Hi, 
I have created a package that contains two files.  The package is protected with a password.  The page displays correctly, but when I click the download link I see a link-expired.txt file in the download manager.
It contains the following text:  “Download link is expired. Please get new download link.”
Any ideas?
Best regards,
RH
		
	 
 
		
			
	
	
		
		I have an problem with locked downloads.
It works fine on download link button.
But the Picture link works wrong – it don’t comes the password window it download a link-expired.txt
Thanks for help
		
	 
 
		
			
	
	
		
		
- If you select “Hide Everything” from Download Manager settings option “When user is not allowed to download:”, then all packages short-code also show hide everything
- Administrator in back end can see everything, wpdm actually has nothing to do with it 🙂 .
Yes, please use [wpdm_tree download_link=1]
		
	 
 
		
			
	
	
		
		The WordPress plugins says Image Button v2.3.1 is now available, but when I click on the link “Download v2.3.1”, it does not link to the Image Button download page.  Also, when I search for Image Button, the latest version I can find is v.2.20.  Is v2.3.1 available and if so, where is it located?
		
	 
 
		
			
	
	
		
		Some of them are still hidden. For instance on this page, on the first tap that says “INTRO”,at the bottom, on the left side to the video,there must be a doc named “PIST-Acronimos”, the code is there, but is not showing.
It is there, but you where not seeing it, because “Hide Everything” option was select in wpdm settings page, when user don’t have access to the item. Now, I’ve selected the option “Only Block Download Link”, so info is showing for everyone but only authorized users will be able to download.
Also, I need to remove the link from each download, for instance if you see the image, people could share this link with other free-subscriber. Please only show the DOWNLOAD link, and not the FILE permalink.
You can hide file permalink from link template by replace [page_link] tag with [title]. Docs: http://www.wpdownloadmanager.com/doc/templates/ , but even an user share download link or permalink publicly, unauthorized users will not be able to download the item.
Don’t worry, if you allow a package to specific member group(s), only users under those group(s) will be able to download the item.
		
	 
 
		
			
	
	
		
		This reply has been marked as private.
		
	
 
		
			
	
	
		
		You need to create custom link/page template from Admin Menu    Downloads    Templates without [download_count] tag, or clone current link/page template you are using there, remove [download_count] tag and save as new template, then use the new template for your packages. Docs: http://www.wpdownloadmanager.com/doc/templates/
		
	 
 
		
			
	
	
		
		I just got the pro version and it looks awesome so far, but how do I stop the link from showing number of downloads??
		
	 
 
		
			
	
	
		
		Probably a css/js conflict, Please use [download_link_popup] instead of [download_link] in that link template
		
	 
 
		
			
	
	
		
		Hi Shaon
I have a problem when I try to download several file packages on my website.
It concerns the link template.
After loading my site I can download one package only. It doesn’t matter which one, but it’s always just one.
After that by moving to the other package links this popup appears – see the screenshot.
Do you know what’s the problem?
BR
Katie
		
	 
 
		
			
	
	
		
		I’ve tested the permission using this package http://ibernex.es/download/nx0037-interface-for-bed-button-with-audio/
The download link is http://ibernex.es/download/nx0037-interface-for-bed-button-with-audio/?wpdmdl=8840
only administrator can download it, so it is working fine. please give me the package url where you exactly facing the issue
		
	 
 
		
			
	
	
		
		Hello,
After uploading an image, when I click on the “download” link, it  doesn’t  download the image.
It opens the image file on the browser window.
Code generated in the category download button:
< a href= “http://website.com/wpdm-package/symposium-photo-2/?wpdmdl=163″  > Download < / a >
Code generated in the image page download button:
< a class=”wpdm-download-link wpdm-download-locked [btnclass]” onclick=”location.href=’http://m5designstudio.com/GMA/wpdm-package/symposium-photo-2/?wpdmdl=163′;return false;” href=”#” rel=”nofollow” >  Download   < /a >
Both links open the image file in the browser, they do not download.
Is there a way to force images to download?
Thanks for your help!
		
