Hi,
In the last update, there was some major upgrade on the link/page templates. However, you can change the link template for that shortcode using TinyMCE shortcode generator add-on:
The download button that appears when the user is redirected to the guest order page ( without clicking the “Proceed” button ) does have an issue. We will fix it in next version.
The issue that happens after clicking “Proceed” is originated from caching. But not from the cache plugin. I tested this after deactivating your cache plugin. The download works when I clear the browser cache of this URL https://marketyourcraft.com/?wpdmdl=11332&oid=5cfb714b83814 ( The “Download link is expired” notice page )
If you have any server level caching settings try deactivating it. I see an option to flush cache from Managed WordPress menu in admin bar. This cache must be coming from the server option.
Could someone explain to me how I could click on the order link sent in an email, 5 test transactions ago, could produce an order details page with the current order ID and downloads? When I try it that way, I’m able to download the most recent order. Please see the attached screenshot. I’m trying to figure out if this is a caching issue. Can’t find how the order/cart is stored (cookie or some other means) so that I can make changes to settings in WP-Rocket to “never cache.” I’ve tried never caching /orders/, /cart/, and /cancel/ which seemed to help. But I’ve never been able to place an order and download in the same session from the order details page – always produces a “download link is expired” message. Only able to download in the scenario above, some time after the initial sale.
Both sets of credentials are still valid if you’d like to go in and take a look. Basically I need to understand why so much of these transactions is being stored or cached, I think that might be the solution to why I keep getting expired link messages. Any thoughts are appreciated.
Just to test whether there was a conflict with any of my site plugins or the child theme, I started a new secured site with only the WPDM plugins and pages enough to test the guest orders. In that scenario, the “Download link is expired” message also pops up, which leads me to believe it’s an issue with the guest orders. I used the default settings from the plugin installs. I will send you login information in a separate note so you and your team can troubleshoot a fresh install of the latest plugins on a completely barebones site. I’m going to try and revert back to the last version of both Download Manager and Premium Packages that worked for me (last year).
This morning I made the update to WPDM-pro 4.9.7 and now all the individual download-links of the files are missing. Clients can “download package” but the individual download-links of the file-list are gone. Please help me because almost 300 clients can not use the website right now.
You have to use a link/page template with [file_list] template tag to show the file list. Try the built-in Playlist or Extended page template. But to add select and download the all files later you need the File Cart add-on https://www.wpdownloadmanager.com/download/wpdm-file-cart/
I have an active copy download manager (pro) my WPDM account says that my license is linked to modfinder.net this is correct. However, from the wp dashboard, it says that my copy of wpdm is not active and to get auto updates I need a valid key
i have search this forum about this problem but i can’t find a solution.
so i wanna sort my downloads per update_date :
this is my shortcode [wpdm_all_packages items_per_page="20" categories="free-radioshows-podcasts,free-trance-downloads" jstable=1 order_by="update_date" order="ASC/DESC" cols="page_link,file_count,download_count|categories|update_date" colheads="Title|Categories|Update Date"]
older files showing on top … and newer ones at the end …
Shariar, hope the weekend was a good one. Now the “download link is expired” error message occurs in every scenario: when you first reach the order details page following the transaction, when you reach it via email link, and when you press “proceed” with email and order number inputs. Any help with this one is appreciated, thanks for making the time.
Download Manager Pro Version 4.9.6
Warning wpdm-functions.php on line 2387
Hi,
Today I have an error on all my downloads.
Warning: Invalid argument supplied for foreach() in \…\wp-content/plugins/download-manager/wpdm-functions.php on line 2387
We will add the patch in next release, so update won’t erase the patch.
You have to use a custom link template. To skip the details page remove the [page_link] tag from your template. And to open in new window replace [download_link] with the following code,
I just want the link for the title and download link to open the file in a new browser and not take the user to the download page generated by your system
When there are too many files in a package and the total size is bigger than usual your server is failing to compress the file due to server limitation. And the compression process is being halted on halfway which is creating those junk file. My suggestion is, turn off main package download link on those packages and use the only single file download option.
Please deactivate the cache zip file option from WPDM Settings. Or send temporary wp-admin login info in private reply, I will update the settings. Also, keep the single file download option only. To do that you have to use [file_list] or [file_list_extended] template tag in your link/page template and remove the [download_link] tag to disable whole package download option.
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