We have been having a problem with the WPDM pro for about 2 months now.
When a visitor tries to download a file here: https://healtheducationpartnership.com/free-resource-downloads/
They enter their details and all it now shows is a spinning download animation. but it does not go any further.
Tried
We have done all the cleared cache suggestions (in Browser, WordPress and Hosting a/c), also we have also downloaded the latest WPDM pro plugin and tried to disable other plugins to test but still no luck.
It was all working fine for 1-2 years, but the client noticed back in Nov-Dec 2022 that this issue arose.
Any ideas for solutions?
Else this plug-in is now useless to us.
Cheers
Hi,
I’m looking for a shortcode (for the link template or page template) to get the FIRST PAGE of a PDF rendered instead of a preview of the whole document [doc_preview] (which is not good for performance if you have a lot of downloads on one single page)
I don’t want to generate manually the FIRST PAGE of the document as image to use it as “featured Image”neither do I want to use Icons.
Any Solution?
Using the plugin Advanced Access Control, and its shortcode, I’ve set up a “My Downloads” page for each of our users.
Currently it sorts by the file name. But I’d like all of the newest files to show at the top. Is there a place where I can set the sort field?

Thanks!
After update today my templates are not working anymore. Need help. I tried verythin, but it shows allways the default template. Please help to solve this issue. Page Link: https://www.hzwei.info/Relaunch/shop-downloads/
Here three examles, the first two have the same result, like you can see on the page, the last one ist different but not wht i need and want.
I wand to show thubs and use the hover_card_3 version.
[wpdm_packages link_template="wolf_ueberarbeitetes_default_template" order_by="date" order="desc" paging="1" items_per_page="10" title="" desc="" cols=1 colsphone=1 colspad=1]
[wpdm_packages link_template="link-template-panel" order_by="download_count" order="desc" paging="0" items_per_page="10" cols=2 colsphone=1 colspad=1 title="Most Downloaded Packages" desc=""]
[wpdm-all-packages items_per_page="10" toolbar="1" order_by="create_date" order="desc"; jstable=1]
The Shortcode documentation is not very good on your page, you shoud show a list of all possible shortcodes or at least better examples and user should be able to copy them to use.
I tried some of your codes but tehy not warking either.
Here is the HTML and CSS Info:
<div class=”card hover_card__3″>
[thumb_200x300]
<div class=”card-body text-center”>
[icon]
<span class=”text-info text-small”>[category]</span>
<h3>[title]</h3>
[sales_price]
<p>
Erstellt am: [update_date]
</p>
————————————————
.w3eden .hover_card__3{
max-with: 300px;
margin-bottom: 30px;
border:0;
border-radius: 8px;
overflow: hidden;
box-shadow: 0 0 15px rgba(0,0,0,0.1);
}
.hover_card__3 a{
display: block;
}
.w3eden .hover_card__3 h3{
font-size: 16px;
font-weight: 600;
line-height: 1.4;
}
.w3eden .hover_card__3 .card-footer{
font-size: 12px;
border: 0;
color: #888;
}
.w3eden .hover_card__3 span i{
margin-right: 4px;
}
.w3eden .hover_card__3 .card-body{
padding: 0 20px;
z-index: 999;
position: relative;
}
.w3eden .hover_card__3 .card-body .intro{
display: block;
margin-top: -64px;
background: #fff;
padding: 0 80px;
padding-top: 0px;
border-radius: 50%;
height: 160px;
box-shadow: 0px -2px 1px rgba(0,0,0,0.1);
text-decoration: none;
transition: all ease-in-out 300ms;
padding-top: 48px;
margin-left: -80px;
margin-right: -80px;
}
.w3eden .hover_card__3 .card-body .intro *{
text-decoration: none;
}
.w3eden .hover_card__3 .card-body .intro p{
font-size: 13px;
margin-bottom:0;
color: rgba(0,0,0,0.7);
}
.w3eden .hover_card__3 a img{
transition: all ease-in-out 300ms;
}
.w3eden .hover_card__3:hover a img {
transform: scale(1.2);
transition: all ease-in-out 300ms;
}
.w3eden .hover_card__3:hover .intro{
transition: all ease-in-out 300ms;
margin-top: -70px;
height: 166px;
padding-top: 48px;
}
.w3eden .dl-btn{
display: inline-block;
font-size: 24px;
position: absolute;
left: calc(50% – 36px);
top: 0;
width: 72px;
height: 72px;
padding: 10px !important;
border: 4px solid #ffffff;
margin-top: -100px;
line-height: 64px;
background: var(–color-primary) linear-gradient(45deg, rgba(12,6,121,0.5) 0%, rgba(0,212,255,0.3) 100%);
border-radius: 500px;
padding: 4px;
color: #ffffff;
}
.w3eden .dl-btn img{
max-width: 100%;
}
Why are files suddenly no longer displayed in the dashboard? I’ve tried everything but no chance.
Urgent help please as these days it’s really annoying that one problem gets fixed and the next one pops up.
THANKS
Hi
The download template doesn’t appears on my post page.
I have this problem just now, with my last song.
If you go: https://tunes.audio/audio-archive/, you can reach all songs with button, but not the last one.
Other problem is, that if I on the downloads page to “Embed” click, the page will be darker and nothing happen. I can’t find the ID for the package.
I can send you a temp. Admin login pr PM, if you tell me how it works.
Cheers
Geza
Hi,
I´m using https://deployer.org/ to deploy my site to different stages (local/staging/production). I also use https://roots.io/bedrock/ file structure.
Local dev – Everything works great. It works with bedrock file structure, file browser root is “<something>/web/app/uploads/”.
Staging/Production – Attached files not working. File browser root default is “<something>/deploy/releases/2/web/app/uploads” where “uploads” is actually a symlink to “<something>/deploy/shared/web/app/uploads/”. This works for uploads in standard media library. I can upload files in media library first and then go to downloads/package and then “select from media library”. Then the files will be attached, “__wpdm_files” in db will have correct urls, and user can download the attached files. BUT, if I choose the “drop zone” or green “select files” button, the attached files will add up in the attached files meta box, BUT as soon as I press “update”, all attached files (but not the latest uploaded) will disappear from the meta box and will not be saved to db (“__wpdm_files” is almost empty, only one id).
Any ideas what could be wrong here?
Thanks,
/Per