Thanks. I have made some edits to the template. Can you tell me how to get the download link to open in a new tab? Also, can you tell me how where I can set the Search input placeholder so that it reads “Search Downloads” ?
I’m unable to provide credentials as this is an internal website that can’t be accessed publicly. We might be able to use TeamViewer, however.
Another issue is that, after changing both the page template and link template for each download, nothing changes when viewing the page. No caching plugin is installed, too.
Hi friends, another problem with that wonderful plug-in.
It no longer sends emails with the download links.
The site is sending emails normally and I’ve deactivated all the plug-ins and the problem goes on.
Thanks Shahriar! I was able to activate the license key.
Now I am getting ‘file not found’ whenever I download a package. I checked in wp-content/uploads/download-manager-files and the files are there. Is there a problem with the link, because I copied the whole WordPress installation from one server to another?
Regards, Eva
I didn’t check portfolio post type code ( theme or plugin ) as it is coming from another plugin or theme. If the issue was related to WPDM I would have provided you a solution for that.
Are you using wpdmpro.po file for translation source? I see the string Send Download Link To in that file on line 1791.
Thank you! Does this mean that you can’t find the problem?
Another issue: I have translated all the strings in but I am not able to find the text: Send Download Link To:
(in the pop-up when I use the e-mail lock)
Hi,
Thanks for replying so quickly! That worked – all functioning as before. The only thing is that a line of text has appeared in the embedded card that I would like to remove – the line “send download link to:” . could you tell me how I can remove that please? Thanks
1. My translations from generated po file disappeared when I updated, so I had to upload these again. Is this normal? (
2. I use the link Call to action 3 but in the browser it does not show the filename, size and downloads as in the template prewiew.
I use the the Avada theme. (see attached doc)
Looks like it is possible to remove download and print buttons using a custom pdf viewer. But it requires some extra work to modify the viewer library. So, This task will require total 4 hours of customization. Let me know if you want to proceed. I will send you payment link after getting your confirmation.
2 ) Your theme has it’s own Bootstrap. So, I disabled WPDM’s bootstrap from Downloads Settings Basic. This will fix any Bootstrap conflict issue. But looks like your theme has layout issue. You have to fix those to make content area visible.
3 ) Please send me the link to the page where you put the search form shortcode.
I updated to the latest version (2.9.54), and since then, the downloads have stopped working. I have shortcodes on the page, and when clicking on the download link, the site returns a 500 server error.
I turned on WP debugging and got the following:
Call to undefined method APCu_Object_Cache::incr2()…/wp-content/object-cache.php on line 242
When I disable object-cache.php, the downloads work. However, I don’t want to leave this disabled long-term. Can you assist?
I’m having troubles with formatting with the link template. For example, I have a test page set up using the Panel 1/3 template but on desktop, the columns are sized incorrectly. ( https://shifmanmattresses.com/test-downloads-page/)
This is the shortcode I’m using for this one:
[wpdm_category id="advertising,general-documents" operator="IN" title="1" desc="1" toolbar="0" paging="1" order_by="field name" order="asc" item_per_page="10" template="link-template-panel-1-3" cols=3 colspad=2 colsphone=1]
I have also tried using the Card template, but the featured image extends beyond the edges of the box rather than sizing to fit.
Shortcode for this one:
[wpdm_category id="advertising,general-documents" operator="IN" title="1" desc="1" toolbar="0" paging="1" order_by="field name" order="asc" item_per_page="10" template="link-template-bsthumnail" cols=3 colspad=2 colsphone=1]
Okay, thank you, that did work. I set the wpdm_download_link_expiration_limit to 1 in the plock if block.
I would have sworn I tried it with success more than 3 times before, but I must be mistaken since now it only allows 1 time, even if the same user copies the link URL and pastes in a new browser tab.
I can’t expect buyers of my software to register as a user on my site, and I also didn’t want to limit the downloads that 1 person supplying the proper password could download.
I will admit that I got a bit upset here at first, thinking I had purchased a plugin which seemed useless to me. But I am glad you responded with this workaround, and quite promptly I should not hesitate to add.
When a package is unlocked using the password the provided link allows 3 downloads using the URL key.
But, another user can download the package if only you have set All Visitors in allow access field. So, setting some user role will prevent anyone else to download the file in this scenario.
If you want to keep the allow access field to ‘All Visitors’ and still want to allow only 1 download after password unlock, then you have to change the limit manually from /download-manager/wpdm-functions.php file. Set the indicated value to 1.
All the the downloads of have made custom templates for are not linking to files. It looks like no files are able to be downloaded at the moment actually.
I’m sorry, that is NOT the case. I can send the link to a completely different user on a different computer using a different browser with absolutely no relationship at all. The link WILL allow this completely different visitor to download the file.
Once it is used by a different visitor, only THEN will it substitute in the ‘link-expired.txt’ file.
I just bought and downloaded version 4.6.8 so I am using the most current version.
Download won’t work for another user even if they have the link from another user. Download Manager checks if current user has access to the package before serving download.
I need to protect my file download, which the reason I purchased this plugin in the first place.
I have enabled password lock, but if a visitor enters the correct password, then a simple green ‘DOWNLOAD’ button is presented, which is just a link containing the master key. This link can be shared, used later, used on a different computer, broadcast on Twitter, etc.
It seems the “Lock Options” are simply a one-time hurdle, which can then be ignored later by anyone with the URL of the button.
Yes, got the issue. WPDM adds a default <div> to wrap the link template. Currently, there is no way to remove it excepting by editing code. You can remove the wrapping div from /download-manager/libs/class.Shrotcodes.phpPackage function.