Hi,
When using Email lock the emails sent have the sender ID: “<" <"<" > and the topic says ‘no topic’. I like to change this. How? I also would like to edit the text of the email that contains the link to my download. How do I do that?
Regards,
Jonathan
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It turns out that the other listing types are working, but the category shortcode still isn’t. I was able to get the files hiding properly by adding this to the FetchTemplate function right before the return:
if ($vars['download_link'] == 'Access Denied') return '';
We just purchased the plugin today, along with Advanced Access Control.
We need to have files available on a per-user basis, but we don’t want users to see the files of other users. “Only Block Download Link” won’t work because we don’t want the other users to see files they can’t download. The “Hide Everything” option makes it so the user can’t see anything at all, even if they have permissions on some of the files. I would like to add the desired functionality myself, to hide only the downloads that the user can’t access. Then the plugin would be perfect.
However, now the plugin is not displaying any downloads at all using the following shortcode: [wpdm_category id="2" order_by="create_date" order="desc"]
See attached screenshot. Let me know if you would like me to send over the admin login to poke around. I had installed a few post permissions plugins, but they are uninstalled now. Thanks.
Never mind – I had to go through and change each download icon.
Since all of my templates are gone, and the Add on Image does not show in Download Settings anymore, I am creating a new once.
Can you please tell me what I need to add here so that the icon size is small (i.e. 24×24) and where to add a direct link to my own icon in wp-content/uploads/icon-name.png?
[icon]
[title]
So, I see that my custom template that was created disappeared when I moved the site from a subfolder to the main directory.
Is there a way to get this back? If not, could you please just give me the code to create a template named “52f5daf6570f4”.
I think it’s a link template I need, but I’m not sure. In the template I just need a download icon, the title, and a link to download. That’s it. Please see attached.
Thanks,
Hi Shaon, I am in the process of taking my site live. I have moved all the files from a subfolder “alpha” to the main directory. When I went to preview my download links, they were all gone. The only thing that displays when viewing the site is “52f5daf6570f4”. The short code is still on the page: [wpdm_category id="mss-300-product-fact-sheets," item_per_page=10 template="52f5daf6570f4" cols="1"]
How can I get all the links to return like they were before?
I just downloaded again from your link, reinstalled – same thing. It does not list any files. See attached image.
I also tried disabling all other plugins except download manager and this … with the same results.
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Hi, i added a email lock to a package. And when i download and enter my email and click download, it redirects me to a page with a json template like this:
{
“error”: “Download link sent to your email!”,
“downloadurl”: “”
}
But i still get the mail with the download link…
What am I doing wrong?
support and update period is 1 year after purchase. So if it is over for your order, you need to purchase again to get access to new updates and support.
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I did follow all the instructions as per the link you provided, but still have lots of problems. I upgraded not from v3, but from 4.05 to 4.07. The individual file download does not work. The download and details buttons that used to be side-by-side are not there – there is only a download button. Do you have a link to instructions on setting up templates? I think I will have to re-do my templates as well.
you can remove the phrase from functions.php
Is there any risk on loosing information? Apart from different ID and having to relink information, I think there are missing packages.
When submitted a form for download ( here) it says that “Download link also sent to your email” after submission. But the email does not contain a download link. It is set up to download immediately, which is what I want anyway.
How do I get rid of that phrase? Or at least include the link in the email that comes? The email template did not provide a download link. (see screen shot)
I have followed the instructions in the link you posted but it is still not working.
