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Search Results
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In reply to: Filetype Exceptions
Hello Vela Agency,
Hope you are well. You can allow different file types putting file extension like png, jpg, exe, pdf etc from
Downloads > Settings > Upload Settingsas I image attached. putting*allows all type of files.
Please kindly check and let me know if you have any queries.
Thank you and regards
In reply to: Subscribers and Mailerlite
We have not any Mailerlite add-on yet, you can check the available all add-ons here, https://www.wpdownloadmanager.com/downloads/add-ons/. For adding it, you may have to order a customized service. I hope you have understood. Please kindly check.
Thank you and regards
Hello
I have an issue with the template for the downloads page. I have a template set on the backend but it doesn’t use the one selected and also it shows a Reset Filter issue when I change the shortcode.
I set my custom template to only show the download title and link.
Is this the right shortcode to use?
[wpdm_all_packages login=0 thumb=1 items_per_page="200" categories="A211 May 2024" jstable=1 order_by="field_name" order="ASC" cols="title,file_count,download_count|categories|update_date|download_link"]
This is the broken template page:
https://www.actuarialsociety.org.za/student-zone/exams/past-exam-papers/a211-financial-mathematics/
In reply to: Web Accessibility Errors for Download Buttons
That add-on looks interesting for initial default settings for new or copied downloads, but I already have 700+ documents input so isn’t helpful in this case. This also still does not fix the WCAG accessibility issue (2.4.4 Link Purpose (In Context): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general. (Level A) ). Each download link/label needs to be contextual and different from the others around it. You would need to be able to apply the document title dynamically for this to be a manual solution. Why not just take this as a future suggestion to make your plugin web accessible by default?
Topic: Default Terms Checkbox Label
Is there a way to make it so all downloads use the same Terms Checkbox Label? I tried putting a shortcode in that field and it doesn’t render the shortcode. I just need it to be consistent between all downloads without changing hundreds of them.
In reply to: export list of all packages with categories
Hello Sitcom Software,
Hope you are well. And sorry for the inconvenience. Can please make
Allowed file types to uploadto*as I image attached fromDownloads > Settings
Please kindly check and let me know.
Thank you and kind regards
In reply to: Must Agree with Terms Lock Not Working
In reply to: Wpdm advanced custom field update don’t work
Hello Laura,
Hope you are well. Thanks for writing to us.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from
Downloads > Settings > License, and then please update the plugin from thewp-admin > pluginspanel.For saving settings again for the license key option from
Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboardPlugins > Add Newoption. I hope, thus it will resolve your issue. For theDownload > Settings > Updatesoption will may not work properly for some server settings. please check and let me know, if you have any queries.Thank you and regards
I just uploaded a new package and then tested the link in another browser. When I look at Stats > Download History, it shows 4 downloads, all having my username tied to them but only the first has my IP address. The other IPs are from Comcast, OVH SAS and Hostroyale Technologies Pvt LTD. Why would this be happening?
I’ve installed the plugin and setup captcha file lock for the files.
When a user hovers over the file link they get http://www.mysite.com/# and then when they click the link it opens up the request to complete captcha. This works as expected.After completing the captcaha I get the “download file” link. Hovering over that link I get an obfuscated link (https://www.mysite.com/download/eod/?wpdmdl=29683&_wpdmkey=673e21d43ba4a)
This is great.
However when I click the link it opens the PDF in a new tab and shows the actual file url (https://www.mysite.com/wp-content/downloads/2024/11/test.pdf)
This goes against all that the plugin is supposed to do (I can’t track file downloads, charge, or stop people from getting the actual file).
I’m assuming I set something up improperly, but what did I do wrong?
In reply to: Change URL of files so they can’t be bookmarked
Hello Josh Rudzek,
Hope you are well. Thanks for writing to us. You can change Package URL Base as I image attached from
Downloads > Settings
However changing URL base daily basis automatically may need to take custom upgrade order from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
Thank you and kind regards
In reply to: Download Page Not Working
Hi Nayeem, I’ve checked the downloads and it has been added to the website, the downloaded folder is called ‘WPDM-archive-page’ why is this name different from what it appears on your website?
Sorry for your all inconvenience. I have found the issue. It was the bootstrap that was disabled from
Downloads > Settings > User Interface. I have enabled now that the issue has been resolved. I have also added the below css inCustomizer > Additional CSS.w3eden .modal { z-index:99999; }Please kindly check.
Thank you and kind regards
In reply to: Bugs everywhere
hi,
I had checked these options in the Download Limit add-on:
Count unique downloads only
Allow repeated download of already downloaded filebut it is still counting the download in the same file. Is this a bug or is there anything else I can do?
Another question, upon reaching the download limit, can we just have a popup and not go into some sort of an error page that is currently happening right now? I can give you links in private so you can see my issue.
Thanks
In reply to: Shortcode or Template for individual files
Okay, for that go to Downloads > Templates > Import Template and from there you can easily import the template called:
Image Hoveror any template you may like. This is a screenshot for your assistance.Kindly check
In reply to: Activated plugin not visible in WordPress sidebar
In reply to: Favourites Shortcode
Hi – Another question on Favourites: I have been trying to use the [fav_icon] (or any of the other favourite template shortcodes in a link template, but the HTML structure of any page it displays gets broken.
Also, ideally, when listing a user’s favourite downloads, I don’t really want a tab. I want to display their selected favourites in various places around the site. Additionally, when I tried to use the suggested shortcode, I couldn’t activate the favourites tab when clicking on it.
And, finally, if a user isn’t logged in, they don’t get asked to create an account or log in when they click on the add to favourites icon. What is the expected behaviour?
Many thanks,
Marcus
In reply to: Apply Filter Not Working
Oh, one thing that we have noticed. The downloads page now only shows a few products but does search for all of them. Have you switched off the pagination?
In reply to: Login pages for different languages
In reply to: Login pages for different languages
In reply to: Packages not showing up
In reply to: Apply Filter Not Working
