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Nov 29, 2016 at 5:03 pm #51468

In reply to: How to update the paid plugin?

KMBarto
Member

This reply has been marked as private.

Nov 28, 2016 at 1:28 pm #51432

In reply to: Paid Customisation: PHP error

ravenswood
Member

Hi Shahriar,

Yes. And in all other download pages on this 1 site (screenshot attached):

http://cpmr-intermed.org/fr/downloads/groupe-eau-energie/

Also, in the package edit screen, on the Attached Files meta box, we see this error instead of the attached files (French version only – English is OK):

http://cpmr.org/cpmr-intermed/wp-admin/post.php?post=2396&action=edit&lang=fr&admin_bar=1

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 1480330573 bytes) in /home/cpmr/public_html/wp-content/plugins/download-manager/admin/tpls/metaboxes/attached-files.php on line 22

Thanks

Nov 25, 2016 at 4:28 pm #51379

Topic: Fatal Error loading 4.60

in forum Download Manager Pro

joeldault
Member

Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /home/content/24/11025124/html/wp-content/plugins/download-manager/libs/socialconnect/facebookconnect.php on line 14

I am getting this when I loan 4.60. Help

Nov 18, 2016 at 5:12 am #51211

In reply to: Doesn't add emails to Campaign Monitor

Alexey Katalkin
Member

This reply has been marked as private.

Nov 14, 2016 at 10:16 pm #51057

In reply to: Pagination ?cp_**2 showing no packages – white page

svanderhagen
Member

This reply has been marked as private.

Nov 10, 2016 at 10:45 am #50931

In reply to: Amazon S3: files not uploaded

studio4dev
Member

Hi Nora, as we don’t seem to be getting any support on this. Lets just compare versions.

I have managed to upload a file to S3 from within the Amazon S3 menu in WPDM (not on adding a package screen). I think this was after I updated the CORS policy on the bucket to include my domain and also update the Allowed Methods to:
<AllowedMethod>PUT</AllowedMethod>
<AllowedMethod>POST</AllowedMethod>
<AllowedMethod>DELETE</AllowedMethod>

This is what I can’t do though:
– I can create a new folder, but cannot upload a file to it
– I can’t delete files
– I can’t upload from within the Add Package screen.

When I do, I get this PHP error:
AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Aws\\S3\\Exception\\PermanentRedirectException: AWS Error Code: PermanentRedirect, Status Code: 301, AWS Request ID: 003187C57BB932C0, AWS Error Type: client, AWS Error Message: The bucket you are attempting to access must be addressed using the specified endpoint. Please send all future requests to this endpoint: “mybucketname.s3.amazonaws.com”…

I think this is perhaps related to region – my bucket is Ireland. When I set it to US standard, I don’t get this error, although I can’t upload files there.

Is there anything further that you can help me with?

Nov 1, 2016 at 7:21 pm #50671

Topic: Fatal error

in forum Download Manager Pro

Luciano Caratori
Member

Hi, after first install I am getting a message

“Fatal Error

Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in …/wp-content/plugins/download-manager/libs/socialconnect/facebookconnect.php on line 14

When commenting that facebookconnect file, I get: Fatal error: Cannot redeclare google_api_php_client_autoload() (previously declared in /wp-content/plugins/google-analytics-async/google-analytics-async-files/externals/google/autoload.php:18) in /wp-content/plugins/download-manager/libs/socialconnect/Google/autoload.php on line 33

WP 4.6.1

Oct 28, 2016 at 4:44 pm #50507

Topic: Cannot Activate 4.6.0 due to fatal PHP error

in forum Download Manager Pro

Vecima
Member

I had Download Manager Pro v4.5.6 working on my web site , but when I updated to v4.6.0, it will not activate due to fatal error:

Plugin could not be activated because it triggered a fatal error.

Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in **directory-path**/wp-content/plugins/download- manager/libs/socialconnect/facebookconnect.php on line 14

where **directory-path** <– I removed the unique portion of the directory path for security reasons.

My site is running on:

Apache: 2.2.26
PHP Version: 5.3.28
MySQL: 5.1.73-cll

Please advise.

Oct 26, 2016 at 9:00 pm #50412

Topic: Fatal Error

in forum Download Manager Pro

Saskronix
Member

Hey,

i normaly uploaded the Plugin. But everytime i activate the Plugin, this error is shown:

what can i do?

