Problem –
When I upload a file and publish it without adding a title manually, it doesn’t save. The file uploads, and the line is created in the database table. This didn’t used to happen – we used to be able to upload the file and publish without manually entering a title, and it would publish using the file name as the title.
Steps –
Select file with the green button
File uploads and shows above the upload section
Click Publish
Page refreshes and says “Post published. View post”
Try to view post, 404, and it doesn’t exist in the Files of the Downloads
WordPress version and WPDM versions are up to date. Everything works fine if a title is entered manually.
We are using Download Manager to mainly serve drivers to our customers.
The WPDM plugin, when on, leads to severe performance issues of the site, where pages that use the plugin’s shortcode can exceed 70 seconds of load time and affects load times of the rest of the site because it hogs server resources. There have been instances where the entire site has become inaccessible due to the server CPU load going beyond maximum and the only solution was to deactivate WPDM.
We have moved the site to a new server configuration once and then upgraded the server specifications to a level that way exceeds what a site like this should need (VPS, 8-core CPU, SSD storage).
The issues persist. Logs have shown that the MySQL process is what is burdening the CPU causing the slowdowns – where, again, deactivating WPDM is the only remedy.
While deactivating and re-activating WPDM solves the issue temporarily, the issue returns over time. We have taken to writing a script that automatically deactivates and re-activates WPDM.
It’s not unlike a memory leak in hardware drivers. Or as if there’s some cache filling up and not being flushed.
We use email lock only on the first download of the user’s session. We use default stats collection settings.
We have enabled and disabled various general settings such as Resumable Downloads and Output Buffering. We have turned off Zip Caching in the settings and do not offer files bundled in a Zipped package (in other words, we only allow downloads of single files, no packages).
Before choosing this plugin we had not noted complaints about speed or performance, as support pointed out in the “PDF viewer” thread, however, we are having issues similar to that person. Perhaps a change in your code during the first quarter of this year has created a new issue?
Anyway, we like WPDM otherwise and have the PRO package. However, if this can not be resolved we can not continue to use WPDM. Hopefully, you can fix this.
Hi there
I have a client website with a downloads section I am trying to get working from the old site (see login information in private reply below..) , which I want to transfer to the new site https://www.familyservicens.ca/downloads/ (does not require login)
I did an export and import using wordpress tools for this, it created the XML file, which I imported but the links do not work.
The XML file is so small, I don’t think it properly downloaded any of the files because when I check the master link, it produces an error… sorry file not found.
Can you please help me figure out how to get things working correctly. Happy to continue this chat via email.. contact@highlandmultimedia.com
When the system tells someone to click the login link to download, the link isn’t working? It works when yuou right click and open in new window though?
Here’s the page: https://staging.heskins.com/all-downloads/
I have the free version (3.2.66) of Download Manager running on Patheon server which in the past hasn’t has any issues. Recently it has been noticed that the files aren’t saving when creating new downloads through the green button upload issue.
When I run the site on my local hosting, it doesn’t replicate this issue.
On the Pantheon server, I can see:
– the file get uploaded successfully after selecting it from the local drive.
– the file name get added above the green box with the garbage bin link next to it.
– saving the new record, sends the file name successfully
– the new file is on the server in the uploads/download-manager-files directory correctly
– the new post is in the posts table
– the metadata table has all the new metadata fields added but I have noticed that the __wpdm_files
field doesn’t get the correct object saved and has the filename empty.
This file name being empty is obviously the problem but I’m at a loss was to why this is happening on the Patheon hosting all of a sudden.
Anyone have any ideas?
I want to create a layout with category and then subcategory layout
If user click on category, then user will see all the available products to download and also want to see the latest downloads inside bar please suggest me the plugins I need to use for kind of design
please have a look in this demo and please give suggestions
I want design like this
https://try.wpdownloadmanager.com/download/multi-file-package/
I’m using the following shortcode to display downloads from a particular category
[wpdm-all-packages categories="scoreresults" order_by="title" order="ASC" cols="title|package_size|download_link" colheads="File Name|File Size|Download"]
But for some reason the headers are not appearing. This was working before, but after updating to 3.2.92 this appears to have stopped working.
I have since updated to 3.2.94 – and i’m still getting the same issue.
The following is the html source for when the headers are displayed
<thead>
<tr>
<th style="" id="title" class=""></th>
<th style="" id="package_size" class="hidden-sm hidden-xs"></th>
<th style="" id="download_link" class="hidden-sm hidden-xs"></th>
</tr>
</thead>
Can you assist?
Thank you
I wanted to use the Flip Card Theme, but the downloads I added are not displayed at all. There is only a blank page once I save them.
Hi everyone,
I created a Python script to automate file uploads using the REST API (I generated the key in the plugin) with this fantastic plugin. Everything works perfectly except for one issue.
Despite the user having the necessary permissions, after automatically uploading the files, the downloads don’t work unless I manually enter each automatically uploaded download and click “update”. I have realized this happens because the master key is not generated.
Is there a way to resolve this without having to manually enter each download and click “update”?
Thanks in advance for your help!