Ben London

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Viewing 13 posts - 1 through 13 (of 13 total)

Ben London
Participant

Awesome! I can confirm that with version 6.7.7 of Download Manager Pro all is working as expected again. Thank you


Ben London
Participant

Hello. I have uploaded the s3 add on Version 3.3.1.

I can confirm that the previously reported PHP error has been resolved.

However, the issue with spaces within bucket or filenames still remains.

We are unable to attach files with spaces within bucket or filenames. Please can you get this final issue fixed for us 🙂


Ben London
Participant

Can you confirm when the update will be released please?


Ben London
Participant

I can confirm that if I create a new bucket, folder structure within the bucket and file, all without spaces in the filename that they attach correctly to a package (Thanks Midhead – really appreciated).

If I attempt to attach a file with either spaces in the filename or folder structure, or bucket name, the files do not attach to buckets.


Ben London
Participant
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Ben London
Participant

We didn’t previously have any issues with the plugin or conflicts prior to upgrading your plugin. The site is now live, so disabling plugins and switching themes is not going to happen. We may need to replicate to dev and then re-test. However prior to doing that, please can you provide us with an older version of the plugin (prior to 3.3.0) as this was working without issue


Ben London
Participant

I have re-activated your account. Please let me know if you need anything else.


Ben London
Participant

Sorry, I spoke too soon. Whilst I can now browse s3 folders and attach files. As soon as I click save, the s3 file that I attached in the package disappears. If you need access again do let me know but this is pretty urgent to get fixed now. Please help!


Ben London
Participant

Perfect! Thank you for your help. it is working again 🙂


Ben London
Participant
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in reply to: Allowed file types are blocked for upload #205620

Ben London
Participant

We have the same issue. despite marking .ai (adobe illustrator files) as allowed, we are getting the error “Upload blocked. The file type is invalid—the file extension does not match the actual content type.”


Ben London
Participant
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Ben London
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Viewing 13 posts - 1 through 13 (of 13 total)