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I have some users with role “editor” who see a critical error when they try to access WPDM from the WP dashboard. they will see the following:
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
As an admin, I am able to access WPDM without a problem.
I checked the server error log and see this:
2021/12/03 16:36:29 [error] 62#62: *4718712 FastCGI sent in stderr: “PHP message: PHP Fatal error: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 61868096 bytes) in /home/sitemanager/public_html/wp-includes/wp-db.php on line 2022” while reading response header from upstream, client: 76.119.157.173, server: _, request: “GET /wp-admin/edit.php?post_type=wpdmpro HTTP/1.1”, upstream: “fastcgi://127.0.0.1:9000”, host: “xxxxxxx.com”, referrer: “https://xxxxxxx.com/wp-admin/”
I know the problem is not the server memory limit because I can access it as an admin, and I have tried changing memory limits, and it does not fix the problem.
Please advise.
Yesterday, I installed the WPDM extended shortcodes plugin. Today, I am trying to access the main installed Plugins from WordPress dashboard and I get a fatal error. Please investigate.
See below
Fatal error: Uncaught Error: Call to a member function getLatestVersions() on null in /home/customer/www/reformjudaism.org.uk/public_html/wp-content/plugins/wpdm-extended-shortcodes/wpdm-extended-shortcodes.php:439 Stack trace: #0 /home/customer/www/reformjudaism.org.uk/public_html/wp-includes/class-wp-hook.php(303): {closure}(false, Array, ‘wpdm-extended-s…’, Array) #1 /home/customer/www/reformjudaism.org.uk/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(false, Array) #2 /home/customer/www/reformjudaism.org.uk/public_html/wp-includes/update.php(477): apply_filters(‘update_plugins_…’, false, Array, ‘wpdm-extended-s…’, Array) #3 /home/customer/www/reformjudaism.org.uk/public_html/wp-includes/class-wp-hook.php(303): wp_update_plugins(”) #4 /home/customer/www/reformjudaism.org.uk/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #5 /home/customer/www/reformjudaism.org.uk/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #6 /home/customer/www/reformjud in /home/customer/www/reformjudaism.org.uk/public_html/wp-content/plugins/wpdm-extended-shortcodes/wpdm-extended-shortcodes.php on line 439
There has been a critical error on this website. Please check your site admin email inbox for instructions.Learn more about troubleshooting WordPress.
I have installed WPDM Newsletter on a WPEngine hosted WP and I’m getting the following error when trying to filter subscribers on the Subscribers page:
{ "installName": "dlcenterprod", "environment": "PROD", "type": "error", "date": "2021-10-29T17:48:20.000Z", "severity": "error", "client": "***.***.***.