Nayeem,
Thank you for the quick response!
I did watched the video and check all the documentation, but I still can’t fix.
Here is the problem I have:
When I first download Download Manager, I used the free version, didn’t do any configuration, then download the addon to transfer files from WP-Filebase, the file link template was set to Panel,then I go to Settings – Frontend access, set the file template to Call to action 3, and saved.
But this setting didn’t change the template on the front end, you can see only the file that I manually set to Call to Action 3 template display the right format from this page: https://www.linortek.com/downloads/documentations/
Hello, Shreek
I hope you are doing well and sorry for inconvenience.
To solve the issue,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Let me know if the problem persists.
Regards
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Hello Simo Peltonen,
Hope you are well. Thanks for writing to us.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,
For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please check and let me know, if you have any queries.
Thank you and regards
Hello,
I have updated the WPDM Archive Page Plugin to the latest version and it unexpectedly changed its behaviour.
Previously (Version 4.4.6), all downloads would be visible (from all subcategories) until the user clicked on a specific category, which then would filter the downloads down to the selected category. This is exactly what I am looking for.
Now (Version 4.5.1) when I open up the archive, there are no downloads visible until I select a specific category, which then displays the downloads from the selected category.
This is the shortcode I am using for the archive page (this one gave me the result I described under “previously”).
[wpdm_archive button_style="default" items_per_page="10" order_by="title" order="asc" include_children=1 login=1]
How can I achieve to go back to the previous filter behaviour? I did try changing a few things about the shortcode to see if I could get back to the previous behaviour, but unfortunately I wasn’t successful, so I need to ask for your help.
I can set up a test system or provide screenshots if needed.
Best regards and many thanks in advance,
Christoph
I’ve found the bug in the code and proposed a fix for it. See this thread:
All Downloads JS Table not working since last friday update
Please check the package and its package setting which link template you are using, then go to Downloads > Templates, check the Link Template which has been set to that package , edit the link template, you shall find available template tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/ , Please kindly check and let me know.
Thank you and regards
This reply has been marked as private.
Since the last friday update the jstable option for the all downloads shortcode doesn’t work anymore. This worked with version 6.5.5 but no longer in version 6.5.6. Can you fix that?
Yes, thank you! I have installed WPDM Extended Shortcodes and am using [wpdm_tree] to show a list of available downloads on my page for the visitors.
Ideally, I would want the visitors to see only a few of the categories in folders, but the most important feature is to make them appear in a logical order (for the visitor.)
Thanks!
Unfortunately I’m here again
It seemed to work but it didn’t
I then tried to change the recovery download buffering…
No result. The file is corrupted again.
I tried to reload it again and after many downloads the result was always CORRUPTED
I tried to upload the file to my host space, in file management so as to recall it with “select from server”
Nothing has changed. Always corrupt
I tried to see if the problem was coming from my host so I downloaded directly from my file manager
The file was perfect.
Evidently, after several attempts, it seems that the problem occurs when using the plugin
Maybe there is some setting set incorrectly? Please help me because I’m having a lot of problems with my work
Thank you
Hello Sitcom Software,
Hope you are well. Thanks for writing to us. You can use in this shortcode parameter async=1, thus I hope it will resolve your issue. For more details please check the shortcode doc., https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. please kindly check and let me know.
Thank you and regards
I do not see the “My Downloads” section in my user dashboard. How do I enable the “My Downloads” section for user dashboards?
Additionally, I would also like to know what the flaturl parameter in the User Dashboard short-code does and how I can use that parameter.
Hello,
I hope you are doing well and thanks for reaching out.
Unfortunately, the search with tags option is not available right now. You can query downloads from specific tags, for more information, kindly pay a visit here
Regards
It is any of the packages on this page: https://www.dales-eaves.co.uk/eaves-detailing/
Within WordPress, this applies to all downloads EXCEPT the following categories: certifications, literature.
Phil
I’m seeing strange behavior on my site since the latest update was installed. Some downloads are failing with “404 Errors”, but not all. Seems there may be an issue with the flat download URLs that are being generated that causes some file downloads to fail. If I disable the “Flat Download Link” option the issue is resolved. However, I would like this option enabled. Please advise, there is urgency with this issue.
For #1, For download showcase, you have use shortcode in your page or post, you can check this shortcode too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
For #2, For this requirement, you may need a custom code solution, you can knock here for that, https://www.wpdownloadmanager.com/download/custom-upgrade-service/
For #3, For this requirement, you may need also custom upgrade solution, you can knock here for that, https://www.wpdownloadmanager.com/download/custom-upgrade-service/
Please kindly check and let me know.
