After adding pass to a file, Plugin asking to input WP user and pass

Viewing 10 posts - 1 through 10 (of 10 total)
#192271

Shanren Miha
Participant

Good day!
I uploaded file in “file attach” than I chose: Visibility: password protected, added password, and than published. But when go through permalink, plugin don’t ask for password, it asking for login and password. Why Plugin asking for WordPress login and password if I chose that need only password?
Person who will need to download file should not register with WordPress, he only should know password.
Why plugin asking to log in in WordPress?

#192273

Nayeem Riddhi
Moderator

Hello Shanren Miha,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

#192277

Shanren Miha
Participant
This reply has been marked as private.
#192279

Nayeem Riddhi
Moderator

You can use this email support@wpdownloadmanager.com for registering. please check and let me know

Thank you and regards

#192282

Shanren Miha
Participant
This reply has been marked as private.
#192287

Nayeem Riddhi
Moderator

Hello Shanren Miha,

please share the credentials username too. please check and let me know

thank you and regards

#192290

Shanren Miha
Participant
This reply has been marked as private.
#192291

Nayeem Riddhi
Moderator

Hello Shanren Miha,

I have checked your issue. The Allow Access field was not set for that file. After setting, it is working properly now

2024-01-04-112232

Protected: Proba

please check and let me know

Thank you and regards

#192298

Shanren Miha
Participant

Dear Nayeem!

Thank you! It’s working!

Best wishes

#192299

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thanks for your appreciation and regards

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.