Search Results for 'Add Url'

Hello @mperia,
Sorry for the inconvenience.
On which email address you have sent the email?
Please, provide us with your temporary wp-admin login details and site URL here in a private reply for checking the issue.
With Regards

Hello @tectic,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you

Hello @chesayscheryl,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, there is no HTTP ERROR 500 error showing on the above-mentioned page.
If I am wrong then will please you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hi @yumaworks,
Sorry for the inconvenience.
According to the latest update of WPDM PRO, you also need to update the other WPDM related add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank You

Hello @hudi-webcart,
You just need to follow this:

1. Copy page-templates directory from /plugins/download-manager/src/package/views directory to your active theme directory.
2. Make a new directory as download-manager on your active theme directory.
3. Now remove all files from {active-theme}/download-mamager/page-templates except the template files you need to update.
4. Update template file(s) in {active-theme}/download-manager/page-templates directory as per your need. As you need to add open in a new tab you have to add this <a href="[download_url]" target="_blank">[link_label]</a>

Let me know please if you still find any issues.

Thanks

Hello @fscedfu,
Hope you are well.
In our inspection, we found that you are using an older version of the WPDM Pro.
We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download the WPDM Pro from here.
I hope it will work fine then. If it doesn’t work, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello @leadoptimize,
Hope you are well. And sorry for the inconvenience.
The update section sometimes fails due to auth error or server file permission issue
However, We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello @markstr8,
Hope you are doing great.
Please try after disabling this option first. Also, make sure that you are using the latest version of WPDM and WordPress PDF Viewer add-on 2.1.0.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello
Hope you are well.
Since your using the latest version of the add-on. So, please use the updated shortcode from the add-on page.

Archivio test

I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi @indigohosted,
Make sure you are using the valid/updated shortcode from the below link.

WPDM Directory Add-on

I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello @rafaelviana,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists because in our test Elementor is working fine.
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hello @patrickvreeswijk,
Sorry for the inconvenience.
I don’t found any email yet. Have you emailed into this humayon@w3eden.com email?
Still the images are not visible like this. Please use this tool and then share the image link here?
Or even you can record me reproducing your issue using a tool like this?
Also, don’t forget to share the related page/file/package URL with us where the issue exists?
And make sure that your all other WPDM related add-ons are up to date as well which can be downloaded from here.
It helps me to quickly figure out the issue and squash it immediately.

Hello,
Sorry for the inconvenience.
Please make sure that you are using the latest version of the WPDM Directory Add-on which is right now 4.2.1.
If still, the problem exists, then provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi @noomia,
When you add files by following this and visit the package for the first time then it should calculate the size automatically.
If it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, make sure that you are using the latest version of the WPDM Pro which is 6.0.6now.
Thank you

Hello @xavierl,

Hope you are well. Can you please share the related URL? are you trying to list the child categories on the download categories page? and if you are talking about the tree feature, can you please check this add-on, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/, please let me know then

Thank you and regards

Hello @wjboyz,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi,
Thank you for the credentials. Also, you forgot to share your site/admin login URL too.
Allow Access works based on user role not on an email.
However, We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
Thank you

Hello,
Sorry for the inconvenience.
We are going to release the Directory Add-On update ASAP. Please update it sometime later which will fix the above-mentioned issue.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
With Regards

Hello @sclarkefleetmaxx,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello @thehawkman,

Hope you are well.

For #1, please check option from Insert URL option as I attached image,

For #2, For creating an account and setting pages, can you please check these options as I image attached,

and you can also check, Admin Menu Downloads Settings Frontend for restricting role-based upload, please also check the doc here,

[wpdm_frontend] – Front-end Uploader UI / Author Dashboard

For #3, if you are trying to give role-based commission to the site users of their sales amount, From premium package add-on, and you can check the payout settings here,

Payout Settings

For #4, And for You are not allowed issue, can you please check the Allow Access option from the frontend uploader

I hope these may help you, please let me know if you have other queries

Thank you and regards