Please make sure you have the latest version of Download Manager ( 4.9.3 ) and Premium Package ( 4.2.0 ) add-on. Then check the “Private Download Links Usage Limit:” option is Basic settings page. If it is set to 0 then set a bigger number there.
If the problem persists send temporary wp-admin login info in private reply.
To fix the saving issue in setting page please check my reply here https://www.wpdownloadmanager.com/support/topic/wpdm-doesnt-save-options/
Please send me the page link where you got the 404 error in the thumb.
Are you using the latest version of the plugin? If not, please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Deactivate and delete the old version before installing the latest one. You won’t lose any data.
I checked your license key. It isn’t linked to any domain. SO, it should work fine with the latest version. Please reactivate the login link if you want me to check the issue there.
Shahriar, would you please help troubleshoot this issue at your earliest convenience? I have installed the latest versions of both DM and Premium Package to marketyourcraft.com; successfully conduct a transaction; taken to the orders page where I either get an “order cannot be found” error or essentially a page refresh upon email and order ID entry. Any thoughts are appreciated. Is there a setting I have wrong, or something else at play that would redirect a successful transaction back to the same page without the download links? Much appreciated.
Scott
Hi….
i want to change the download (button) link that redirects to card for redirect to affiliate link..? How to make it, please answer.
Thank you,
Download link email is sent separately and sent by your site, not MailChimp. To simplify you can just disable the double opt-in. The email will be added to the list and users will get the download link email after submitting address.
Which link template are you using now? Please check the package settings and find the selected link template. Then clone this link template from Downloads Templates page. In this new cloned link template, you have to replace [download_link]
with [download_link_extended]
to use an embedded form instead of popup.
You can also override the link template selected in package settings by defining the template in your package shortcode. Check the example below,
[wpdm_package id=5387 template="link-template-calltoaction1"]
You can set the new cloned template ID as value of template
in package shortcode [wpdm_package id=5387 template="5a0a849876116"]
Here is a detailed tutorial about creating custom templates https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/
It should work. $data['link_label']
shows the download label text. Try replacing it with "Download"
echo "<a target='_blank' href='".\WPDM\Package::getDownloadURL($data['ID'])."'>"."Download"."</a>";
Please try the following shortcode,
[wpdm_all_packages items_per_page="20" jstable=0 order_by="modified" order="DESC" categories="brochures" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download"]
Hello. We uploaded our digital products through add a link to the archive. And some time ago we changed/update the links and insert the new. And now when customer pay for the product as guest he have the error dialog window that “download link is expired”. This error appear if item bought as a guest. I tried go to privacy and clear all cache but it not help us (( . How we can fix it?
Best
Fred
Hi I just updated to the latest version and the A Tag for the table format is not generating for the Title to link to the download page. It is skipping it completely.
http://projectcleanwa.wpengine.com/archive/
Also, 2 other issues:
1.) I cannot sort the table now
2.) It is trying to query everything by Update_Date but I need it to query everything by Publish_Date …
Please Help 🙂
Hi-
I don’t know if your setup is different than what the production release is, but the page can’t find a reference to $data[‘link_label’]. link_label is not a variable I am aware of and don’t see it as part of the Template maker. I have download_url and download_link. But utilizing your new file with the reference to link_label, nothing shows up in the download column.
Link error:
http://saaeunai.mg.gov.br/2018/concorrencias-2019-em-andamento/
Download ALL, error (.rar): The archive is either in unknown format or damaged
Download last 2 (.pdf): File not found or deleted from server
Microsoft Word is not opening File Download Links – For example I want to open https://www.nhslanarkshire.scot.nhs.uk?wpdmdl=5182&ind=1553676390912 hyperlinked within a Word document. The error message says ‘ https://www.nhslanarkshire.scot.nhs.uk?wpdmdl=5182&ind=1553676390912. Cannot open the specified file. ‘
The URL works fine if it is pasted into a browser. After a bit of research, including Microsoft forums, it looks like it may be due to the the ? and & symbols in the URL. Is there anyway to get a URL for an item within a package that does not include these symbols? The same issue exists using Excel etc. If it is an issue for Microsoft Office software, I am sure it will be for others. Thanks
Hi
We are getting these errors on the front end registration form:
Warning: Illegal string offset ‘logo’ in /home/detect/public_html/website/wp-content/plugins/download-manager/tpls/wpdm-reg-form.php on line 19
Warning: Cannot assign an empty string to a string offset in /home/detect/public_html/website/wp-content/plugins/download-manager/tpls/wpdm-reg-form.php on line 19
See screen grab.
Also…
After a user logs in they are not redirected to their WPD dashboard. They just get a message sating “You are already logged in.” and no link to dashboard.
Can you help please?
This reply has been marked as private.
I see you key is linked to downloads.thepeoplesnote.com now. Maybe someone else from WPDM team unlocked the key associated with order #5cba78673bc0f
IE doesn’t support the latest features of Javascript which is used in the popup. If you want to make the lock IE compatible then use the embedded form. In your link template, you have to replace [download_link]
with [download_link_extended]
to use an embedded form instead of popup.
I need to change my linked site license key from thepeoplesnote.com to downloads.thepeoplesnote.com
Thanks
If it helps, I also tried installing it on my main site, marketyourcraft.com. Same credentials if you want to check it out. After I put WPDM in test mode, logged out of WordPress, cleared my cache, then proceeded to order, the transaction went through correctly and I was taken to the guest orders page. Like above, I pressed “proceed” with the email and order number pre-populated. This time it took me to a page that just said “success” (screenshot below). Could this be leftover test code? Should the response be the download links below the email and order number fields?
Cheers!
Scott
This reply has been marked as private.
Hi, is it possible to get the additional links to display for an EDITOR role. They appear fine for ADMIN level access.
Specifically the ‘Email download link’
Thanks
I need to change my linked site license key from thepeoplesnote.com to downloads.thepeoplesnote.com
Thanks
404 error: https://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/line-icons/
Broken link on this page, https://www.wpdownloadmanager.com/doc/templates/
Link Template, Page Template and Email Template.
# Link templates are used to render short-code [wpdm_package id="package-id"] ( Ex: http://demo.wpdownloadmanager.com/wpdmpro/ready-to-use-templates/ )
# Page templates are used to render package details page ( Ex: http://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/line-icons/ )
# From Email templates tab you can custom emails like email lock email, new package notification email, user signup email.
I need help to understand why the amazon s3 links don’t work instead of the download button I see a download error message