After adding pass to a file, Plugin asking to input WP user and pass

in Download Manager Free

Viewing 10 posts - 1 through 10 (of 10 total)
Jan 3, 2024 at 8:54 am
#192271
Participant
Shanren Miha
OP

Good day!
I uploaded file in “file attach” than I chose: Visibility: password protected, added password, and than published. But when go through permalink, plugin don’t ask for password, it asking for login and password. Why Plugin asking for WordPress login and password if I chose that need only password?
Person who will need to download file should not register with WordPress, he only should know password.
Why plugin asking to log in in WordPress?

Jan 3, 2024 at 9:15 am
#192273
Moderator
Nayeem Riddhi
Staff

Hello Shanren Miha,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Jan 3, 2024 at 9:35 am
#192277
Participant
Shanren Miha
OP
This reply has been marked as private.
Jan 3, 2024 at 9:42 am
#192279
Moderator
Nayeem Riddhi
Staff

You can use this email support@wpdownloadmanager.com for registering. please check and let me know

Thank you and regards

Jan 3, 2024 at 10:01 am
#192282
Participant
Shanren Miha
OP
This reply has been marked as private.
Jan 3, 2024 at 11:48 am
#192287
Moderator
Nayeem Riddhi
Staff

Hello Shanren Miha,

please share the credentials username too. please check and let me know

thank you and regards

Jan 4, 2024 at 1:31 am
#192290
Participant
Shanren Miha
OP
This reply has been marked as private.
Jan 4, 2024 at 5:49 am
#192291
Moderator
Nayeem Riddhi
Staff

Hello Shanren Miha,

I have checked your issue. The Allow Access field was not set for that file. After setting, it is working properly now

2024-01-04-112232

https://usefuldata1.xyz/download/proba/

please check and let me know

Thank you and regards

Jan 4, 2024 at 11:16 am
#192298
Participant
Shanren Miha
OP

Dear Nayeem!

Thank you! It’s working!

Best wishes

Jan 4, 2024 at 11:17 am
#192299
Moderator
Nayeem Riddhi
Staff

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thanks for your appreciation and regards

Viewing 10 posts - 1 through 10 (of 10 total)

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