Fredrick Scott

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Viewing 8 posts - 1 through 8 (of 8 total)
Mar 11, 2022 at 6:37 pm
#169669
Participant
Fredrick Scott
OP

Nayeem,

Thank you for fixing the first issue with the font size, that is 100% better. As to the second, I did change the loader.svg and loader-x.svg image and it didn’t change anything on the font end. Please advise, thank you so much!

Mar 11, 2022 at 2:39 pm
#169659
Participant
Fredrick Scott
OP
This reply has been marked as private.
Mar 6, 2022 at 4:03 pm
#169289
Participant
Fredrick Scott
OP

Tanvir,

Thank you so much for diagnosing the problem and getting back to me so rapidly, I really appreciate that.

Mar 6, 2022 at 3:08 pm
#169280
Participant
Fredrick Scott
OP

Tanvir,

It has been over 24hrs since I provided you access to our site and a screen recording of the issue we are facing with your plugin and no action has been taken to rectify the matter yet. I have paid for both the WPDM Pro Plugin and the Mailchimp add on plugin. Neither of these plugins are useful to me if I cannot get the plugin to function properly and make use of the email lock function on the pro WPDM plugin. Kindly look into the issue and repair it ASAP as I cannot accomplish what I seek to until such time as this is fixed and it is holding up website development progress. I have worked with many plugin developers and this is by far the slowest response time and issue resolution I have received to date. Please do better and fix the issue, thank you.

Mar 5, 2022 at 1:28 pm
#169240
Participant
Fredrick Scott
OP

Tanvir,

I am looking at my site and notice that the issues that I have identified in the plugin still remain, please advise, thank you!

Mar 5, 2022 at 4:17 am
#169211
Participant
Fredrick Scott
OP
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Mar 5, 2022 at 4:15 am
#169210
Participant
Fredrick Scott
OP
This reply has been marked as private.
Mar 4, 2022 at 11:58 pm
#169204
Participant
Fredrick Scott
OP

FYI I used the shortcode [wpdm_frontend] hoping that I could work around the problem that way and that didn’t work as while I can now access the lock options menu, there are lines of code in the fortend UI and so I cannot do much with it.

Viewing 8 posts - 1 through 8 (of 8 total)