	 
 
		
			
	
	
		
		Hi,
Since the recent update we’ve had an issue with file icons on new packages created. All previous packages are still working fine but for reason, new ones are generating the icon src like this… (xxx.com is my placeholder)
<img src="//www.xxx.com/wp-content/plugins/www.xxx.com/wp-content/plugins/download-manager/file-type-icons/pdf.png" alt="testing download 2" />
I’ve tried to figure out why this happening as for some reason the site url is being repeated and it appears to be related to line 3286 in wpdm-functions.php
$vars['icon'] = '<img src="' . plugins_url($vars['icon']) . '" alt="" />';
If I remove the <span style=”line-height: 1.5;”>plugins_url() function around the icon variable,</span><span style=”line-height: 1.5;”> the icons work  on the recent uploads and all the older ones break.</span>
Hope you can help.
Thanks.
		
	 
 
		
			
	
	
		
		From page template remove [download_link] tag and if [file_list] tag is not there, please add it to enable single file download. Doc: http://www.wpdownloadmanager.com/doc/templates/
		
	 
 
		
			
	
	
		
		Direct download link short-code is: [wpdm_direct_link id="PID"] , but no such option with wpdm to mail download link except you are using email lock option. However we have the feature in our to do list.
		
	 
 
		
			
	
	
		
		Sure, please create a link template only using template tag [download_link] now, use the template id with your short-code, like
[wpdm_package id="PID" template="TEMPLATE-ID"]
More about template:
Templates
And you may use TinyMce add-on http://www.wpdownloadmanager.com/download/advanced-tinymce-button/ to generate short-code easily.
		
	 
 
		
			
	
	
		
		Hi the following shortcodes do not show up anything when allocated to their respective pages (created by the program.)
[register_form] ==  register page
[wp-membership-plans] == cancel page
[wp-membership-plans] ==  checkout
is their a manual for this please, if so can you provide me with download link.
This is been tested offline on a localhost setup using the crypton theme
 
thanks
 
		
	 
 
		
			
	
	
		
		Yes, possible, please create a new link/page template without [download_link] tag, but use [file_list] tag, template docs: http://www.wpdownloadmanager.com/doc/templates/
		
	 
 
		
			
	
	
		
		When I open a package to view the files, I have it set to allow single file downloads. I would like to disable the download link to download the entire package and just allow one download at a time. Is this possible?
 
Thank you.
		
	 
 
		
			
	
	
		
		Actually the plugin convert each pdf page into image, then show it, but it is actually out of wpdm scope, however you may use the plugin and create a wpdm add-on to introduce new template tag for pdf embedder.
Example code:
<?php
add_filter('wdm_before_fetch_template','custom_pdf_embedder',10,1); 
function custom_pdf_embedder($vars){ 
$vars['embed_pdf'] = do_shortcode("[pdf-embedder url='{$vars['download_url']}' ]"); 
return $vars; 
}  
?> 
Now you can use [embed_pdf] as template tag in link/page template
		
	 
 
		
			
	
	
		
		Yes, you need to use this free add-on http://www.wpdownloadmanager.com/download/wpdm-image-button/ if you want to replace download link label using a nice download button image or different css button style.
		
	 
 
		
			
	
	
		
		When you come to insert the button for the download, part of the class is missing
<p class=”MsoNormal”><i style=”mso-bidi-font-style: normal;”>class=”wpdm-download-link wpdm-download-locked <span style=”background: yellow; mso-highlight: yellow;”>[btnclass]”</span></i></p>
<p class=”MsoNormal”>This appears on line 2578 in the functions.php and the part of the code for this has been commented out,</p>
<p class=”MsoNormal”>All I get then the download link is just Download Now</p>
<p class=”MsoNormal”>Any way to alter this so a button appears</p>
		
	 
 
		
			
	
	
		
		I was looking for some guidance or advice on how to handle pop-ups and new windows.  Basically my goal is to turn this website (which is using wpdownloadmanager plug-in) to a chromebox kiosk app.  Everything else seems to be working fine with the exception of two basic functions. Pop up messages and linking / opening a new window.  Does anyone have any experience with this?
		
	 
 
		
			
	
	
		
		Hello,
I tried to put this shortcode:
<span style=”line-height: 26.6667px;”>[wpdm-archive button_style=”inverse” link_template=”link-template-panel-1-3″ order_by=”post_title” order=”asc” items_per_page=”10″ cat_view=”compact”]</span>
to have my archive page like this:
http://demo.wpdownloadmanager.com/wpdmpro/archive-page-compact/
but it doesn’t work. Could you give me the right shortcode.
Thanks for your help.
Gael