Fatal error: Cannot redeclare google_api_php_client_autoload() (previously declared in /wp-content/plugins/google-calendar-events/vendor/google/apiclient/src/Google/autoload.php:18) in /wp-content/plugins/download-manager/libs/socialconnect/Google/autoload.php on line 33

Oct 13, 2016 at 12:22 pm #49926

In reply to: $300 bonus – Shahriar – fix problems in paid customisation this week.

ravenswood
Member

regarding fatal error, WPML say this:

Until this point, WPML works great.

Now what happens next is in

/plugins/download-manager/tpls/wpdm-be-member.php

line number 81 is calling

get_permalink(get_option('__wpdm_user_dashboard'));

Which is throwing the FATAL error

'__wpdm_user_dashboard' return 0

and thus throwing a fatal error.

Oct 13, 2016 at 10:10 am #49921

In reply to: $300 bonus – Shahriar – fix problems in paid customisation this week.

ravenswood
Member

Hi Shariar,

OK thanks

1. Regarding the fatal error on the page for the shortcodes, I think I agree that it is a problem with WPML. I have raised it with them, and will come back if they have any questions.

See info here: https://wpml.org/forums/topic/fatal-error-79/page/2/#post-1114426

2. Document page is working now, you can check this please?

Oct 12, 2016 at 4:17 pm #49883

In reply to: URGENT – Update 4.6.0 Now Completely Broken My Website

connect
Member

I am in the same situation: CentOS 6, PHP 5.3.3 (which is the “latest” release from the standard CentOS 6 repos) and just upgraded WPDM from 4.5.6 to 4.6.0 with the same error message as the original poster. We take automatic backups before each update, so it was easy to roll back to 4.5.6 to get downloads to work again.

According to another thread today (“Fatal error activating the plugin”), the minimum version of PHP required is “5.3”, so the standard PHP with CentOS 6 should work OK, but it clearly doesn’t. It does feel like some post-PHP 5.3 code has snuck into the 4.6.0 release, but I can’t be sure.

At the moment, we’re holding back updates beyond 4.5.6, but this is only a temporary measure. I need to know if I have to upgrade PHP or not (there’s an IUS repo that would do the trick) – I’m reluctant to do so when all the other dozens of plugins we have installed across various sites are all fine with PHP 5.3.3.

Oct 12, 2016 at 8:53 am #49853

Topic: URGENT – Update 4.6.0 Now Completely Broken My Website

in forum Download Manager Pro

TechyGeeksHome
Member

I’ve tried to update to this long awaited fix version 4.6.0 and having deactivated and deleted the v4.5.6 plugin, the v4.6.0 will now not activate!!!

Getting this error:

Plugin could not be activated because it triggered a fatal error.

Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /home/*******/public_html/blog/wp-content/plugins/download-manager/libs/socialconnect/facebookconnect.php on line 14

I have now lost ALL my downloading capabilities on my website – are you guys for real!?!

Please give me a fix ASAP.

Oct 11, 2016 at 3:52 pm #49839

Topic: Fatal error when activating the plugin

in forum Download Manager Pro

Florent Moriniere
Member

Hello,

I have the following message when I want to activate the plugin (pro version)
Parse error: syntax error, unexpected T_STRING in /srv/hosting/clients/h1790/wp-content/plugins/download-manager/download-manager.php on line 12

Is there anything I can do ?

Thank you

Oct 6, 2016 at 9:58 am #49720

In reply to: $300 bonus – Shahriar – fix problems in paid customisation this week.

Shahriar
Moderator

Please send your php error log ( mail it to support email ). The page has not been loaded fully. There is fatal error there. Checking error log will show us the origin of this issue.

Sep 29, 2016 at 12:40 pm #49595

In reply to: Pages very slow

envonia
Member

This reply has been marked as private.

Sep 28, 2016 at 9:05 pm #49576

In reply to: Plugin Conflict: NS Cloner

Shahriar
Moderator

Hi, There was an overlapping function. I renamed the one in Download Manager ( this is a function for testing purpose , no need to worry ). It shouldn’t create any fatal error now. Thanks.

Sep 27, 2016 at 4:52 pm #49515

In reply to: Paid Customisation – MultiSite – Bug

ravenswood
Member

We spoke to WPML they removed the WPML error message. But the problem is definitely with WPDM customisation. You can see the pages now.

Here is their information,

https://wpml.org/forums/topic/fatal-error-79/page/2/#post-1102993

I hope you will reply today. 6 months now and still this is not working correctly.

Sep 25, 2016 at 11:40 am #49462

In reply to: Plugin Conflict: NS Cloner

Jeremy Wallis
Member

This reply has been marked as private.

Sep 25, 2016 at 11:32 am #49461

Topic: Plugin Conflict: NS Cloner

in forum Download Manager Pro

Jeremy Wallis
Member

I have a multisite installation and wish to use the plugin NS CLONER to clone sites.

