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Lydia Williams

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Viewing 17 posts - 1 through 17 (of 17 total)
Jul 8, 2020 at 11:04 am in reply to: Need Latest Form Lock #132453

Lydia Williams
Participant

How do I DELETE the old ones? I know how to install. Please refer to my screenshot.

Thanks!

Jul 7, 2020 at 7:53 pm in reply to: Form Lock not working #132416

Lydia Williams
Participant

Where do I delete them? They are not showing up on my plugins tab on my WP dashboard or on my cpanel.

Jul 7, 2020 at 5:21 pm in reply to: Form Lock not working #132396

Lydia Williams
Participant
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Jul 7, 2020 at 4:48 pm in reply to: Form Lock not working #132388

Lydia Williams
Participant
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Jul 7, 2020 at 4:24 pm in reply to: Form Lock not working #132383

Lydia Williams
Participant

Are you talking about deleting the old version of the Form Lock add-on or the base Download Manager plugin? I already deactivated and deleted the old version of the Download Manager plugin.

Jul 7, 2020 at 2:50 pm in reply to: Need Latest Form Lock #132355

Lydia Williams
Participant

What is the status on this issue? I do not see WP Form Lock in my list of plugins or on my cpanel so I don’t know how to delete it. My Downloads Manager dashboard on the backend of my site is displaying two installments of the plugin but no prompt to delete.

Jun 3, 2020 at 5:52 pm in reply to: change download button color #129728

Lydia Williams
Participant
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Jun 2, 2020 at 7:19 pm in reply to: My email address is being blocket #129645

Lydia Williams
Participant

Thank you! I was able to download the plugin and upload to my site. Now, my existing packages are working fine but I am getting an error on the front end of my site when I try to add a new package. The error is in a red box where the download button should be and it says “You are not allowed to download”

Jun 2, 2020 at 4:48 pm in reply to: My email address is being blocket #129639

Lydia Williams
Participant

I first tried to update my version of Download Manager pro from the WP dashboard but got an error. When I go to that page you linked to in your response above and click on the download button to re-download the Download Manager Pro, I get a message that says “Your email address has been blocked”. I very urgently need to re-install the latest version of the pro plugin. Could you please help with that?

Jun 1, 2020 at 10:56 pm in reply to: My email address is being blocket #129593

Lydia Williams
Participant

Hi there,

I am wondering if my support ticket got overlooked as I can see other tickets submitted after mine are being answered. Thanks for your help!

Lydia

Oct 26, 2019 at 2:22 pm in reply to: Form Lock – link does not execute a download #113922

Lydia Williams
Participant
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Oct 26, 2019 at 11:58 am in reply to: Form Lock – link does not execute a download #113907

Lydia Williams
Participant

Still waiting for a response, thank you!

Oct 24, 2019 at 10:16 am in reply to: Form Lock – link does not execute a download #113875

Lydia Williams
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Oct 12, 2019 at 3:08 pm in reply to: How to change colours (colors) on template buttons #113476

Lydia Williams
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Oct 11, 2019 at 5:46 pm in reply to: Constant Contact not synching #113444

Lydia Williams
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Oct 10, 2019 at 8:24 pm in reply to: Constant Contact not synching #113404

Lydia Williams
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Oct 10, 2019 at 3:10 pm in reply to: Constant Contact not synching #113384

Lydia Williams
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Viewing 17 posts - 1 through 17 (of 17 total)