Search Results for 'all+downloads'

Viewing 25 results - 1 through 25 (of 4,400 total)
  • Author
    Search Results

  • Cornelis Bockemühl
    Participant

    If I go to “Downloads” -> “Settings” -> “General”, I find the “Upload Settings” section, and in there “Allowed file types to upload”. That setting is a list with comma separated extensions. So far it was “pdf,exe,txt,zip”, and all these file extensions were accepted.

    Now I have to upload .msi files to the website, for the users, because my new installation package generator generates now msi instead of exe. However, adding simply “,msi” to the above setting does not do the trick!

    Asking “Dr. Google”, I found some recommendations to allow also the MIME type, which does not always seem to be “application/x-msi”, but could also be “application/msword” – obviously a decision from the infinite wisdom of the masters of the universe in Redmond. But now the problem is that I cannot find a setting where I could enter such a thing at all.

    Any helpful hint?

    #208027

    erik cai
    Participant
    This reply has been marked as private.
    #207973

    Tahasin
    Moderator

    Hello,

    I hope you are doing well and thanks for reaching out.

    Please follow these steps below for updating the Plugin for now,

    1 ) Deactivate and delete the old version. You won’t lose any data.
    2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
    3 ) Install the latest version and activate the license key.

    To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

    Let me know, if this works for you.

    Regards

    #207964

    Nayeem Riddhi
    Moderator

    Call to Action 4 is not the ID of the link-template , please visit Downloads > Templates > Link Templates for that. And for filter you can check other shortcode if those meet your requirement. Please kindly check.

    Thank you

    #207962

    Nayeem Riddhi
    Moderator

    For category filter you can use other shortcodes, https://www.wpdownloadmanager.com/doc/short-codes/,

    Also explore these shortcode, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

    For download tiles you can use Call to Action 4 link template from Downloads > Templates > Link Templates.

    Please kindly check

    #207934

    In reply to: download limit


    Masanobu Soma
    Participant

    On the following page, I would like to display about 20 keywords that have been searched the most so far, in order of search frequency.
    When a keyword is clicked, it should either perform a search for that keyword or insert it into the search field.

    Ideally, it would also be possible to specify a time range, such as “the past month.”
    (This should be based on the number of times the keyword was searched, not the number of downloads or views.)

    Page:

    テストイラストダウンロード3

    Separately, is it possible to track search keyword statistics, similar to the download history?
    Or is there a way to save the data and view statistics?

    #207924

    Nayeem Riddhi
    Moderator

    You have to use this shortcode,

    [wpdm_packages] – WP_Query in a shortcode for download manager packages

    And for display layout you can use Call to Action 4 link template from Downloads > Templates > Link Templates. Please kindly check.

    Thank you


    Gregory Nixon
    Participant

    Hello,

    There is a conflict with Download Manager Pro v6.7.8 and Tutor LMS Pro v3.7.1, notably the sign up page for new students. Each time someone tried to register, they would fill out the form and encounter the message at the top of the form : “Your email address is blocked!” Our web management company went through every single plugin and it only occurs when Download Manager is active. None is selected by default for WPDM login/register from Downloads > Settings > Frontend Access. The issue still happens. We’ve also checked the options from Downloads > Settings > General > Verification Settings but nothing has been adjusted. Again, all settings in Download Manager Pro are set to default.

    Tutor LMS said, “What you’re experiencing is a plugin conflict between Tutor LMS and Download Manager Pro. Unfortunately, we do not provide support for conflicts caused by third-party plugins or themes. We recommend reaching out to Download Manager’s support team for clarification on compatibility or possible solutions.”

    Please help resolve this.

    #207912

    Tony Bouk
    Participant

    The time has come where you need to build our site, new look, and new functionality on a new build. We are using a staging site and I need to export my data from the current production site and import it to the staging site but I dont think my license allows for it to be used on a staging site? Same base domain just has a sub domain attached to it. How can I prepare my staging site for a fresh launch and import my downloads for prepping for launch of new site?

    #207868

    Thanks thats not what I mean, I’m looking to using zapier to pull the download fields like name, email to a shared excel file to share will my team automatically as soon as someone downloads a package.

    #207846

    Hi there, I have downloads manager pro and zapier. Is there a way to pull the download data if I enable email lock on a download? I need to export to a shared excel automatically vs clicking export all in the subscribers section. Can this be done with Calendar Pro?

    #207832

    Pixel Fish
    Participant

    Ok but I need the CATEGORY filter and the Elementor Add On All Downloads Table doesnt have this feature correct?

    Elementor Addons


    Pixel Fish
    Participant

    Hi there, Purchased the PRO plugin specifically to achieve layout however it doesnt work?
    https://try.wpdownloadmanager.com/gutenberg-table-builder/

    See page:
    https://www.aimpng.info/resources/

    Display’s none of my downloads however indicates there are actually 3 items found – as can be seen here
    https://www.aimpng.info/downloads/research/

    Was hoping this would be plugin n play and not buggy

    #207773

    In reply to: responsive datatable


    Tahasin
    Moderator

    You can find the full details here


    Anna Nguyen
    Participant

    Hi,

    Thanks for the reply.

