Hi There,
After installing the download manager plugin, a strange footer has appeared at the bottom of each page on my site that says “download file” inside a black bar that runs the width of the page.
The site in question is https://www.cuprion.co.uk
I’m not sure how to get rid of this, can anyone help?
Cheers,
Phil
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When I login to backend, and try to get the direct download link from one of the packages e.g see download-link.jpg. When I click on the anchor link a popup window withe the download link is shown – see link.jpg. I copied and pasted this link to frontend, and then I get an error – see error-link.jpg
Please advise as I need urgently this to be resolved. Many thanks
The plugin update won’t erase your customization as template files are stored outside the plugin directory.
The custom function will verify the password and save the submitted email. You can copy the wpdm_getlink function from the /download-manager/wpdm-functions.php file and add your custom code on top of it.
I am sorry to be reaching out again, but as I was trying to get this project finished up, I just encountered something taht stopped me in my tracks. For the bulk of the uploads, I did a large import, and all appeared to work properly. I was able to see and search for files and file contents, something that was the requirement of the project. But, after doing some manual package additions, we were going back through, making sure that everything was good, only to realize that somewhere in the large import, the files stopped working. This got me really, really worried about the extent of what works and what does not. Below is a link to an accordion that the packages download a file-not-found.txt file, rather than the correct package. After doing further checking, I am finding that the bulk of the files are not there.
http://ocahs2.spireworks.pro/policies-procedures/#toggle-id-9
I tried to find a way to export a package list, hoping to find urls of the source files, but I cannot get that to work. It gives me an error:
Download ID not found or expired
I have the deploy this site in a week and am now scared that I am going to have to somehow start over on all of the wpdm-based functionality. I have never been so frustrated or unsure of what to do next.
Can you provide and guidance or suggestion? You should still have full access to the website from the WP side and ftp. If you need something else, please let me know.
-jason
Hi, I have the SignatureDoesNotMatch error, I checked the IAM user’s permissions, the s3 bucket policy and they are correct, please your urgent help.
On this link there are 2 download sample files with which you can see the error: https://app.crconsultoriacontable.com/descargas-de-prueba/
<Error>
SignatureDoesNotMatch
<Message>
The request signature we calculated does not match the signature you provided. Check your key and signing method.
</Message>
<AWSAccessKeyId>AKIAJH3YFYTZDKEIQ5FQ</AWSAccessKeyId>
<StringToSign>
GET 1553538058 /crconsultoria/ICA_Agno_Gravable_2018/Amazonas/Leticia/Anexo.pdf
</StringToSign>
<SignatureProvided>diIA3f430hLCX1XWAsjc5VRabb4=</SignatureProvided>
</Error>
Use [thumb] template tag in your custom link/page template to show the full thumbnail image. You can clone the current template you are using now from Downloads Templates page. Replace the [thumb_WxH] tag in that template with just [thumb]
Let me know if you need further help on this. You can send temporary wp-admin login info as a private reply if you want me to create the custom template for you.
Thank you, that got rid of the error…however the downloads are not opening in a new tab. You can see what I am referring to at https://flyfrompti.com by opening the Menu and selecting “Diversion Plan” under “Quick Links”. The PDF will download as opposed to opening in a new tab.
Any ideas?
I checked some package and email lock seems to be working fine there. Could you please send me the package URL where you faced the hang-up issue? And how are you using the download link in external sites? Locked package download links won’t work in external sites as it requires WPDM scripts to show the email popup.
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I link from external location to a page with a WPDM PRo form on it. The form is supposed to allow sending a link to a document, after user provides their email and name. HOWEVER, most of the time one particular form will just hang up. Pressing the download button produces no action.
Further detail: When I navigate to the download package page from the website, the download works.
When I link to the download package page from an external site, the download does not work on multiple packages.
You can use the Default View. It has the category filter and the search option.
