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Hi there,
We have downloaded and tried to twice install the plugin as per the link and it now shows that the 6.2.9 ( 1.9.6.) installed.
We have re-cleared the cache with Purge SG Cache but we still see a spinning download
See here : https://healtheducationpartnership.com/free-resource-downloads/
Any more ideas please? The client is not at al happy with the product and its inconsistencies, as it has now been over 6 weeks
Regards
Hi,
I’m trying to add an extra check for rights.
Before someone is downloading the file (he clicks on the link), I want to check if he has all the rights needed to download the file.
So I was thinking to check that in the before_download, if not I want to redirect to another page.
I added the example code that was given in the docs in my functions.php, but the action is not triggered…
add_filter('before_download', 'wpdm_before_download_package', 10, 1);
function wpdm_before_download_package($package)
{
//todo: Modify any package settings. This changes made here are only for current requested download if you do not update the option.
var_dump('Test before download');exit();
return $package;
}
If I’m correct I should get ‘Test before download’ if I try to download the file??
Thanks!
Hi,
I am building a searchable resource library for a medical professionals group – they want to be able to display downloads by category. Each download has multiple categories and sub-categories. The search interface is structured into tabs so you select the tabs that reflect what you’re looking for – the final tab (of four) shows the downloads in that category. So that final tab should be only showing downloads that match all four of the categories selected by the tabs.
https://www.btog.org/resources-v2/
password: btog123
This is the code I am using to display the downloads, but the AND operator doesn’t seem to work – it is currently displaying all downloads regardless of the categories in the code.
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="medical oncology, small cell lung cancer, scientific principles, aetiology and risk factors" operator="AND" jstable=1 order_by="field_name" order="ASC/DESC" cols="title|excerpt|download_link" colheads="Title|Summary|Download::155px"]
What am I doing wrong?
Hi,
Thank you for your reply.
Can you please share the demo page URL so that we can provide you with accurate information?
Also, please use the link template ID in the template parameter. Example: template=”link-template-default”
You will more details in our documentation.
[wpdm_category] – Query All Downloads From One or More Categories
Regards
First: WP Download Manager Pro is a great program with outstanding features, performance and fantastic high quality. Right out of the box it worked for me.
But:
Some time was wasted figured out how to offer a free PDF download vs a free PDF to open in browser.
- In the end I discovered that if I upload my PDF (20 MB) using the WP Download Manager upload using Chunks feature – the download link would download the file.
- If I upload my PDF (20 MB) manually to my WordPress site using FileZilla followed by a plugin called “Add From Server” to put my PDF file into WordPress Media Library, then attach the PDF file to my WordPress Download Manager package using the Select From Media Library – the download link will open PDF inside the browser (and not download at all).
- This “duality” between selecting file in media library vs selecting file using No Limit chunks feature creates a problem when I upload a big (20 MB) zip file. Using the select file using No Limit chunks feature works great for Zip file download. But if I use my manual method of upload via FileZilla and Add From Server WordPress plugin to create my download package the file will not download and of course it can’t display as a binary file on the screen either. Yet the zip file manually uploaded will easily download without WordPress Download Manager just by putting the link in a blog post.
I would like to have a programmatic way to control download vs display in browser: maybe a checkbox in the package editor to allow download or display in browser (for compatible files like jpg, png, pdf). Or I would like to have download / display behavior of files be the same no matter if placed in media library by the WordPress Download Manager Chunks No Limit Upload feature (a great feature BTW) or already in the Media Library by some other by-hook-or-by-crook method. Or even offer two buttons for user so one file can be either opened in web browser or downloaded – so I don’t have to upload two files. I feel the zip file download using by-hook-or-by-crook method is perhaps a bug for your team to look at as I see some forum help with no perfect answer over this upload “duality”.
If I am allowed, I would like to share a link to this “duality” behavior from my web site using a free PDF download of my MATLAB study notes here: https://www.biophysicslab.com/portfolio/matlab-projects/#master-matlab-through-guided-problem-solving-dr-mike-x-cohen
Hello, I only want one thing and that is: how can I open my CURRENTLY USING button open in a new tab.