***:0", "message": "PHP Fatal error: Uncaught Error: Call to undefined function CAMPAIGN\\\\UTIL\\\\mysql_real_escape_string() in /nas/content/live/dlcenterprod/wp-content/plugins/wpdm-newsletter/campaign/util/subscriberlist.php:182\\nStack trace:\\n#0 /nas/content/live/dlcenterprod/wp-content/plugins/wpdm-newsletter/campaign/admin/pages/subscribers.php(317): CAMPAIGN\\\\UTIL\\\\SubscriberList->prepare_items()\\n#1 /nas/content/live/dlcenterprod/wp-content/plugins/wpdm-newsletter/campaign/admin/pages/subscribers.php(54): CAMPAIGN\\\\ADMIN\\\\PAGES\\\\Subscribers->listTable()\\n#2 /nas/content/live/dlcenterprod/wp-content/plugins/wpdm-newsletter/campaign/admin/pages/subscribers.php(22): CAMPAIGN\\\\ADMIN\\\\PAGES\\\\Subscribers->actions()\\n#3 /nas/content/live/dlcenterprod/wp-content/plugins/wpdm-newsletter/campaign/admin/adminmenu.php(32): CAMPAIGN\\\\ADMIN\\\\PAGES\\\\Subscribers::getInstance()\\n#4 /nas/content/live/dlcenterprod/wp-includes/class-wp-hook.php(303): CAMPAIGN\\\\ADMIN\\\\adminMenu->eden_subscriber('')\\n#5 /nas/content/live/dlcenterprod/wp-includes/class-wp-hook.php(327): WP_Hook->apply in /nas/content/live/dlcenterprod/wp-content/plugins/wpdm-newsletter/campaign/util/subscriberlist.php on line 182, referer: https://**********/wp-admin/edit.php?post_type=eden_campaign&page=eden_subscriber", "uuid": "a43e6df8-1379-468b-8681-7446c959efdf" }Any help or advice on fixing this problem would be welcome
I have created a page at the url mysite.com/affiliates and put the keyword [ml_affiliate_frontend] on the page and saved the pahe, when I go to the url mysite.com/affiliates, I get a blank space instead of the expected multi level affilates page and when I look in the webserver log I see this error:
[Sun Oct 17 10:47:59.701016 2021] [php7:error] [pid 5390] [client 92.3.200.81:54687] PHP Fatal error: Uncaught Error: Class ‘WPDM\\Template’ not found in /var/www/oldblogger.com/www/wp-content/plugins/multilevel-marketing/affiliates.php:418\nStack trace:\n#0 /var/www/oldblogger.com/www/wp-includes/shortcodes.php(356): MultiLevelAffiliates->shortcodeFrontend(”, ”, ‘ml_affiliate_fr…’)\n#1 [internal function]: do_shortcode_tag(Array)\n#2 /var/www/oldblogger.com/www/wp-includes/shortcodes.php(228): preg_replace_callback(‘/\\\\[(\\\\[?)(ml_aff…’, ‘do_shortcode_ta…’, ‘[ml_affiliate_f…’)\n#3 /var/www/oldblogger.com/www/wp-includes/class-wp-hook.php(303): do_shortcode(‘[ml_affiliate_f…’)\n#4 /var/www/oldblogger.com/www/wp-includes/plugin.php(189): WP_Hook->apply_filters(‘[ml_affiliate_f…’, Array)\n#5 /var/www/oldblogger.com/www/wp-includes/post-template.php(253): apply_filters(‘the_content’, ‘[ml_affiliate_f…’)\n#6 /var/www/oldblogger.com/www/wp-content/themes/make/partials/entry-content.php(8): the_content()\n#7 /var/www/oldblogger.com/www/wp-includes/template.php(772): require(‘/var/www/oldblo…’)\n#8 /var/www/ol in /var/www/oldblogger.com/www/wp-content/plugins/multilevel-marketing/affiliates.php on line 418
What is the problem here, I am trying to setup a new campaign and want the multi level affiliate plugin working to use as a critical part of that.
I am running WordPress 5.8.1 on PHP 7.3
Plugin returns “Plugin could not be activated because it triggered a fatal error.” during activation.
Hi
Just bought the Private Message plugin and get a fatal error when trying to activate it?Fatal error: Uncaught Error: Class ‘PrivateMessage\User\UserController’ not found
How to resolve?