Demo link https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/
[wpdm-archive button_style="inverse" link_template="link-template-calltoaction1" order_by="title" order="ASC" items_per_page="9" cols=1]
I have a bunch of downloads on our website where we currently use Box links instead of hosting on the website. Now, we would like to upload the files to the site. However, when I remove the Box link and add the pdf the download link does not work how it should. I am wanting it to prompt the location where the user would like to save it. I’ve tried all of the download link options and none seem to work however it is saving it in my downloads folder on my computer. Nothing is popping up saying it is doing that though. If I create a new package, all works just fine. It is only on the ones where I am switching from using the Box link to uploading the file. I really don’t want to have to create new packages for every single download as there are a lot. Am I doing something wrong?
Thanks,
Hayley
We recently updated to php 7.2 but this update broke our display for anything related to Downloads Manager. Below is a link to the page where one of the display issues is occurring. Please advise.
https://extechinc.com/cleanwall-porcelain-wall-panels/
Is it possible to have WPDMPro go to a URL after filling in the form (instead of downloading a document)? (No billing is involved)
I attempted this, but the snippet is throwing the following error:
syntax error, unexpected identifier (T_STRING), expecting ‘,’ or ‘;’
The snippet look like this:
case 'download_link':
//echo $download_link;
echo "<a target="_blank" href='".\WPDM\Package::getDownloadURL($data['ID'])."'>Download</a>";
break;
Please advise.
TY!
KO
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Thanks for all your great support. First class service. I would like to launch the site on wed. I need to tidy a few things …
1. Have a look at the attachment – software-link.jpg. The software link (parent link) at the top menu should be hyperlinked to https://ps-cardiagnostics.com/software/ but there seems to be a bug. Can you help pls
2.If you look at the diagnostics page – https://ps-cardiagnostics.com/downloads/diagnostics-software/, you can see at the footer of the site with pagination 1,2,3 next. How can I make this page to show all products rather rather having the pagination? Thanks
I think that’s all for now
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1 ) You can add the cart page link in your menu just like adding a normal page and hide the floating bar.
2 ) We can modify the plugin code to remove those floating tabs or just change the text.
3 ) Same thing. Popup or lightbox both requires code customization.
4 ) We will add the translation in the next release.
5 ) It will work the same way for any Form plugin. In the next version, we will add the option to direct download files after form submission.
6 ) Add the following line after this code localStorage.removeItem('file_cart_data');
$('#file-cart').html('<ul class="list-group file-cart-list"><li class="list-group-item">File cart is empty</li></ul>');
Looks like you have already added the download links there. For anyone else looking to implement the same thing, you can generate the download link from Downloads All Packages page. There is a generate download URL button under each package title.
Hi,
I’m trying to do something a bit “complex”.
We want to give some of our users a from (maybe a gravity form module) where they may insert title, subtitle, mini bio and upload 6 files>
1 black and white DOC
1 colored DOC
1 black and white PDF
1 colored PDF
1 black and white JPG
1 colored JPG
Also choose the category and the tags.
Then we would need each entry of this form to be inserted in a wpdm package, where the page template the final users must see, has the following structture>
– Title
– description that contains subtitle and mini bio
– black and white DOC autogenerated thumbnail + download link
– colored PDF autogenerated thumbnail + download link
– black and white PDF autogenerated thumbnail + download link
– colored and white JPG autogenerated thumbnail + download link
– black and white JPG autogenerated thumbnail + download link
Is this possible with WPDM? How may I do it?
thanks for the support
Hello,
It doesn’t seem that the password dialog is a real popup, but we have the same issue on other browsers and other OS.
If you click the link in the post (without copying it), you cannot then click on the Download button, and you need to go to the address bar ant type enter to reload the page.
Best regards
Good Morning,
I have some documents on my website which are linked as documents from Media, i would like to add these to Download Manager so i can track downloads. For example on this page, http://culchethhigh.org.uk/parental/ there are a list of policies and these documents that i want adding.
I have gone through all the Default Template options and cant find one that is suitable as i would like one that when viewed by the public they dont see the file size, downloads and a download button, its is just a text link as i already have.
Would this be a possible option?
Thank you
Yes, you can remove the download button. Just use a custom link template. You can clone the current link template from Downloads Templates page. Remove the [download_link] template tag from the custom template to hide the download button.
