Werner Pretorius

Hi Tanvir

I have requested it before and it has been indicated that my subscription will NOT be auto renewed. If I look at My profile, I still see it being ACTIVE.
Order ID# WPDM63CA4D526B026
$59.00
Support & Update Access: Active Jan 20, 2023 8:18 am Auto Renew: 1st cycle

Hi Tanvir. I assume English is not your first language as you struggle to understand the problem I’ve tried to explain from the beginning. It is of no use for me and you to go through the same argument over and over. I’ll try one last time in order for you to correct the faulty plugin.

If I exclude a category from the Query – in this case Category 3 – the category should no longer be visible / seen / available to select in the dropdown. If you leave the category visible in the dropdown, users believe the category to be empty. This will lead to confusion. An excluded category should be just that – not featuring at all – not only in the search results, but also not in the table header dropdown.

Hope this finally clarifies

I’ve created another test site with 3 categories and one file per category. If I use the include categories and only stipulate #1 and #2 category, the plugin shows only the files in #1 and #2 – BUT if you now select the download [All categories] you still get to see category #3 as well as the file in this category. SURELY this is not how this should work. IF you exclude #3, it does not show the file, but still show the category in the drop down. I believe this is poor and that this should be sorted as your current marketing is misleading.

The “fact” that you have a setting for Gutenberg Blocks does not make it Work – The Query function does not work – Period. Please check all my previous comments – I’ve tried it with a clean install on a new wordpress site as well as my existing site – the PLUGIN does not work with the Query function. You can add Include only or exclude these – and everything still shows. Total Misleading Advertising – the Plugin does not work and the support is equally bad – a lot of please send admin access and then nobody actually does something.

Hi Nayeem

Any progress on this?

HI Tanvir

Have read before submitting the ticket – the [Import Selected Files] only submit one file at a time. Have pressed the button 360+ times to upload all our PDF’s – so the button only submit one at a time.

Not very user friendly.