I’m having an issue where my users are downloading a file and the wrong file gets downloaded. A number of users already reported this problem. Below is some of the reported issues.
I can’t download it, I think there is something wrong with the links, when I download it, the file is memboost_1959.zip
Everytime i try to download firemin or memory booster or else it’s always download the same file dvd repair. may u update the link please. thx a lot
nstead of getting Memory Booster, I get Firemin… I think you need to fix the link?
I have a PDF file designated to a specific user using Download Manager Pro and Custom Access Level.
On my website, when someone clicks a link to a PDF, it typically opens up as a new web page. However, when they click a link to the protected PDF, it downloads instead of open.
Is it possible to change this behavior?
Thanks
Hi!
The download links on this page (and throughout site) link to pages with weird code – see attachment. Thank you!
http://www.brooksacademy.org/school-performance/
I have already posted this in reply to the thread in the other forum, but was told that it should be posted in this forum for faster response.
<p class=”MsoPlainText”>Post Link: http://www.wpdownloadmanager.com/support/topic/upgrade-from-free-date/#post-34287</p>
————
Shahriar, it is now working, but every package on the site is now no longer displaying the icon and more importantly, is now showing the download count which has to be removed URGENTLY. I cannot see anywhere on the package to change that, and I don’t have time to go through every single file making changes. Can you please fix this or tell me a fast way to do it. The website looks really poor at the moment, and I would not have allowed access to the website if I had known you weren’t going to check that the changes you made hadn’t adversely affected the site. I will also post this in the other forum you mention because I can’t wait days for a response.
I saw that the old version 4.1.3 had the ability to have a thumbnail generated from a PDF in the link template using [pdf_thumb_WxH]
http://www.wpdownloadmanager.com/wordpress-download-manager-pro-v4-1-3-released
This feature does not appear in my current version 4.3.0. I need this as all of my downloads are PDF’s. How can we use this feature?
I am currently inserting a JPG in the body area as a thumbnail, but also need it in the link template – can we link to this?
Thanks
None of my PDFs are being delivered! Here is an example as to what bounces back to me:
<pre style=”margin-top: 0px; margin-bottom: 0px; padding: 0px; font-family: monospace; font-size: 12px; line-height: normal; white-space: pre-wrap !important;”>This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
wlsmiths@comcast.net
host mx1.comcast.net [96.114.157.80]
SMTP error from remote mail server after initial connection:
554 resimta-po-23v.sys.comcast.net comcast 67.222.147.238 found on one or more DNSBLs, see http://postmaster.comcast.net/smtp-error-codes.php#BL000010
—— This is a copy of the message, including all the headers. ——
Return-path: <fromgram@rfe07.rfehost.com>
Received: from fromgram by rfe07.rfehost.com with local (Exim 4.85)
(envelope-from <fromgram@rfe07.rfehost.com>)
id 1Ze3XB-003Uei-WB
for wlsmiths@comcast.net; Mon, 21 Sep 2015 11:01:42 -0500
To: wlsmiths@comcast.net
Subject:
X-PHP-Script: fromgrammysheart.com/index.php for 67.184.111.216, 67.184.111.216
Date: Mon, 21 Sep 2015 16:01:41 +0000
From: Grammy Z <7grammysheart@gmail.com>
Message-ID: <a3039f14fdda6fe5359db2c02145d650@fromgrammysheart.com>
X-Priority: 3
X-Mailer: PHPMailer 5.2.10 (https://github.com/PHPMailer/PHPMailer/)
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit
<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd“><html xmlns=”http://www.w3.org/1999/xhtml“><head><meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ /><title>Welcome Message</title></head><body>
<table width=”100%” border=”0″ cellspacing=”0″ cellpadding=”0″>
<tbody><tr>
<td align=”center” valign=”top” bgcolor=”#838383″ style=”background-color:#838383;”><br>
<br>
<table width=”600″ border=”0″ cellspacing=”0″ cellpadding=”0″>
