Search Results for 'download link'

My question is:

Will the custom template file (copy) be overwritten with an update? Im using the FREE version.

public_html/wp-content/plugins/download-manager/src/Package/views/link-templates/custom-template

Hello –

I have checked the div tags etc, here is the template:

<div>[fav_button_ico_sm]</div>
<div class=”link-template-default card mb-2″>
<div class=”card-body”>
<div class=”media”>
<div class=”mr-3 img-48″>[icon]</div>
<div class=”media-body”>
<h3 class=”package-title”>[page_link]</h3>
<div>[excerpt_80]More Details</div>
<div class=”text-muted text-small”> <i class=”fas fa-hdd”></i> [file_size] </div>
<div>[categories]</div>
</div>
<div class=”ml-3″>
[download_link]
</div>
</div>
</div>
</div>

You can see an example of it rendering here:

Sample Page

It’s at the top of the page, first block (using Download Manager Blocks)

Thanks,

Marcus

Hi – Another question on Favourites: I have been trying to use the [fav_icon] (or any of the other favourite template shortcodes in a link template, but the HTML structure of any page it displays gets broken.

Also, ideally, when listing a user’s favourite downloads, I don’t really want a tab. I want to display their selected favourites in various places around the site. Additionally, when I tried to use the suggested shortcode, I couldn’t activate the favourites tab when clicking on it.

And, finally, if a user isn’t logged in, they don’t get asked to create an account or log in when they click on the add to favourites icon. What is the expected behaviour?

Many thanks,

Marcus

I have added a download link for the user directly in the email and removed all the Login Here content. So now we have a solution for them to get the product.

For test payment, I activated it and it still shows in red “deactive” – If I click activate, and it still says deactive with no reason or message, its another bug and I dont have time for that.

I just need a solution to stop your app showing the login page after payment successful because it’s confusing the user. That has nothing to do with test payments.

Hello, I have disabled all plugins except the following two and still the space at the bottom persists. It’s only when I disable WPDM – PDF Viewer that the space goes away.

Download Manager Pro
WPDM – PDF Viewer

It seems to have something to do with the PDF Preview link
<div class=”modal” tabindex=”-1″ id=”wpdm-pdf-preview”>

I checked my template and all the divs are closed so I don’t think it’s that.

It doesn’t make any sense that the importer doesn’t work with the built in exporter. I’ve attempted to export the data as an xml file and import it into the native WordPress importer, but that just gives me this error:

Sorry, there has been an error.
This does not appear to be a WXR file, missing/invalid WXR version number

I’m taking the data from the export file and reformatting it to match the sample csv file. My worry with this system is that the links appear to use a post id for downloads ex. /?wpdmdl=13025. The importer doesn’t seem to have a way for me to assign an identifier, it just gives me an ID column if I would like to update an existing post. In my case my new website has other post types that already occupy some of these IDs. Is there a way to migrate these files/data and keep the /?wpdmdl=someid links in my content working under these circumstances?

WHen providing code, please also tell me how to change the email content the customer gets because you’re also telling them to login there too.

Let’s stop trying things that dont work, and use code to completely disable login. I also need to modify the email how do I do that and why dont you just give them a download link in the email?

Nayeem, I set up two staging sites for you yesterday, provided you with their URLS information to access them above ( in a private post https://www.wpdownloadmanager.com/support/topic/no-preview-available/#post-200756), along with the results of the testing I did and asked you to investigate what is wrong with both of them.

I suggest beginning with the North American one (as labelled in the post linked above) using the pro version of the plugin. I hope you can go in and troubleshoot these without delay. The client is quite concerned, and they have worked fine and displayed fine till recently so the change might be due to a plugin update.

To clarify, I have already done the basic test of disabling all the plugins and changed the theme to twentytwentyfour on both of the staging copies I made for you, with no change, so you can rule out a plugin or theme conflict. If someone more senior is needed to go beyond that, can you please escalate this support request asap? Please go ahead on those test sites.
Thank you.

An email was now recieved.

Problems:

1. THE CUSTMOER HAS NO MESSAGE TO INDICATE THEY HAVE AN EMAIL

2. THE EMAIL LINKS GO TO WEBSITE AND PRODUCT PAGE, NONE OF THEM HELP THE CUSTOMER DOWNLOAD THE PRODUCT.

3. AGAIN, IT SAYS IN THE EMAIL CLICK HERE TO LOGIN.

Both the app, and the eamil are asking them to login. My website has NO LOGIN for customers. How do I stop all these login requests?

I added the link you said, and made a payment, it did not change anything. This is the link the customer was given after payment completed:

Purchases

If I check this link and I am logged in as an Admin, I can see the order and download page, and everything looks fine.

If I am not logged in, it asks me to login: https://tinyurl.com/2xu2uno7

Why is that happening if I have selected check out as guest? I can see 100% that the problem here is the Guest checkout options are not working.