We recently purchased the WPDM Pro version to update our very old outdated version of WPDM. Our old version was 4.4.0, which I have been told is a very old Pro version. The old version of our WPDM plugin is so old that the author is “Shaon” not “W3 Eden”. In the old version the WPDM Archive page extension is installed as its own plugin with its own directory under the Plugins directory, and listed as a plugin on the plugins page (Version v2.7.0). When we first update WPDM we get an error when a user tries to access a page with packages on the front end. The “Loading” button just spins in circles indefinitely and we receive the following error in our error log:
PHP Fatal error: Uncaught Error: Class ‘wpdm_pagination’ not found in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php:450#012Stack trace:#012#0 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(310): WPDM_ArchivePage->GetDownloads(”)#012#1 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)#012#2 /nas/content/live/beaconinvstdev/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#3 /nas/content/live/beaconinvstdev/wp-settings.php(654): do_action(‘wp_loaded’)#012#4 /nas/content/live/beaconinvstdev/wp-config.php(127): require_once(‘/nas/content/li…’)#012#5 /nas/content/live/beaconinvstdev/wp-load.php(50): require_once(‘/nas/content/li…’)#012#6 /nas/content/live/beaconinvstdev/wp-blog-header.php(13): require_once(‘/nas/content/li…’)#012#7 /nas/content/live/beaconinvstdev/index.php(17): require(‘/nas/content/li…’)#012#8 {main}#012 thrown in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php on line 450
When we go to the plugins page we see that an update is available for WPDM Archive Page from version v2.7.0 to v4.4.6. When we click to update this we are redirected to the Settings > Updates page where it says “Update” next to WPDM Archive page. One the update button is clicked the Product “WPDM Archive Page” disappears from the list of products and the directory WPDM Archive Page also disappears from the directory itself. WPDM Directory Add – On now says installed (Not sure if this was a replacement for WPDM Archive Page or not). When visiting the front end page the packages are displayed on we now get a new “On Page” error:
[wpdm-archive button_style=”primary” link_template=”560b9d89714c6″ order_by=”post_title” order=”desc” items_per_page=”999″ cat_view=”compact”]
Can someone explain what is going on here and how we can resolve this?
Hello,
I encounter a fatal error on some pages.
Here is the error : Fatal error: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 5335472600000032 bytes) in /wp-content/plugins/download-manager/src/Package/FileList.php on line 639
I followed these steps from this topic : I’ve updated the plugin to the last version 6.4.1 and clear all cache from Settings > Privacy.
► Nothing changed ! Still got the error
So I followed these steps from this topic : I changed the allowed memory limit in wp-config.php and php.ini files to 2048M (that is quite huge !)
► Nothing changed ! Still got the error
Regarding the recommandation from the error, I should allow at least 5335472600M … which is ludicrous !
What can I do ?
EDIT: while debugging, the variable $fileinfo is empty because in the database table postmeta, the meta_key __wpdm_fileinfo for this post ID does NOT exists
Hello there,
I’ve created a custom small plugin that should interact with your plugin. In one of my file, I sue this code:
namespace package_scanner\model;
use WPDM\Package;
class Post {…}
Now, since some updates on your plugin, I have a fatal error with “use WPDM\Package;”. What’s wrong? What should I change? Do I have to change other things related to this line?
Thank you,
Cedric
I hope this message finds you well. I wanted to inform you that we have successfully downloaded the plugin and uploaded it to our server. However, when we attempted to activate it, we encountered a fatal error that is preventing the plugin from activating.
Fatal error: Uncaught Error: Call to undefined function PrivateMessage\User\wp_date()
in /srv/windowswear.com/subdomains/wwstg/httpdocs/wp-content/plugins/private-message/src/User/User.php on line 34
We kindly request your assistance in resolving this issue at your earliest convenience. If you require any further information or access to our server, please do not hesitate to reach out. Your prompt attention to this matter would be highly appreciated.
Thank you for your support.
Best regards,
Hello there 🙂
I hope you’re fine?
