- This topic has 9 replies, 2 voices, and was last updated 1 year, 11 months ago by
.
Hello,
some days ago my dm installation stops working.
When I click on “download” button on every download package I get this error “A critical error has occurred on your website.”
I’ve already check
– wp version
– php version
– unistall all plugins/themes
– actived the debug mode etc…
The “A critical error has occurred on your website.” occure when an unlogged user try a dowload. While when a logged in user try a download everything works fine.
Any suggestions?
Hello, Laura
I hope you are doing well and sorry for the inconvenience.
Kindly check if Allow Access is set for All Visitors or not, here is the screenshot
Regards
Thank you for the reply
But “All Visitor” option is already set up on all the packages. And all the packages returns the same error.
Kindly spare us some time we are checking the issue.You will be updated shortly.
Your patience is greatly appreciated.
It’s working fine.
Here is the screencast
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