    I understand your point regarding VPNs or other client-side tools possibly affecting IP or browser data. However, this is not the issue we’re reporting.

    The issue is that:
    • The user adelineMoreau has clearly hit the 50-download limit (wpdm_dd_user_dlc = 50)
    • But the ahm_download_stats table only contains 10 entries for this user (uid = 182)
    • The Download History screen in the admin only shows those same 10 entries
    • All downloads were done while logged in and should have been recorded

    This is not a case of stats not counting correctly — the plugin is counting downloads but not recording the full download history, which creates a mismatch between:
    • What the plugin enforces (download limit)
    • What the plugin shows in reports (partial data)

    This affects multiple users across the site — not just one case.

    Could you please escalate this to your development team or confirm:
    1. Is there a known bug in how many downloads are logged in ahm_download_stats?
    2. Under what conditions might a download increment the count but not be recorded in the log?


    Anna Nguyen
    Participant

    Hi,

    As it is happening with multiple different users, I’m not really sure how I can check this, but why would the counting stats be correct but the actual downloads not be recorded?

    Thanks

    #207689

    Tobias Hlatky
    Participant

    Hello Tahasin,

    Thanks for the clarification.

    I will reach out to the WPML support team to check if they have a possible solution. However, since I suspect there may not be a suitable option from their side, I wanted to ask:

    Is there perhaps a plugin or extension that is compatible with WP Download Manager, and can work alongside WPML, focusing only on translating the textual content (e.g. title, description, excerpt) of the download – without creating new package IDs or breaking the file and icon associations?

    Could you kindly recommend any solution or plugin that is known to work well specifically with WPDM in multilingual environments?

    This would really help us avoid extensive manual work across thousands of downloads.

    Thanks again for your support!

    Best regards,
    Tobias


    Anna Nguyen
    Participant
    This reply has been marked as private.
    #207685

    Tobias Hlatky
    Participant

    Hello Tahasin,

    Thanks for your reply – let me clarify the issue in more detail.

    We have created thousands of downloads in German using WP Download Manager (WPDM). On our product pages, we embed these using shortcodes like:

    bash
    Kopieren
    Bearbeiten
    [wpdm_package id="78571"]
    Now we want to make these downloads available in English, French, Spanish, etc. – but only the description should be translated. The file itself stays the same, since it’s usually a CAD file or technical document.

    When we translate a download using WPML (by duplication or automatic translation), the following happens:

    🔴 The core problems:
    A new download post is created, with a new package ID
    → This breaks our shortcodes on the product pages.

    The new post does not retain the file, icon, or other settings
    → We would have to reconfigure each translated download manually.

    ✅ What we want:
    We want to reuse the same download post / container (with the original ID, file, and icon) across languages – and only translate the text fields (title, description, etc.).

    📌 Example:
    The plugin currently generates two separate IDs for the same file:

    German download:
    138798_CAD.stp → [wpdm_package id='78571']

    English download:
    138798_CAD.stp → [wpdm_package id='78731']

    This creates two independent posts, which means we lose the file reference in the translated version. That’s exactly what we want to avoid.

    Can you please let us know if there is a way to:

    Keep one single download package per file

    Translate only the texts, not the technical settings or file links

    Retain the same shortcode across all languages

    Thank you very much for your support!

    Best regards,
    Tobias


    Anna Nguyen
    Participant
    This reply has been marked as private.
    #207644

    In reply to: Preview only option


    Nayeem Riddhi
    Moderator

    Please kindly check the option settings from Downloads > Edit your package > Package Settings > Lock Options > Enable Password Lock also the settings from Downloads > Settings > General > Access Settings > When user is not allowed to download > Hide Everything option. Please kindly check and let me know.

    Thank you and regards


    Anna Nguyen
    Participant
    This reply has been marked as private.

    Anna Nguyen
    Participant

    Hi,

    On our website we restrict users to 50 downloads, a member has hit this limit which I can see from their user, however the inbuilt stats report does not seem to be correct as it only seems to show 10 downloads by this user.

    I have the Full Access Pack and need the add-on that shows full download history (by user, file, date) — not the Advanced Sales Report, but the one previously called “Advanced Reports” for tracking member downloads. It’s not in my download area and doesn’t appear in search. Please advise how I can get it or what has replaced it.

    Thanks.

    #207625

    Tobias Hlatky
    Participant

    Hello dear support team,

    I am using WPML and WPDM together. Currently, I have the following situation:

    We have created thousands of downloads in German with great effort. Now we want to make these available in English as well (and later also in French and Spanish), including an English description. Since these are mostly drawings and CAD files, the files themselves do not need to be translated. Additionally, we use the shortcode of the “file container” on the product pages.

    However, when I translate these downloads (via automatic translation, duplication, etc.), the system unfortunately creates a new download container for e.g. “English.” Annoyingly, not only does the shortcode change (meaning we would have to edit all products), but the container also loses the link to the uploaded file and the icon.

    This would mean we would have to manually revise all multilingual downloads over several days. Isn’t there a way to retain the same container with its shortcode and linked file, and only translate the description?

    We truly hope you can help us. Thank you in advance!

    #207624

    gemma newman
    Participant
    This reply has been marked as private.
Viewing 25 results - 1 through 25 (of 4,400 total)