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USMAN AHMAD

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Viewing 25 posts - 26 through 50 (of 58 total)
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Mar 16, 2021 at 5:32 pm in reply to: Downloads are no longer working. #148672

USMAN AHMAD
Participant

Hi Chris, we reverted back to 5.0.8 version. I am hoping they will be providing a soultion on the latest version.

Mar 16, 2021 at 5:32 pm in reply to: Downloads Not Working #148671

USMAN AHMAD
Participant

Hi,

I don’t understand if its working with older version 5.0.8 than why it is conflicting with another plugin using latest version?

Please suggest a more suitable solution.

Thank you.

Mar 16, 2021 at 2:31 pm in reply to: Downloads Not Working #148649

USMAN AHMAD
Participant

Hi,

We have checked on the default WordPress theme as well. The href tag of the download link is set to “#” and the data-downloadurl property is set to the actual URL as shown in the code below. 

<td class="__dt_col_2 __dt_col __dt_col_download_link">
   <a class="wpdm-download-link download-on-click btn btn-primary " rel="nofollow" href="#" data- 
   downloadurl="https://www.secp.gov.pk/document/moa-for-e-commerce-compaies/?wpdmdl=37508&refresh=6050526bbf9c61615876715">Download</a>
</td>

Please look in to this urgently.

Mar 16, 2021 at 12:22 pm in reply to: Downloads Not Working #148635

USMAN AHMAD
Participant

We can not provide the login details due to security policies. I have explained the problem and pasted the html code which is rendered as well.

I can answer if you have any further questions as well.

We had to downgrade the Download manager version to fix the issue.

Please provide a working solution with the latest version at your earliest.

Thank you.

Mar 16, 2021 at 10:06 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #148620

USMAN AHMAD
Participant

We have to revert back to the older version of the plugin to fix the download issue. Kindly provide a solution to fix this in the latest version of the plugin.

Mar 16, 2021 at 10:06 am in reply to: Downloads are no longer working. #148619

USMAN AHMAD
Participant

We have to revert back to the older version of the plugin to fix the download issue. Kindly provide a solution to fix this in the latest version of the plugin.

Mar 16, 2021 at 10:06 am in reply to: Downloads Not Working #148618

USMAN AHMAD
Participant

We have to revert back to the older version of the plugin to fix the download issue. Kindly provide a solution to fix this in the latest version of the plugin.

Mar 16, 2021 at 9:42 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #148617

USMAN AHMAD
Participant

Hi,

Any update on this, please. Our users are not able to download anything.

Regards.

Mar 16, 2021 at 7:20 am in reply to: Downloads are no longer working. #148609

USMAN AHMAD
Participant

Hi,

We are having the same issue with our site. Download links are not working.

Mar 16, 2021 at 6:54 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #148605

USMAN AHMAD
Participant
This reply has been marked as private.
Mar 12, 2021 at 6:23 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #148363

USMAN AHMAD
Participant
This reply has been marked as private.
Mar 10, 2021 at 11:05 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #148221

USMAN AHMAD
Participant
This reply has been marked as private.
Mar 9, 2021 at 6:20 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #148124

USMAN AHMAD
Participant

Hi,

Any update on this please?

Thank you.

Mar 5, 2021 at 10:41 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #147916

USMAN AHMAD
Participant

Hi,

Unfortunately this is a deal breaker for us. Please provide us with a workaround so that we are able to preview the attachment before publishing the package as this is very critical in our publishing process.

Hoping for a swift response and resolution.

Thank you.

Best Regards.

Mar 2, 2021 at 5:59 am in reply to: Single Domain License #147694

USMAN AHMAD
Participant

The sub domain is staging test site where we test updates before pushing them to production. Download manager should support a test site within same domain range with the single pro license. Which is the case with most of the top WordPress plugins. This is ridiculous that we have to buy an extra license if we want to test your plugin update before pushing it to production since your update usually breaks stuff.

Mar 2, 2021 at 4:51 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #147692

USMAN AHMAD
Participant

Hi,

Is there any update regarding this? We need a workaround.

Thank you.

Best Regards

Feb 24, 2021 at 7:40 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #147332

USMAN AHMAD
Participant

Is there any way around this? We need to be able to preview the files before publishing. This is very urgent please.

Thank you.

Feb 22, 2021 at 4:57 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #147153

USMAN AHMAD
Participant

No, the issue is with the Download package. As I have explained in detail earlier, we are unable to preview the download file from backend in when it is in draft state.

Is there a way to preview the download file in draft mode?

Thank you.

Feb 22, 2021 at 4:32 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #147150

USMAN AHMAD
Participant

Hi,

Still waiting for an update on this please. This is a high priority issue on our website.

Best Regards.

Feb 19, 2021 at 4:48 am in reply to: Download Manager Package File is not accessible (viewable) when previewing. #146950

USMAN AHMAD
Participant

Dear Team,

No, we are talking about the download manager package which is created by the user at back end. I will explain again, we go in to the system and create a new download manager item (post), attach the file and save as draft. Now before proceeding on to publish the document we want to review it through the WordPress preview option. When we open the preview option it opens the package details in preview mode but when we click on download button to review the document it throws error “Package is not available!”

We are not able to provide/ Share admin details.

Please look into this issue on urgent basis.

Thank you.

Best Regards

Dec 4, 2020 at 12:29 pm in reply to: Download Rendering Speed is very slow #142171

USMAN AHMAD
Participant

Hi,

The short code provided by you wont work for us as we require the Package Title, Date and download link. We are using the following shortcode.

[wpdm-all-packages items_per_page="20" categories="notification" jstable=0 order_by="field_name" order="DESC" cols="title|publish_date|download_link" colheads="Title|Date|Download::155px"]

Looking forward to hearing back from you soon.

Best Regards.

Dec 1, 2020 at 5:40 am in reply to: Download Rendering Speed is very slow #141937

USMAN AHMAD
Participant

Hi Nayeem,

We are having this issue on the following link.

https://www.secp.gov.pk/laws/notifications/

Looking forward to hearing back from you.

Nov 30, 2020 at 4:35 am in reply to: Download Rendering Speed is very slow #141834

USMAN AHMAD
Participant

Hi,

We are still waiting for a feasible solution on this? A quick response is highly appreciated.

Best Regards.

Nov 27, 2020 at 6:12 am in reply to: Download Rendering Speed is very slow #141687

USMAN AHMAD
Participant

Hi,

We have already performed the suggested steps. As mentioned in the original request page rendering speed is very slow when we try to load about 900 documents in the table with JS table option set to true.

Our production system is at stake so a feasible and working solution is highly appreciated.

Thank you.

Aug 13, 2020 at 4:30 am in reply to: Unable to Assign category to Download #134312

USMAN AHMAD
Participant

Any update on this please?

Thank you.

Viewing 25 posts - 26 through 50 (of 58 total)
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