Hello WPDM Support,
My current WP configuration :
- WordPress : 5.3.2
- PHP/MySQL : 7.3.12 / 5.6.46
- Download Manager Pro : 5.0.7
In the package settings, I enabled the following protection options :
- LinkedIn Share Lock
- Tweet Lock
- Enable Twitter Follow Lock
In the frontend, I have this error message “there has been a critical error on your website” when trying to use one of the social buttons. Besides that, gogole connect and facebook Like buttons are working.
Debug mode is enabled on my website. I also tried to disable all plugins to avoid conflicts, but this didn’t solve the problem.
Why is this and how can I fix it?
Hi there..
i guess i didn’t understand it right..
– created a dir named download-manager in my child theme dir
– copied the link template in it
– added [link_label] instead of [download_link]
but it doesn’t work..
<!– WPDM Link Template: Default Template –>
<div class=”link-template-default card mb-2″>
<div class=”card-body”>
<div class=”media”>
<div class=”mr-3 img-48″>[icon]</div>
<div class=”media-body”>
<h3 class=”package-title”>[page_link]</h3>
<div class=”text-muted text-small”><i class=”fas fa-copy”></i> [file_count] [txt=file(s)] <i class=”fas fa-hdd ml-3″></i> [file_size]</div>
</div>
<div class=”ml-3″>
[link_label]
</div>
</div>
</div>
</div>
It’s not CSS related, but the fact the <div class="w3eden">
is added.
Some threads here point me to a possible solution (see https://www.wpdownloadmanager.com/support/topic/custom-link-template-3/, https://www.wpdownloadmanager.com/support/topic/w3eden-div-is-forcing-link-to-a-new-line/ and https://www.wpdownloadmanager.com/support/topic/remove-the-w3eden-div-2/) where the last one sounds the most promising one:
You can use simple jquery with the theme to remove the div with the class name. But you need to run the code only for the page you want to hide the div.
var title = $(".w3eden").contents();
$(".w3eden").replaceWith(title);
Thanks
Applying the suggestion above, I added the following line in my scripts.js file:
$("div.w3eden").contents().unwrap();
but WordPress automatically adds </p> and <p> tags around the shortcode. https://wp-mix.com/wordpress-disable-extra-p-tags-shortcodes/ seems to tackle this but I wasn’t able to achieve this yet.
Hi,
1. For Opening file instead of downloading you have an option in the Settings > Basic Settings
under the File Download
option Open In Browser
.
2. For pdf viewer, you can follow this add on doc, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/, use doc_preview
for your pdf viewer.
3. For opening in a new window, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are using link-template-default.php
for link template and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates
for page template or tpls>link-templates
for link template. And you have to replace [download_link]
with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>
in related php file.
Thanks.
Hi
I have purchased and renewed Download manager Pro as 5.0.6 version and All Add-ons package a week age.
I run the site based on link-template-panel-1-3 templates, and the code was as following:
[wpdm-archive cat_view=」extended」 button_style=」primary」 link_template=」link-template-panel-1-3.php」 showcount=“1” order_by=」post_title」 order=」desc」 items_per_page=」20″ showcount=」1″ login=1]
After renewed as 5.0.6, my site cannot show as 3 columns panel but keeping on DEFAULT arrangement.
Have tried to reinstall plug-in and “Disable Style & Script” settings, no change.
Please help!
Hello,
This shortcode [wpdm-archive button_style="default" link_template="link-template-default" items_per_page="10" cat_view="compact" order="desc" cols="2"]
link_template
is inheriting from download-manager\tpls\link-templates
not wpdm-archive-page
plugin template. Please let me know.
Thanks.
Hi,
You are using https://nexpro.ru/download/dragon-raja-v1-0-48?wpdmdl=109370&refresh=5e5bb988903941583069576
this link for downloading the file from other sites. you can also use this link as I attached image for other sites also

However, in other sites shortcode will not work
Thanks.
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Hi,
you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php
for link template and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates
for page template or tpls>link-templates
for link template. And you have to replace [download_link]
with <a href="[download_url]" class="btn btn-primary" target=_blank>[link_label]</a>
in related php file.
Thanks.
Hi,
I had previous ticket for the same but unfortunately, I couldn’t reply there, no matter how many times I try to respond (bug?).
I may need a little help here, my link template is custom made and used it for other pages too like categories.
