WordPress Download Manager

Mar 23, 2016 at 2:46 pm in reply to: Package shows 0KB, doesn't download #43113

Member

Thanks, but I installed a different plugin yesterday—which works fine—and am moving on. I simply don’t have time to wait an entire day between responses. It ends up being strung out over weeks, and I can’t wait that long for a resolution.

Mar 22, 2016 at 5:49 pm in reply to: Package shows 0KB, doesn't download #43053

TSSystems

Member

I’m sorry, but this support ticket has been going on nearly 2 weeks and I simply don’t have time to continue going back and forth. I’m going to have to switch to an alternative plugin. To say the least I’m disappointed, considering we paid for the Pro version of your plugin. It shouldn’t take this long to resolve a ticket.

Mar 21, 2016 at 1:29 pm in reply to: Package shows 0KB, doesn't download #42977

TSSystems

Member

It is set to 755, problem still persists.

Mar 18, 2016 at 3:42 pm in reply to: Package shows 0KB, doesn't download #42859

TSSystems

Member

Files would not upload to that directory after selecting it from “Attach Dir” (/uploads/download-manager-files/), so I placed the files in that directory via FTP. There is now a file size (890.46 KB) indicated, HOWEVER, when I attempt to open the zip file it converts to .cpgz rather than open it.

Mar 17, 2016 at 1:16 pm in reply to: Package shows 0KB, doesn't download #42796

TSSystems

Member

I did. I created a completely new package, re-uploading files. Still no luck.

Mar 16, 2016 at 9:49 pm in reply to: Package shows 0KB, doesn't download #42746

TSSystems

Member

Updated plugin to latest version. Still has same problem.

Mar 16, 2016 at 9:08 pm in reply to: Package shows 0KB, doesn't download #42736

TSSystems

Member

Says I have v4.1.6 and doesn’t indicate that there is a plugin update available… How would I update?