My website was running WPDM 5.3.3 without any issue. Now, I’ve tried to update to 6.3.3 but I have a fatal error that breaks the site:
PHP Fatal error: Uncaught Error: Class 'WPDM\Package' not found
This code is in one of my template file. If I comment the lines, the site is “working” again but with some missing infos (due to these commented lines).
Here are the lines:
– $data['download_link'] = \WPDM\Package::downloadLink($data['ID'], 0, array(
'template_type' ► 'url'
));
– $files = \WPDM\Package::getFiles($data['ID']);
I guess that this method is not available anymore. But could you tell me how I should replace my code in order to make it work again?
Kind regards,
Cedric
Bonjour,
J’ai acheté le plugin WPDM – PDF Stamper pour indiquer sur toutes les pages de mon PDF le Prénom/nom de l’acheteur ainsi que son adresse mail et son numéro de commande.
J’ai bien compris que le plugin ne fonctionnait pas avec les PDF déjà protégés par mot de passe, j’ai donc voulu faire un test en enlevant le mot de passe du PDF mais un message d’erreur est apparu au moment du téléchargement.
“Warning: Undefined array key “horizontal” in
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.phponline219
Warning: Undefined array key “vertical” in
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.phponline220
Fatal error: Uncaught SetaPDF_Core_Writer_Exception: Some data has already been output.
PDF couldn’t be send. in
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/libs/Core/Writer/Http.php:110Stacktrace:#0
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/olugins/wodm-pdf-stamper/libs/Core/Document.pho(1715):SetaPDFCoreWriterHtto-
>finish()#1/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php(328):SetaPDF_Core_Document-
>finish()#2/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php(121):WpdmPdfStampers-
>processPDF(/home/clients/a..’30-fiches-de-dr…’7947)#3
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-includes/class-wp-
hook.php(308):WpdmPdfStampers->fileProcess(Arrav)#4
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-includes/class-wp-
hook.php(332):WP_Hook->apply_filters(“Array)#5
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
includes/plugin.php(517):WP_Hook->do_action(Array)#6
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/download-manager/src/wpdm-start-download.php(28):
do_action(‘wpdm_onstartdo..
‘, Array) #7
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/download-manager/src/_/Apply.php(312):include(‘/home/clients/a…’)#8
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-includes/class-wp-
hook.php(308): WPDML
-Apply->triggerDownload(”)#9
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-includes/class-wp-
hook.php(332):WP_Hook->apply_filters(NULL,Array)#10
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
includes/plugin.php(517):WP_Hook->do_action(Array)#11
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-settings.php(623):
do action(‘init’)#12/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp
config.php(96): require _once (/home/clients/a…’) #13
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-load.php(50):
require_once(‘/home/clients/a…’)#14
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-blog-header.php(13):
require_once(‘/home/clients/a…’)#15
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/index.php(17):
require(‘/home/clients/a…’)#16{main}thrownin
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/libs/Core/Writer/Http.phponline110
Il y a eu une erreur critique sur ce site.”
Que puis-je faire ?
MC
After the update, the settings for changing email templates no longer work. here is the error that appears when I click on “edit”
Fatal error: Uncaught Error: Using $this when not in object context in /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/__/Email.php:92 Stack trace: #0 /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/Admin/views/templates/email-template-editor.php(2): WPDM\__\Email::template(‘package-approve…’) #1 /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/Admin/Menu/Templates.php(79): include(‘/home/customer/…’) #2 /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/Admin/Menu/Templates.php(67): WPDM\Admin\Menu\Templates::emailEditor() #3 /home/customer/www/oappcfoggia.com/public_html/wp-includes/class-wp-hook.php(308): WPDM\Admin\Menu\Templates->UI(”) #4 /home/customer/www/oappcfoggia.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #5 /home/customer/www/oappcfoggia.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #6 /ho in /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/__/Email.php on line 92
Hi everyone,
we are currently facing issues when installing the accordion addon.
When activating the accordion addon it triggers a fatal error in our WordPress.
I already did a troubleshooting and it did not help. I will now send you access to the system, everything besides WPDM and Oxygen is already deactivated. Please have a look. 🙂
Best, Nadine
We are also getting a Fatal Error Message on our site. We are running on WordPress (version 6.1.1) on Kinsta, PHP 8, with DIVI Theme and your plug in It is not working.