So if I want to use custom link-template then I have to create a new file something like tpl/link-templates/link-template-newupsell.php
and add template code there, then modify the wpdmpp-linked-products\tpls\upsell-products.php
from FetchTemplate("link-template-calltoaction4.php"
right?
But it is not working for me, and no matter which file I use in FetchTemplate(“link-template-calltoaction4.php” it is fetching only card like here https://texturehub.co.uk/download/grass-texture-16/
Thanks
Hello,
I hope at least this ticket gets through the system. I tried several times to respond to the existing ticket but my replies are not getting recorded. I also tried to open a new ticket and it says to me “you already say that”. Trying to reach you from 2 days, very frustrating.
I may need a little help here, my link template is custom made and used it for other pages too like categories.
So if I want to use custom link-template then I have to create a new file something like tpl/link-templates/link-template-newupsell.php
and add template code there, then modify the wpdmpp-linked-products\tpls\upsell-products.php
from FetchTemplate("link-template-calltoaction4.php"
right?
But it is not working for me, and no matter which file I use in FetchTemplate(“link-template-calltoaction4.php” it is fetching only card like here https://texturehub.co.uk/download/grass-texture-16/
Thanks
Hi,
Amazon s3 works only for individual downloads. remote links like amazon s3 or others also. For further implementation of the amazon s3 zip when we will update it, we will let you know.
Thanks.
Hi,
You have mentioned that you are using this shortcode [wpdm-archive button_style="default" link_template="link-template-default" items_per_page="10" cat_view="compact" order="desc" cols="2"]
, if you are trying to change link-template-default
, you have to edit from download-manager\tpls\link-templates
. please let me know.
Thanks.
The download limit is 3,I’ve tried download 5 different links and it’s OK unless you refresh the page.
my whole page have almost 100 different download links,if the customer don’t refresh the page,he can download 100 files.
I think this is a bug,plz tell me how to solve the ,very urgent!!
Thanks
Try 2 different downloads, then refresh the page. Don’t click on the same link multiple titles, repeated click on the same link in the same session will be counted as one.
Thanks.
Hi,
We have the same issue on 2 of our websites!
We have daily issue with the URL File Browser Root in the settings, it dos loose the way in the packages!
We have to relink it every session…
We don’t know if it affect the downloads on customer side (look like to work!), but it dos in the admin section.
It affect the Select from server button (yellow), witch go no where, but if we enter the full URL in the Insert URL field it work.
Please fix the issue SAP, or let us know what to do…
It’s URGENT…
Thanks in advance
PS: we have sent a email with screenshot to your support
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This reply has been marked as private.
When a user tries to download a file and they are using Internet Explorer 11 They are faced with a broken link EX: http://www.mysite.com/mylandingpage/#unlock and just hangs there and does not go to the next step of entering the file password to download…
I see that #unlock is injected as a pseudo-element but it is not handled correctly in IE11. In our business scenario it is not feasible to ask our users to use a different browser.
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Hi, i would like to embed it in Downloads > Templates > Link Template
.
Thanks.
Where are you want to embed dynamic value? In link-template.php
file or Downloads > Templates > Link Template
section. Please let me know.
Thanks.
1.Please write in more detail how to use the shortcode !! .. I added a file to download through Download Manager Pro and I got the following link:
https://nexpro.ru/download/dragon-raja-v1-0-48?wpdmdl=109370&refresh=5e5bb988903941583069576
If other sites will publish this link, then they can download this file .. !!
Although my tinctures indicate that:
Private Download Link Usage Limit: 3
Private Download Link Expiration Period: 3 Min
2. downloaded files through Download Manager Pro I need to be saved in /var/www/site/data/disk1/files/dw/
since these are HDD drives!
I have a HDD for storing files!
And the way wp-content\uploads\download-manager-files у меня ssd !!
ssd it serves for me cms wordpress!
3. in the settings I was looking for .. I didn’t find the Russian language there .. please tell me where can I turn on the Russian language?
I have the following questions:
1. On my site there are links to download files .. Other sites post my links for downloading files .. how to make sure that my links to download files do not work on other people’s sites! How to do this for new files that I will add through Download Manager Pro?
2. Where are the files that I add using the Download Manager Pro plugin stored? And how to change this path for storing files?
3. Is it possible to include Russian in Download Manager Pro?
Hello,
How do I customize the logo for the download link pop-up (for example, it’s used for file lock)? Currently it’s empty.
Thanks,
Sharon