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Topic: Access Denied
Hey Team Support. For some reason. My downloads are all giving me this error
This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> <Code>AccessDenied</Code> <Message>Access Denied</Message> <RequestId>XT94DRD5PATB2PK9</RequestId> <HostId>JSPc+y/FwWFLWIxD/VVCLhDFjlriHQHdtCU70SOlvEzpS4wQ2+v8Dsr9gf/63U8F7DPPP0G20c4=</HostId> </Error>Any idea? its happening to downloads across my entire site, particularly older downloads
When the captcha link opens the popup it isn’t centered on the screen and you have to click the download button 2 times before the file actually downloads. This only seems to happen when on an iPhone though… could you please help?
Dear support,
Do the [wpdm_category] – Query All Downloads From One or More Categories works also in the Download Manager free plugin?Its show all the categories togheter. I can’t show only one category at the time.
Best regards
Simone Monaco
The WordPress Special Pack listed that it included the Directory add-on but I cannot see it in the list of plugin downloads that came with the special pack? I have installed the wpdm_archive_page.zip plugin, maybe this is it?
When I try to user the following shortcode it displays the table headers but no content, I just get a red loading box at the bottom of the screen with no download items however when I use a different non-aerchive shortcode it displays my download files
[wpdm_archive_compact template="default" order_by="post_title" order="ASC" items_per_page="12" cols=2]Hello,
When adding a file to a new package, through the WPDM Downloads > All Packages > New Package screen, it seems to add the file to the WP MEdia Library, where the direct File URL can be accessed by anyone if entered into a browser.
Is there a setting where files that are part of a WPDM package are not publically accessible, and only accessible based on the WPDM settings?
I appreciate your time.
Topic: All_packages
I have a page setup here to display a list of all packages (Creditors) – https://www.envyustestserver.com.au/meertens/packages/
This is exactly how the client wants it to display on the website when someone is not logged in. They require the ability for the user to download Zipped files from this page but also have the ability for a Creditor who is logged in, to be able to go to the specific package page under the title ‘Individual File Downloads’.However, is there a way to stop any non-logged in user from viewing the individual package pages – example: https://www.envyustestserver.com.au/meertens/download/a-noble-son-limited/
Yes, if they are not logged in they cannot download the files but they can still view the individual pages containing all files of that package.I am aware of in settings if I select – When user is not allowed to download: Hide everything. However, this means the [wpdm_all_packages] will no longer display all packages on this page – – https://www.envyustestserver.com.au/meertens/packages/ for non logged in users.
regards,
Dave
On my site, I’m using a Custom Permalink Structure for Posts to put /blog/ in front of all blog posts. E.g. Custom Structure =
/blog/%postname%/But your wpdmpro Custom Post type is keeping that permalink structure for both Categories and Tags.
For example
Tags look like this: https://domain.com/blog/document-tag/biology/
Categories like this: https://domain.com/blog/downloads/bay-area-science-festival-basf/I need those without the /blog/
If I were generating my own custom post types and custom taxonomies & tags, I would define “with_front = false”
Can you provide a snippet to change your taxonomy and tag structure?
We recently purchased the WPDM Pro version to update our very old outdated version of WPDM. Our old version was 4.4.0, which I have been told is a very old Pro version. The old version of our WPDM plugin is so old that the author is “Shaon” not “W3 Eden”. In the old version the WPDM Archive page extension is installed as its own plugin with its own directory under the Plugins directory, and listed as a plugin on the plugins page (Version v2.7.0). When we first update WPDM we get an error when a user tries to access a page with packages on the front end. The “Loading” button just spins in circles indefinitely and we receive the following error in our error log:
PHP Fatal error: Uncaught Error: Class ‘wpdm_pagination’ not found in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php:450#012Stack trace:#012#0 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(310): WPDM_ArchivePage->GetDownloads(”)#012#1 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)#012#2 /nas/content/live/beaconinvstdev/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#3 /nas/content/live/beaconinvstdev/wp-settings.php(654): do_action(‘wp_loaded’)#012#4 /nas/content/live/beaconinvstdev/wp-config.php(127): require_once(‘/nas/content/li…’)#012#5 /nas/content/live/beaconinvstdev/wp-load.php(50): require_once(‘/nas/content/li…’)#012#6 /nas/content/live/beaconinvstdev/wp-blog-header.php(13): require_once(‘/nas/content/li…’)#012#7 /nas/content/live/beaconinvstdev/index.php(17): require(‘/nas/content/li…’)#012#8 {main}#012 thrown in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php on line 450
When we go to the plugins page we see that an update is available for WPDM Archive Page from version v2.7.0 to v4.4.6. When we click to update this we are redirected to the Settings > Updates page where it says “Update” next to WPDM Archive page. One the update button is clicked the Product “WPDM Archive Page” disappears from the list of products and the directory WPDM Archive Page also disappears from the directory itself. WPDM Directory Add – On now says installed (Not sure if this was a replacement for WPDM Archive Page or not). When visiting the front end page the packages are displayed on we now get a new “On Page” error:
[wpdm-archive button_style=”primary” link_template=”560b9d89714c6″ order_by=”post_title” order=”desc” items_per_page=”999″ cat_view=”compact”]
Can someone explain what is going on here and how we can resolve this?
- It is my belief that in order to resolve this we need to “purchase” the WPDM Directory Add-On and change all of the short code examples of wpdm-archive to wpdm_archive, but would like confirmation that this is what is needed.
Hi all,
I have a pro license and I have created 2 dummy packages containing 1 PDF download.
The packages are available to all.When I either login as an administrator or a subscriber, into the dashboard I can see the packages but when I click on them all I get is the title of that package as a blank page? So In the dashboard I have displaying the last 5 history downloads and this is where you see the packages to download, click on them and blank. Or as the administrator of the site if I click on the permalink of that package, again just the title of that package and no files to download.
I have created a dashboard page with the shortcode – [wpdm_user_dashboard signup=1 flaturl=0] And it displays ok.
I have created a my-downloads page with the shortcode – [wpdm_all_packages login=1 thumb=1 items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"] And this too works fine.However, when I click on the package BTN it goes to /download/btn/ and just the title displays – nothing else.
I would really appriate a quick answer from support please – urgent client request.
Thank you
Hi,
I have two questions.
1. When I disable “Ask for billing address on checkout page” in the Premium Package Settings it does not work. The billing information still displays in the checkout page. I must use a child theme and customize checkout-billing-info.php. Is there a way to make this function work?
2. I am building a subscription-based site where 1,000’s of products will be available to subscribers. In the user’s Dashboard when you click on “My Downloads” under the Membership section it lists all products, however, with 1,000’s of products that feature is pretty useless as it is out of the box. How can I customize that option to display something different or simply remove that option from the menu?
Thank You
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