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yulia

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Oct 12, 2022 at 12:47 pm in reply to: Licence renewal without prior notice #179219

yulia
Member

Yes, I emailed you right after I was charged without prior notice of licence renewal. And it still took few days and bunch of posts on this forum to cancel my subscription. Though your terms and conditions say otherwise. Anyway, all these seems like a waste of my time and doesn’t seem like a constructive conversation.
I will request a chargeback from my card issuer.

Oct 11, 2022 at 11:27 am in reply to: Licence renewal without prior notice #179137

yulia
Member

Is this a joke?
Your terms and conditions say “If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.”
Which I DID 3 DAYS AGO!!! Do you want the copy of the email? Do you want a screenshot of your own terms and conditions?

Once again, cancel my subscription, revoke my licence and issue a refund, otherwise I will claim a chargeback. Doubt it will be very difficult since your whole auto-renew system and absence of “cancel a subscription” button looks like a scam.

Oct 11, 2022 at 10:42 am in reply to: Licence renewal without prior notice #179135

yulia
Member

It’s been 3 days since I first wrote you about the issue. I sent you a screenshot where you can clearly see that you do not provide ANYWHERE in the profile area how to cancel automatic renewals, which is illegal. Cancel my subscription, revoke my license and issue a refund asap. Order WPDM6160902B5E5DB.

Oct 9, 2022 at 12:01 pm in reply to: Licence renewal without prior notice #179049

yulia
Member
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Oct 9, 2021 at 9:00 am in reply to: Plugin could not be activated #163017

yulia
Member
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