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Ulli

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Dec 13, 2013 at 6:02 pm in reply to: Several questions after purchase #10426

Ulli
Member

Taken from your Terms & Conditions:
Support is offered via a support license key. Purchasing a support license key gives you access to our support forums and documentation. Purchasing a developer support license gives you access to our Priority Support Ticket system.

Do I have a support license key by purchasing Download Manager Pro?
Or can / must I get it somewhere else? If yes, where?

Ulrich Trutter

Dec 13, 2013 at 5:11 pm in reply to: Several questions after purchase #10425

Ulli
Member

Hi,
again another day is over and NO reply.
This is not the way to treat paying customers!!!!!
I also sent my questions to your support -> no answer at all.
Very, very disappointing.
Ulrich Trutter

Dec 12, 2013 at 8:36 am in reply to: Several questions after purchase #10405

Ulli
Member

Hi,
is there any chance to get an anwer?
A few days ago I sent the same request by email.
Neither here in the forum nor via email I got an answer.
As I saw other requests were answered.

Please help.

Ulrich Trutter

Viewing 3 posts - 1 through 3 (of 3 total)