steve worland

Thanks for your help all fixed now – the server just required a restart 😉 after updating.

Hi does your plugin write out any logs, which we can use to debug the error ?

Thanks

Hi we already have the imagick part installed, but unfortunately it’s still not working ?

Hi do you also need to install a particular Imagick Library ?

Hi Shahriar.

I have checked and we have Imagick installed:

Version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 http://www.imagemagick.org
Copyright: © 1999-2017 ImageMagick Studio LLC
License: http://www.imagemagick.org/script/license.php
Features: Cipher DPC Modules OpenMP
Delegates (built-in): bzlib djvu fftw fontconfig freetype jbig jng jpeg lcms lqr ltdl lzma openexr pangocairo png tiff wmf x xml zlib

Do we require a different version, or could something else be causing the issue ?

Thanks