Thanks
DarylWhen I go to the Subscribers page, and click on an individual subscriber, I’m getting the following error, and have no way to update the subscriber details, e.g. change their membership plan etc:
Fatal error: Uncaught Error: Call to undefined function wpdmpp_price_format() in /home/customer/www/dimensionsoftwarenz.com/public_html/wp-content/plugins/wppromembership/src/Account/user-account.php:43 Stack trace: #0 /home/customer/www/dimensionsoftwarenz.com/public_html/wp-content/plugins/wppromembership/src/helper-functions.php(20): include() #1 /home/customer/www/dimensionsoftwarenz.com/public_html/wp-content/plugins/wppromembership/src/Account/AccountManager.php(136): wppm_render_template(‘/home/customer/…’, Array, true) #2 /home/customer/www/dimensionsoftwarenz.com/public_html/wp-includes/class-wp-hook.php(303): WPDM\WPPM\Account\AccountManager->renderUserAccount(”) #3 /home/customer/www/dimensionsoftwarenz.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array) #4 /home/customer/www/dimensionsoftwarenz.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #5 /home/customer/www/dimensionsoftwarenz.com/public_html/wp-admin/admin.php(259): do_action(‘wppm_plan_page_.. in /home/customer/www/dimensionsoftwarenz.com/public_html/wp-content/plugins/wppromembership/src/Account/user-account.php on line 43
There has been a critical error on this website. Please check your site admin email inbox for instructions.I’ve just updated to the latest version of WP Membership Pro today, and WordPress and all other plugins are on the latest version. Can you please give me some ideas of how I can solve this issue?
Many thanksThe server returns this error:
[22-Sep-2021 10:08:42 UTC] PHP Fatal error: Uncaught Error: Unsupported operand types in /home2/wbiolcus/noi-assilt.iol-custom7.it/wp-content/plugins/download-manager/src/__/Email.php:187 Stack trace: #0 /home2/wbiolcus/noi-assilt.iol-custom7.it/wp-content/plugins/download-manager/src/__/Email.php(228): WPDM\__\Email::prepare('notify-users-up...', Array) #1 /home2/wbiolcus/noi-assilt.iol-custom7.it/wp-content/plugins/wpdm-advanced-access-control/wpdm-advanced-access-control.php(773): WPDM\__\Email::send('notify-users-up...', Array) #2 /home2/wbiolcus/noi-assilt.iol-custom7.it/wp-includes/class-wp-hook.php(294): AdvancedAccessControl->notifyMembers(1279) #3 /home2/wbiolcus/noi-assilt.iol-custom7.it/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #4 /home2/wbiolcus/noi-assilt.iol-custom7.it/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #5 /home2/wbiolcus/noi-assilt.iol-custom7.it/wp-includes/post.php(4384): do_action('save_post', 1279, Object(WP_Post), true) #6 /home2/wbiolcus/noi-assilt.iol-custom7.it/wp-includes/post.ph in /home2/wbiolcus/noi-assilt.iol-custom7.it/wp-content/plugins/download-manager/src/__/Email.php on line 187When flagging Send email notification to selected members
Plugin version is 3.2.0
I tried to update Download Manager it breaks the site; looks like an issue with WPDM Tag Importer?
I had to revert the site; can you please help?1 PHP Fatal error: Uncaught Error: Class ‘WPDM\\admin\\menus\\Settings’ not found in /nas/content/live/myramjackstg/wp-content/plugins/wpdm-tag-importer/wpdm-tag-importer.php:25\nStack trace:\n#0 /nas/content/live/myramjackstg/wp-includes/class-wp-hook.php(303): WPDM\\AddOn\\CovertTags->settingsTab(Array)\n#1 /nas/content/live/myramjackstg/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)\n#2 /nas/content/live/myramjackstg/wp-content/plugins/download-manager/src/Admin/Menu/Settings.php(91): apply_filters(‘add_wpdm_settin…’, Array)\n#3 /nas/content/live/myramjackstg/wp-includes/class-wp-hook.php(303): WPDM\\Admin\\Menu\\Settings->initiateSettings(”)\n#4 /nas/content/live/myramjackstg/wp-includes/class-wp-hook.