<tbody><tr>
<td align=”left” valign=”top”><img src="” width=”600″ height=”177″ style=”display:block;” scale=”0″ /></td>
</tr>
<tr>
<td align=”center” valign=”top” bgcolor=”#d3be6c” style=”background-color:#d3be6c; font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#000000; padding:0px 15px 10px 15px;”>
<div><img src="” width=”517″ height=”10″ scale=”0″ /></div>
<div style=”font-size:48px; color:#838383;”><b>It’s Here!</b></div>
<div></div>
<div style=”font-size:24px; color:#555100;”><br>Your download request is available</div><div style=”font-size:24px; color:#555100;”></div>
<div><br><br></div><div><span style=”font-size: 13px; font-weight: inherit; line-height: inherit;”>Please click on following link to
start download:</span><br></div><div>
<b>http://fromgrammysheart.com/patterns/neapolitan-rainbow-jacket/?wpdmdl=8967&_wpdmkey=560029e5da288“>http://fromgrammysheart.com/patterns/neapolitan-rainbow-jacket/?wpdmdl=8967&_wpdmkey=560029e5da288</b><br>http://fromgrammysheart.com/patterns/neapolitan-rainbow-jacket/?wpdmdl=8967&_wpdmkey=560029e5da288
<p>Enjoy, with Love!<br>
Grammy Z<br>
<b></b> <br>
<br>
<br>
<br>
<b>from Grammy’s Heart, with Love</b><br>
http://www.yourcompanyname.com” target=”_blank” style=”color:#000000; text-decoration:none;”> http://fromgrammysheart.com</p></div></td>
</tr>
<tr>
<td align=”left” valign=”top”><img src="” width=”600″ height=”18″ style=”display:block;” scale=”0″ /></td>
</tr>
</tbody></table>
<br>
<br></td>
</tr>
</tbody></table>
WordPress 4.3.1
Host: Wpengine
Url: http://[example.com]/download/%5Bpackagename%5D/?wpdmdl=2597
I can see in the logs it’s returning a 302 redirect but the expiration token was not getting updated. Here’s a log showing the expiration time being significantly off the +1 hour time when a link is generated.
=======================
[ip_address] [example.com]- [18/Sep/2015:02:33:23 +0000] “GET /download/[packagename]/?wpdmdl=2597 HTTP/1.1” 302 0 “http://[example.com]/%5Bpagename%5D/” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.93 Safari/537.36”
=======================
If I logged in as an admin, it would generate a valid url.
I then cleared the wpengine cache and a nonlogged in user (me in private mode) was able to get a valid link. Here’s that log
=======================
[ip_address] [example.com] – [18/Sep/2015:02:39:13 +0000] “GET /download/[packagename]/?wpdmdl=2597 HTTP/1.1” 302 0 “http://[example.com]/%5Bpagename%5D/” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.93 Safari/537.36”
=======================
Shaon, I am using the category shortcode and using slug ids to list all files in a specific category. It works great in english, but for some reason no matter what language I select the shortcode doesn’t show me files if they are associated with a different language. These seems like a no brainer and WPML works fine for Menus, pages, and everything. I have read every entry on the forum about WPML and you keep pointing to them for a solution, but if it works for all other built in WP functions I don’t understand why it doesn’t work out of the box for your product. Can you help me get to the bottom of this please. As far as I can tell your plugin only wants to show english files, but I don’t know why it isn’t language friendly. Can you tell me what files I need to review that controls the Category shortcode. I have tried these combinations without success. It seems to me that regardless of what language a file is in if it is included in a category it should show up right?
[wpdm_category id="tribunal-marriage-prep-es" order_by="post_title" order="asc" cols="1" toolbar=0 item_per_page=10 template="55b9f680dd0bc"]
[wpdm_category id="Marriage Preparation Spanish," cols="1" toolbar=0 order_by="post_title" order="asc" item_per_page=10 template="55b9f680dd0bc"]
[wpdm_category id="tribunal-marriage-prep-es," cols="1" toolbar=0 item_per_page=10 template="link-template-default.php"]
Your download manager has been amazingly helpful to me until I started trying to support multiple languages now it seems to be flawed. Thank you for the help. Together I believe we can figure this out and help a lot of people.