Open in browser: check. Now only open in new tab, what code do I need?
[download_link] this is what I use now.
I don’t want a link/text, just the button open in new tabblad.
Hello,
Thank you for the details.
Please check now we have linked the add-on with your account and you will be able to download it from the order details page.
User Dashboard
Also, Yes you can connect it with free version of WPDM as well.
Regards
Hello Jason,
Please check now. I have adjusted the email download link for the form-lock email. I have adjusted the email template from your active-theme > download-manager > download-page-clean.php
file. please check and let me know
Thank you again and regards
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please check now, The single download link is working properly. I have tested it here,
https://downloads.ats-global.com/download/wpdm-test-2/
I have adjusted some settings from Downloads > Settings > Basic > File Download
. please check and let me know
Thank you and regards
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So I increased PHP script timeout very high and indeed it does complete now.
So it appears the issue is with the handling of the Download Link Page.
I have disabled creating of ZIP so not sure why the link page is still showing Download Zip Button??
Also I never click the Zip link button, but instead an individual file link. However, I see a zip being created in wpdm-cache? That is also the file I receive for download instead of the individual file I select?
-Jason
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Use link template “Default Template ( Extended )”.
With gutenberg block addon https://www.wpdownloadmanager.com/download/gutenberg-blocks/:

Shortcode:
[wpdm_package id="ID" template="link-template-default-ext"]
in case of elementor, you may use https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/
Are you talking about this part of the documentation?
Changing Template Files in /plugins/download-manager/src/{ComponentDir}/views/ ( Download Manager Plugin ) dir:
Create a dir named download-manager inside your active theme dir
Now copy the files you want to modify from /src/{ComponentDir}/views dir to /{active-theme}/download-manager/ dir.
Customize template file(s) in {active-theme}/download-manager dir as per your need
Keep dir structure, means, a file from /src/Packages/views/link-templates dir should go to /{active-theme}/download-manager/link-templates dir.
Hello,
after clicking on the download button on the product page the download doesn’t start, instead only [file_list] is shown on the page. A download is neither started nor happens at all. Link is checked an correct, futhermore browser- and wordpress cache have both been purged. Thank you for your support in advance.
Best regards
Patrick
Hi
I’m using a page builder (Avada theme) to create my download library – have created a custom link template – but across 4 columns the template blocks merge/overlap on smaller screens
Is there any css solution to add to the template to resolve for responsive factors?
Thanks
It isn’t about Page Templates or Link Templates. I just want to know, whether it is possible to overwrite templates from a plugin instead of a theme as it is mentioned here:
Template Files
In addition I want to report that the word “Success!” in the E-Mail Lock Form is not translatable. Line 101 in e-mail-lock-form.php
Hello Antonio Inglese,
Are you talking about two fields as I image attached for this link,
https://try.wpdownloadmanager.com/user-dashboard/

However, here title field is updating. please check and let me know
Thank you and regards
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Hello,
Yes, I am afraid it cannot be replicated. I cannot replicate it now. But, we have an order that the customer paid, and it never synced with the site.
How about PayPal debugging? Is there any option to enable this? We need to see if the customers return after purchase, or that PayPal sends back the order information. We had successful orders in January, but no orders, except the one failed order, in February (and the customer paid, but it never updated in your software).
If not, then yes, I will create a dev site. As well, we are discussing removing Guest purchases…as maybe forcing a sign up will allow us to control that order further (as once you get a guest order, you cannot do anything with it, like send the link for download, etc)…
I also found where to see my previous discussions. Thank you.
For now…is there a way to do some PayPal debugging in your software?
Hello,
I remember there was a related issue. We fixed that. Now it seems that issue is fixed. That is the reason I asked for screen record as I failed to reproduce. or you can tell me the process to bypass that. We will work on that.
You can see your old topics from your profile link. Link here: https://www.wpdownloadmanager.com/support/users/dnet-dev/
there you will see topics and your replies too.
For further assistance, don’t hesitate to let me know.
Regards
Tanvir