php(327): WP_Hook->apply_filters(NULL, Array)\n#5 /nas/content/live/myramjackstg/wp-includes/plugin.php(470): WP_Hook->do_action(Array)\n#6 /nas/content/live/myramjackstg/wp-admin/admin-ajax.php(45): do_action(‘admin_init’)\n#7 {main}\n thrown in /nas/content/live/myramjackstg/wp-content/plugins/wpdm-tag-importer/wpdm-tag-importer.php on line 25
21 PHP Fatal error: Uncaught Error: Class ‘WPDM\\admin\\menus\\Settings’ not found in /nas/content/live/myramjackstg/wp-content/plugins/wpdm-tag-importer/wpdm-tag-importer.php:25\nStack trace:\n#0 /nas/content/live/myramjackstg/wp-includes/class-wp-hook.php(303): WPDM\\AddOn\\CovertTags->settingsTab(Array)\n#1 /nas/content/live/myramjackstg/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)\n#2 /nas/content/live/myramjackstg/wp-content/plugins/download-manager/src/Admin/Menu/Settings.php(91): apply_filters(‘add_wpdm_settin…’, Array)\n#3 /nas/content/live/myramjackstg/wp-includes/class-wp-hook.php(303): WPDM\\Admin\\Menu\\Settings->initiateSettings(”)\n#4 /nas/content/live/myramjackstg/wp-includes/class-wp-hook.
5:28 pm
php(327): WP_Hook->apply_filters(NULL, Array)\n#5 /nas/content/live/myramjackstg/wp-includes/plugin.php(470): WP_Hook->do_action(Array)\n#6 /nas/content/live/myramjackstg/wp-admin/admin.php(175): do_action(‘admin_init’)\n#7 /nas/content/live/myramjackstg/wp-admin/index.php(10): require_once(‘/nas/content/li…’)\n#8 {main} in /nas/content/live/myramjackstg/wp-content/plugins/wpdm-tag-importer/wpdm-tag-importer.php on line 25As the title already suggests, when I use the Image Gallery Page Template with multiple files and enable Password lock, WordPress throws an error. When I don’t use password lock, it works fine. When I set a password on individual files, it doesn’t change anything. You can still download the files with a normal button and without password.
My guess is that the image gallery doesn’t know how to display password fields. If you know what I mean.This is the error:
Fatal error: Uncaught Error: Cannot use object of type WPDM\Package\Package as array in XXX/wp-content/plugins/download-manager/src/Package/FileList.php:458 Stack trace: #0 XXX/wp-content/plugins/download-manager/src/Package/PackageController.php(1543): WPDM\Package\FileList::imageGallery(352, ‘400’, ‘400’, ‘4’) #1 XXX/wp-content/plugins/download-manager/src/Package/Hooks.php(129): WPDM\Package\PackageController->fetchTemplate(‘<div class=”wpd…’, Array, ‘page’) #2 XXX/wp-includes/class-wp-hook.php(303): WPDM\Package\Hooks->embedPackage(‘<p>Test</…’) #3 XXX/wp-includes/plugin.php(189): WP_Hook->apply_filters(‘<p>Test</…’, Array) #4 XXX/wp-includes/post-template.php(253): apply_filters(‘the_content’, in XXX/wp-content/plugins/download-manager/src/Package/FileList.php on line 458
(I have replaced the absoulute path with ‘XXX’)Thanks, David
Topic: Fatal Error
Hello DLM Team,
we have installed the pro version since a few years-but problems all the time.
We have current wp running but we got fatal error when clicking on “DETAILS” button.Is there an option to “reset” to default all template and detailpage settings???
Without loosing the uploads ?We need a running and professional downloadarea asap!!!
You can see errors here and on the detail page:
https://www.presswerk.de/spezifikationen-cd/Thank you & best regards
MarkTopic: Error when activate-plug in
Hello,
I have not updated Download pro for long time (for years) Today, I decided to update and follow the instructions of the”Install” doc(Downloaded version is 6.0.7). Then, at the step 6, after clicking “Activate Plugin”, I got the following error,
Fatal error: Call to undefined function WPDM\User\wp_date() in /export/sd213/www/jp/r/e/gmoserver/3/4/sd0884234/photomusic.jp/wordpress-4.5.2-ja-jetpack-undernavicontrol/wp-content/plugins/download-manager/src/User/User.php on line 44Please help。
I recently updated the plugin and it broke how I was showing the category images on my custom template. I used this doc(https://www.wpdownloadmanager.com/doc/display-category-image/) to do it and it was working fine before the update.