Here is the message we got this morning:
Our monitoring systems detected that your site Coastal States Organization (Live) is not available and displays the following PHP error:
2023/02/17 12:59:14 [error] 52724#52724: *431661 FastCGI sent in stderr: “PHP message: PHP Fatal error: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) in /www/coastalstatesorganization_868/public/wp-content/plugins/download-manager/widgets/class.Search.php on line 17PHP message: PHP Notice: Function is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /www/coastalstatesorganization_868/public/wp-includes/functions.php on line 5833PHP message: PHP Notice: Function is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /www/coastalstatesorganization_868/public/wp-includes/functions.php on line 5833″ while reading response header from upstream, client: 35.194.36.163, server: http://www.coastalstates.org, request: “GET /?kinsta-monitor HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php8.0-fpm-coastalstatesorganization.sock:”, host: “www.coastalstates.org:50344”
So, we deactivated the plug in and now we are unable to make it Active again since we keep getting the same error message.
Over the weekend – we installed the free version and things are ok for now. BUT we need better support since our paid version is not working.
Thanks.
Hi there,
i have an error when I open my plugin page on WP admin. it couldn’t be open and shown the error as below.
https://app.screencast.com/j7EV9nOXTYB68
After that I received an email from WP saying that it was caused by the plugin named: Advanced Custom Field.
i wonder why it happened? The advanced customer field was working flawlessly for a week.
until yesterday I open plugin page trying to install some plugin and found out it was not able to access which shown the error as above.
in the email it shown an error message as below:
https://app.screencast.com/9AwOlCDEuqIqE
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, WPDM - Advanced Custom Fields.
First, visit your website (https://nswautomation.com/NSW/) and check for any visible issues. Next, visit the page where the error was caught (https://nswautomation.com/NSW/NSW/wp-admin/plugins.php) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
https://nswautomation.com/NSW/nsw-login/?action=enter_recovery_mode&rm_token=YWwBIUeEOT2gIv0npEYWA7&rm_key=gTiSByJ3P5z4llENr2IlmC
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.9.5
Current theme: Transcargo Child Theme (version 1.0)
Current plugin: WPDM - Advanced Custom Fields (version 2.2.8)
PHP version 7.4.33
Error Details
=============
An error of type E_ERROR was caused in line 985 of the file /home1/nswautom/public_html/NSW/wp-content/plugins/wpdm-advanced-custom-fields/wpdm-advanced-custom-fields.php. Error message: Uncaught Error: Call to a member function getLatestVersions() on null in /home1/nswautom/public_html/NSW/wp-content/plugins/wpdm-advanced-custom-fields/wpdm-advanced-custom-fields.php:985
Stack trace:
#0 /home1/nswautom/public_html/NSW/wp-includes/class-wp-hook.php(307): WPDM\AddOn\AdvancedCustomFields->updatePlugin(false, Array, 'wpdm-advanced-c...', Array)
#1 /home1/nswautom/public_html/NSW/wp-includes/plugin.php(189): WP_Hook->apply_filters(false, Array)
#2 /home1/nswautom/public_html/NSW/wp-includes/update.php(477): apply_filters('update_plugins_...', false, Array, 'wpdm-advanced-c...', Array)
#3 /home1/nswautom/public_html/NSW/wp-includes/class-wp-hook.php(307): wp_update_plugins('')
#4 /home1/nswautom/public_html/NSW/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
#5 /home1/nswautom/public_html/NSW/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#6 /home1/nswautom/public_html/NSW/wp-admin/admin.php(385): do_action('load-plugins.ph...')
#7 /home1/nswautom/public_html/NSW/wp
My site: Luxury Italian Office
I have an older version of the plugin: 4.1.7
PHP: 8.0
Wordpress: latest version
It gives me the following error: Plugin could not be activated because it triggered a fatal error.
Username wordpress: artgallery75
Password: @021075pippopluto#
Admin: Luxury Italian Office
If the problem is due to incompatibility, I’m also willing to buy the updated version but only if I have the possibility to use the entire archive of the old download site.
It’s urgent so please answer me as soon as possible!
Sincerely