Hi,
Sorry for the delays, here are the answers to your queries:
1. Are you able to give us information/link to guide on how we are able to get users to register and if there is anything we can do to register the existing subscribers list?
– User can’t signup from email lock, if you want the option there, it will require customization. However, if you want user to signup and login before download, you need to remove “All visitors” from allow access option and select “Subscriber” role.
2. On the registration form, are we able to add our own fields for additional information – example: Company?
— you can use the following add-on for that:
Is it possible to set the shortcode that displays packages in a particular category to show packages that are in two categories as an “AND” options – i.e. only display the package if it is in both categories, not if it’s one or the other.
that is the shortcode we are using:
[wpdm_all_packages login=0 thumb=0 items_per_page="10" categories="legal-updates-thailand" jstable=1 order_by="publish_date" order="DESC" cols="title,excerpt,post_content|publish_date|download_link" colheads="Name| Date::15%|::10%"]
Hi!
When I specify a relative link to an MP4 file as a download, I get “invalid URL”. If I take an absolute link, it works, but the cover is not displayed on frontend and the design is broken. Now I just clicked on “Update” with an older download and the design was destroyed there too. Check out the Downloads Workshop i-health 15 + 16: https://atem-medizin.de#downloads
I am using “All Downloads Table”. When I choose certain categories from the “all table” side bar, the correct categories are displayed in the table. However, all the categories are displayed in the dropdowns. We want only the selected category to be showed in the dropdowns. Please see the image in the following link for a visual discription:
Thanks you. I set it. I see my categories but when I click on one of button categorie and I see the list of subcategories I can’t set the template as you set in the demo. I’d like when I see all subcategories and alla files, they seems not as a linkable list but with the same layout (for example https://try.wpdownloadmanager.com/archive-page-default/)
We don’t have any feature to use link template in the tree shortcode.
If you need this feature, you can request it here
If you think you need it urgently you can use customization service from here
Hi thanks but it not match
i dont want to view downloads from categories but only categories title (linkable) .
More, when i try to use [wpdm_category id="54,55,259,260,261,262,263" operator="IN" title="NOTRE BASE" desc="" toolbar="1" paging="1" orderby="field name" order="desc" items_per_page="10" template="link-template-calltoaction4" cols=1 async=1] it don’t show any files or category
(sorry but for now can’t afford buying 49usd just for that)
Link templates are mainly built to use our template tags .
Link template will not support Javascript codes. You can use any additional images in it via html but it may break too.
To show ads, you can use our below addon with wpdm. It will show a page before starting download for a select amount of time. There you will be able to show ads.
You are talking about the My downloads page http://loewen-development.de/downloads/?udb_page=my-downloads. I have tested it and it works as expected.
Actually it is a private download area which is integrated as a feature of WPDM Advanced Access Control. Even if you deactivate that addon My Downloads section will be removed.
In this section, downloads will be available if member is selected
You can also check the addon page for more details
So role based access permission is available with Download manager pro but individual member can be added only with advanced access control and my download is the private section for that.
Also for the wpdm categories issue, I tried to find related page but haven’t found any page. if you send me the page link by reproducing the issue, I would be happy to inspect and give you a solution for that.
I have a desgn Problem.
As you can see here for example the Files were smaller and smaller.
On Desktop it is ok but on mobile you can´t see the Download File.
Can I change it in the Linktemplate?
Hello,
beforehand, we are saying thank you for your efforts to solve all the issues users are encountering. Thank you.
We will be providing account access in reply of this post.
We are still having many users who pay through Paypal but don’t receive their download.
Guests Users are not receiving their links after checkout, and we have been receiving several paypal cases against us for these issues. We need to resolve this.
Thank you for your assistance.
This topic was modified 3 years, 4 months ago by KOHPMINISTRIES.
I have checked and inspected from the browser that, the attribute needed for opening the download link in a new tab is available, but clicking the download button sometimes it does not work. I think it may have a conflict between your plugins/theme. Am I able to enable/disable plugins or the theme for a certain moment for your site? please let me know
Yes, I understand, from that drop-down menu you can block both the download and the link. In the latter case, the user with that role does not see the other files, dedicated to other roles.
1. User role is selected and the related users are NOT able to see the download packages. The set user role (investorgeprueft) is the only user role allowed to see the packages, so I cannot change it to anything else.
2. When I specify an individual user, it works and the package I added (“Test”) shows for the selected user. But that’s not a feasible way to do it, because we’d have to add several hundred users to this tab each time a new package is added.
Regarding the widget area, I’ll link my screenshot from my inital post again. The categories Audited Reports, Investor Calls etc. are missing from the sidebar. Or rather, the whole sidebar is missing.
If you use other upload options, then there will be no control over the downloads as those are the default wordpress upload features. Those are the direct download links without any additional functions or security. WPDM overrides those if files are uploaded using wpdm. Hope you understand.
Based on your video you have tested the only thing on that page that doesn’t use your [wpdm_direct_link id="Package ID"] shortcode. Whilst that was frustrating to watch, your other comment has detected the issue.
The direct download is only possible if you upload the file directly into your system, not if you use any of the other options available to grab the document from the existing media library. Since all of our documents where already on the media library, I grabbed their urls.
It would be good if your documentation on this page was updated to include this detail. Having a shortcode that only works as described when you use 1 of the 4 upload methods seems like something that should be stated to not confuse new users.
Cheers, Rhys
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