This is the error I am getting:
Fatal error: Uncaught Error: Class ‘WPDM\libs\CategoryHandler’ not found in…
Hi,
I recently installed WPDM Pro and the addon to manage category from frontend, but after activate the feautre in settings and reloaded the WPDM frontend page it crashes with a critical error.
The error log returned this:
[Tue Aug 17 16:27:18.996996 2021] [proxy_fcgi:error] [pid 23862] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function WPDM\\AddOn\\wpdm_array_splice_assoc() in /var/www/vhosts/tecticsolutions.com/clovis.gestortectic.com/wp-content/plugins/wpdm-catman/wpdm-catman.php:38\nStack trace:\n#0 /var/www/vhosts/tecticsolutions.com/clovis.gestortectic.com/wp-includes/class-wp-hook.php(303): WPDM\\AddOn\\CatMan->categoryMenu(Array)\n#1 /var/www/vhosts/tecticsolutions.com/clovis.gestortectic.com/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)\n#2 /var/www/vhosts/tecticsolutions.com/clovis.gestortectic.com/wp-content/plugins/download-manager/src/AuthorDashboard/AuthorDashboard.php(84): apply_filters(‘wpdm_frontend’, Array)\n#3 /var/www/vhosts/tecticsolutions.com/clovis.gestortectic.com/wp-includes/shortcodes.php(356): WPDM\\AuthorDashboard\\AuthorDashboard->dashboard(”, ”, ‘wpdm_frontend’)\n#4 [internal function]: do_shortcode_tag(Array)\n#5 /var/www/vhosts/tecticsolutions.com/clovis.gestortectic.com/wp-includes/shortcodes.php(228): preg_replace_…’, referer: https://clovis.gestortectic.com/wp-admin/edit.php?post_type=page
Any clue whats happening?
Thanks in advance
I have installed the pro version of Download Manager which is 6.0.6 and when I try to activate the last update of Dropbox Explore Version 1.5.1, I get this message:
Plugin could not be activated because it triggered a fatal error.
Fatal error: Uncaught Error: Call to undefined function GuzzleHttp\choose_handler() in /home/……./public_html/…./wp-content/plugins/wpdm-dropbox/libs/vendor/guzzlehttp/guzzle/src/HandlerStack.php:42 Stack trace: #0 /home/……/public_html/…./wp-content/plugins/wpdm-dropbox/libs/vendor/guzzlehttp/guzzle/src/Client.php(65): GuzzleHttp\HandlerStack::create() #1 /home/……/public_html/…./wp-content/plugins/wpdm-dropbox/libs/vendor/kunalvarma05/dropbox-php-sdk/src/Dropbox/Http/Clients/DropboxGuzzleHttpClient.php(34): GuzzleHttp\Client->__construct() #2 /home/……/public_html/…./wp-content/plugins/wpdm-dropbox/libs/vendor/kunalvarma05/dropbox-php-sdk/src/Dropbox/Http/Clients/DropboxHttpClientFactory.php(23): Kunnu\Dropbox\Http\Clients\DropboxGuzzleHttpClient->__construct() #3 /home/……/public_html/…./wp-content/plugins/wpdm-dropbox/libs/vendor/kunalvarma05/dropbox-php-sdk/src/Dropbox/Dropbox.php(115): Kunnu\Dropbox\Http\Clients\DropboxHttpClientFactory::make(NULL) #4 /home/……/public_html/ in /home/……/public_html/…./wp-content/plugins/wpdm-dropbox/libs/vendor/guzzlehttp/guzzle/src/HandlerStack.php on line 42
Can someone help me, how this can be fixed?
Please advise to solve this problem.Your assistance will be greatly appreciated. Looking forward to hear from you. Thank you.
Kind Regards