Thank you and regards
For #1 I have created a page named downloads and add all downloads short code on that page
and I have a question about this
can I make a page where my all download will be listed without manually adding the short code in the same design as I am sharing URL with you
Downloads
For #2 Yes It looks same,
you can check this in below link
Downloads
What I want is when I click on download button and downloading stated this popup should be closed automatically, for now I need to close this manually
for #3
Can we show some progress bar over the page when it is downloading
like when I upload a file there is a progress bar that shows the downloading percentage
We are experiencing a strange error with multiple files that were uploaded yesterday.
In total, 6 files were uploaded: 3 Software versions in German (package names starting with 2025, 2024, 2023) and 3 in English (also 2025, 2024, 2023). Each of these packages has an individual permalink that is correctly defined in the package settings. However, when one clicks on that link, the URLs for 2023 and 2024 are forwarded to version 2025 of the respective language.
When using the embed shortcode, the download button works correctly and the correct file begins downloading. However, when one clicks on the file name link next to it, the same error happens.
All of the older downloads are not affected by this error.
Download Manager Pro Version 6.5.5
Wordpress Version 6.5.5.
All downloads on our site based on short-codes have stopped working with recent Download Manager updates and are producing a 404-error message.
This is affecting all of our datasheets, user manuals downloads on our website: https://hsierra.com/support/library/
This had been working fine until the most recent Download Manager updates.
Hi, I activated from lock for and package and set the Gravity Form.
When I click the download button on the front end the spinner shows up and never goes to the form for the download.
If I disable the form lock the download work as normal. When I re-add the form lock and select the form and save. Then dgo tot he front end to attempt a download, It then goes back to just loading the spinner.
I have tried all kind of trouble shooting but nothing is working.
Example here: https://noraxon.sitebuilderhub.com/our-products/medilogic-insoles/
Click on Downloads next to the big arrow close to the bottom of the page, then attempt to download the PDF.
Please help.
Thanks
So, it is changing everywhere on the admin side, but on the frontend where I am trying to call that post type in my filters, it still auto-displays that post type name as “Downloads” instead of “Resources.” You can see in this screenshot: https://dbr2.flywheelsites.com/wp-content/uploads/2024/07/downloads-filter.png
I did the same method to turn the “Posts” post type to “News” and that worked, as you can see.
Hello Tahasin,
It is still not working correctly, please note not all thumbnails are wrong, and sometimes clearing the cache will fix some thumbnails, but then others are not correctly working again.
The first test I did the thumbnail was already incorrect. I tried on /wpdmpackages/ramada-hotels-suites-marina-del-sol-downloads/Images/Bedroom 2.jpg
I feel it has to do with that the images have same filenames, and that your plugin creates a cached version of the image in your own wpdm folder and once it has done it, it does not re-generate if a user goes from 1 download package to another and then the thumbnail image is incorrect. Any way we can disable to wpdm caching of the images?
EDIT: Did some more testing and does look like the issue is coming from the URL used for cached images: https://projects.idiliqdevelopments.com/wp-content/uploads/wpdm-cache/Bedroom%202-150×150.jpg
When clearing the cache from Privacy, and opening image “Bedroom 2.jpg” from “Package 1” it works fine, if I then go to “Package 2” to open “Bedroom 2.jpg” it is showing a thumbnail of “Package 1” and not “Package 2”.
I’m trying to update the “Downloads” custom post type so when I filter by post type using FacetWP, users will see “Resources” as the option instead of “Downloads.” I used the following code which has updated the name everywhere on the site, but am still seeing “Downloads” in my post type filter. Is there a way to change that?
function nc_ascend_change_download_labels()
{
$p_object = get_post_type_object( 'wpdmpro' );
if ( ! $p_object )
return FALSE;
// see get_post_type_labels()
$p_object->labels->name = 'Resources';
$p_object->labels->singular_name = 'Resource';
$p_object->labels->add_new = 'Add Resource';
$p_object->labels->add_new_item = 'Add New Resource';
$p_object->labels->all_items = 'All Resources';
$p_object->labels->edit_item = 'Edit Resource';
$p_object->labels->name_admin_bar = 'Resources';
$p_object->labels->menu_name = 'Resources';
$p_object->labels->new_item = 'New Resource';
$p_object->labels->not_found = 'No Resources Found';
$p_object->labels->not_found_in_trash = 'No Resources Found in Trash';
$p_object->labels->search_items = 'Search Resources';
$p_object->labels->view_item = 'View Resource';
return TRUE;
}
add_action( 'wp_loaded', 'nc_ascend_change_download_labels', 20 );
With call to action 4 link template and category slugs with this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, the appearance you can get like this, https://wpdmpro.w3eden.com/category-shortcode/. Please kindly check and let me know.
Thank you and regards