As per the insturctions, this is what the very end of the functions.php
function wpdm_dlc_orderby( $vars ) {
if ( isset( $vars[‘orderby’] ) && ‘download_count’ == $vars[‘orderby’] ) {
$vars = array_merge( $vars, array(
‘meta_key’ ► ‘__wpdm_download_count’,
‘orderby’ ► ‘meta_value_num’
) );
}
return $vars;
}
function download_notification($package){
$package_data = get_post($package[‘ID’]);
$headers = ‘From: Site Name ‘ . “\r\n”;
$headers .= ‘Content-type: text/html’ . “\r\n”;
$message = “Downloader’s IP: “. $_SERVER[‘REMOTE_ADDR’];
wp_mail(get_option(“admin_email”), “Download Notification: “.$package_data->post_title, $message, $headers);
}
add_action(“before_download”, “download_notification”);
/*** developer fns **/
function dd($data)
{
echo “” . print_r($data, 1) . “”;
die();
}
/*** developer fns **/
Please advise what I did wrong… Can you paste the entirety of the function.php file so I can copy and paste it in
I was hoping that you were still online @Shaon I have been waiting 15 minutes to hear back from you…I do not understand what I am doing wrong. I created a folder on my server that has my free downloads, then I created a package using —> url/freedownloads/filename — what am I doing wrong that it does not download? Obviously it links to the file because the file opens in the browser, why isn’t the file automatically downloading? It automatically downloaded in the free version. The only reason I upgraded to paid version is because the video file I wanted to make available for download was too big — support in that forum told me that I had to get the pro version for bigger files, but now I’m running into problems that I didn’t have in the free version.
I am beyond frustrated with the level of service from the plugin and the support I’ve been receiving. If the plugin was free I could understand, but $45 for such inconsistent and unhelpful answers feels awful. If you cannot answer my simple question then please issue me back a credit for the plugin.
I agree 100% here. I was forced to purchase the PRO for a license and I happily did pay my $45 for the license, followed the instructions to install and migrate my FREE version download packets to the PRO version. The entire thing has crashed with errors, I tried to reinstall the FREE version because I was at least able to see existing packets even though I could not upload new ones, but now all the LINKS are missing for the original download packets. I posted a HELP in the forum over 24 hours ago, have received no response from anyone, but they are happy to keep my money. I would expect poor support for something that is free, but once we are required to pay for it then there should be an expected level of support
I have posted on other threads as well but am hoping someone can help me…. when is live support available? I would like to have someone be online at the same time that I am so we can fix the issues rather than go back and forth for days trying to resolve.
I need help with the following:
1. When someone downloads a package from my website after entering their email address I would like to get an email or some type of notification that they have submitted their email address. This was a feature on the free version.
2. When someone tries to download a link it does not download to their computer, only opens in a web browser. Here are links to two packages I have on my website where I have the problem.
http://leadingedgeparenting.com/free-resources/ebook-emotionally-healthy-discipline/
http://leadingedgeparenting.com/free-resources/mp3-understanding-why-children-behave-the-way-they-do/
Please let me know what time live help will be available and I will make sure that I am at my computer, very frustrated at the level of help for a $50 plugin.
if you don’t see facebook like button in popover, you need to link link template and replace [download_link] tag with [download_link_exteded]
We were getting a message that trial period expired on Download Manager and needed to purchase a license key. I purchase download Manager Pro for the $45 and followed the steps in the posting “upgrading from “free” to “pro” and have completely crashed my website. After activating the plugin 4.0.7 I click on Settings or any of the options under download and get a FATAL ERROR message. I restored back my download manager 2.6 Free version because we could at least download existing items BEFORE but now I get multiple DOWNLOAD links and none of them work. So basically I have completely screwed up my website and need some help ASAP
I really need to find out why this isn’t working. The custom button created for the download page is not loading and instead loads the “?” icon of a missing image.
I am selecting a custom button on the button image on the DM Settings page that I created for both the link and page. They work flawlessly on the direct download links. But when I try to use them on the 2 Email Locak downloads I have, the images are missing.
When I review the source code this is what is generated/interpreted;
img src="http://optimatumgroup.com/wp-content/plugins/wpdm-download-button/images/5351a9fe200d5.png" alt=" download'=""
I am sure that this part of the code: " alt=" download'=""
is causing the issue. Can you please help? client is frustrated as well as I.
Here is the URL: <a href="http://optimatumgroup.com/white-papers title=""
Thanks!