If I go to “Downloads” -> “Settings” -> “General”, I find the “Upload Settings” section, and in there “Allowed file types to upload”. That setting is a list with comma separated extensions. So far it was “pdf,exe,txt,zip”, and all these file extensions were accepted.
Now I have to upload .msi files to the website, for the users, because my new installation package generator generates now msi instead of exe. However, adding simply “,msi” to the above setting does not do the trick!
Asking “Dr. Google”, I found some recommendations to allow also the MIME type, which does not always seem to be “application/x-msi”, but could also be “application/msword” – obviously a decision from the infinite wisdom of the masters of the universe in Redmond. But now the problem is that I cannot find a setting where I could enter such a thing at all.
Any helpful hint?
Hello,
There is a conflict with Download Manager Pro v6.7.8 and Tutor LMS Pro v3.7.1, notably the sign up page for new students. Each time someone tried to register, they would fill out the form and encounter the message at the top of the form : “Your email address is blocked!” Our web management company went through every single plugin and it only occurs when Download Manager is active. None is selected by default for WPDM login/register from Downloads > Settings > Frontend Access. The issue still happens. We’ve also checked the options from Downloads > Settings > General > Verification Settings but nothing has been adjusted. Again, all settings in Download Manager Pro are set to default.
Tutor LMS said, “What you’re experiencing is a plugin conflict between Tutor LMS and Download Manager Pro. Unfortunately, we do not provide support for conflicts caused by third-party plugins or themes. We recommend reaching out to Download Manager’s support team for clarification on compatibility or possible solutions.”
Please help resolve this.
The time has come where you need to build our site, new look, and new functionality on a new build. We are using a staging site and I need to export my data from the current production site and import it to the staging site but I dont think my license allows for it to be used on a staging site? Same base domain just has a sub domain attached to it. How can I prepare my staging site for a fresh launch and import my downloads for prepping for launch of new site?
Hi there, I have downloads manager pro and zapier. Is there a way to pull the download data if I enable email lock on a download? I need to export to a shared excel automatically vs clicking export all in the subscribers section. Can this be done with Calendar Pro?
Hi there, Purchased the PRO plugin specifically to achieve layout however it doesnt work?
https://try.wpdownloadmanager.com/gutenberg-table-builder/
See page:
https://www.aimpng.info/resources/
Display’s none of my downloads however indicates there are actually 3 items found – as can be seen here
https://www.aimpng.info/downloads/research/
Was hoping this would be plugin n play and not buggy
Hi,
On our website we restrict users to 50 downloads, a member has hit this limit which I can see from their user, however the inbuilt stats report does not seem to be correct as it only seems to show 10 downloads by this user.
I have the Full Access Pack and need the add-on that shows full download history (by user, file, date) — not the Advanced Sales Report, but the one previously called “Advanced Reports” for tracking member downloads. It’s not in my download area and doesn’t appear in search. Please advise how I can get it or what has replaced it.
Thanks.
Hello dear support team,
I am using WPML and WPDM together. Currently, I have the following situation:
We have created thousands of downloads in German with great effort. Now we want to make these available in English as well (and later also in French and Spanish), including an English description. Since these are mostly drawings and CAD files, the files themselves do not need to be translated. Additionally, we use the shortcode of the “file container” on the product pages.
However, when I translate these downloads (via automatic translation, duplication, etc.), the system unfortunately creates a new download container for e.g. “English.” Annoyingly, not only does the shortcode change (meaning we would have to edit all products), but the container also loses the link to the uploaded file and the icon.
This would mean we would have to manually revise all multilingual downloads over several days. Isn’t there a way to retain the same container with its shortcode and linked file, and only translate the description?
We truly hope you can help us. Thank you in advance!