There is a conflict with your plugin that I cannot understand how to resolve.

If I de-activate the NS Cloner plugin, everything works fine (both installing your plugin works and using the installed plugin works)

If I activate NS CLONE however, I cannot install your plugin.

And if I de-activate NS CLONER so that I can install your plugin and then, later, once your plugin is working, re-activate NS CLONER, the Download Manager plugin throws errors. E.g., this error happens when I clicked the USERS option in my dashboard for the sub-site:

Fatal error: Cannot redeclare dd() (previously declared in /Applications/XAMPP/xamppfiles/htdocs/www.nexuscommunity.co.za/wp-content/plugins/ns-cloner-site-copier/lib/kint/Kint.class.php:562) in /Applications/XAMPP/xamppfiles/htdocs/www.nexuscommunity.co.za/wp-content/plugins/download-manager/wpdm-functions.php on line 1772

I will send site details in a separate message.

Sep 20, 2016 at 5:46 pm #49342

Topic: Fatal Error on Install

in forum Download Manager Pro

Michael Self
Member

Parse error: syntax error, unexpected T_STRING in /home5/jplfound/public_html/wp/wp-content/plugins/download-manager/download-manager.php on line 12

No matter whether I download the Pro version, free version, or whether I try to install via file or via WP Plugins site.

Please advise! Thanks.

Sep 17, 2016 at 9:47 pm #49254

Topic: Pro Membership – Fatal Error

in forum Download Manager Pro

Newbie
Member

This is a fresh wordpress install and I am getting this error. Please Help

Sep 8, 2016 at 9:16 am #48944

In reply to: Edit Package Link Gives 404 Error

Jeremy Wallis
Member

This reply has been marked as private.

Sep 6, 2016 at 2:04 pm #48846

In reply to: Paid Customisation – MultiSite – Bug

ravenswood
Member

This reply has been marked as private.

Aug 30, 2016 at 10:31 pm #48648

Topic: Folder structure is different in my installed version of Download Manager

in forum Download Manager Free

RNgauv
Member

Hi there, I really like the plugin. I would have installed PRO but management won’t do it… sorry. I’ve recommended it many times.
Anyways, here I am trying to do the best with what I have.

I got the extended short-codes and the tiny MCE btn for the free WPDM plugin. However the Extended short-codes add-on won’t install. And the Tiny MCE btn doesn’t work.

Error I see when I try to activate Extended Shortcodes Add-on:
WPDM – Extended Short-codes WordPress Download Manager Pro Extended Short-Codes Version 2.6.0
Plugin could not be activated …fatal error:
Fatal error: Cannot redeclare wpdm_popup_link() (previously declared in /var/www/vhosts/zamboni.com/httpdocs/distributor-portal/wp-content/plugins/download-manager/functions.php:3503) in /var/www/vhosts/zamboni.com/httpdocs/distributor-portal/wp-content/plugins/wpdm-extended-shortcodes/wpdm-extended-shortcodes.php on line 488

I looked at my Download Manager Plugin Version 4.0.6 and the folder structure is different from what you can download from this site.
I don’t have an assets folder.
We’ve had this plugin for 4 years now, I don’t want to wreck the site by fixing the problem in an amateur way.
It’s my belief that if I fix the plugin and add the assets folder I’ll be able to use the extended shortcodes and tiny mce button.

Errors I see when I inspect the Tiny MCE btn modal window:
http://website/wp-content/plugins/download-manager/assets/font-awesome/css/font-awesome.min.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/js/chosen.jquery.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/css/bootstrap.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/js/bootstrap.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/css/chosen.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/js/bootstrap.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/js/chosen.jquery.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
plugin.min.js?ver=4401-20160726:1 Deprecated TinyMCE API call: windowManager.createInstance(..)
http://website/wp-content/plugins/download-manager/assets/bootstrap/css/bootstrap.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/font-awesome/css/font-awesome.min.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/js/bootstrap.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/js/chosen.jquery.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/css/chosen.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/js/bootstrap.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/js/chosen.jquery.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/css/bootstrap.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/font-awesome/css/font-awesome.min.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/css/chosen.css Failed to load resource: the server responded with a status of 404 (Not Found)

I don’t want to loose any uploaded downloadable files, icons, link templates or page templates. Can you please advise me as to what the best course of action is?

Should I deactivate and reactivate the WPDM plugin?
Should I FTP in the missing asset folder?
Should I FTP in the entire plugin folder without messing with the template file somehow?

Any help is much appreciated.

Thanks.
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