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Trisha Miller

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Viewing 14 posts - 1 through 14 (of 14 total)
Apr 9, 2024 at 8:06 pm in reply to: Set Default Templates for all downloads #194679

Trisha Miller
Participant

Hello again Nayeem,

I just wanted to update you that this solution does not work. ๐Ÿ™

I did as you suggested and disabled ALL templates except for my new custom Page and Link templates, but newly created packages still require to scroll all the way down and actually select the only available template (mine) for each Link and Page defaults, the plugin does not automatically consider them to be the “default” even though they are the only templates enabled.

I would strongly encourage you to consider adding some basic “defaults” settings with next update to the Pro version of this plugin. I do understand why you’d want to sell that functionality in a separate add-on, but that should really only be needed by those who use your free plugin, for a Premium/paid version the ability to specify template defaults is something that should be a standard feature.

Mar 29, 2024 at 6:49 pm in reply to: Set Default Templates for all downloads #194403

Trisha Miller
Participant

Thank you Nayeem, I deeply appreciate your taking time to explain that, I am a Pro user but apparently didn’t realize I could simply “turn off” all the other templates that I don’t need, that truly is a good solution to my problem, so thank you for pointing this out.

Mar 28, 2024 at 4:22 pm in reply to: Set Default Templates for all downloads #194375

Trisha Miller
Participant

Wow that’s disappointing. I paid for a premium plugin, and now you want me to pay even more for something as simple as setting some defaults? I could understand if I needed extra functionality, but setting defaults is a very basic expectation for a premium plugin.

Sorry but I’m not willing to pay more. If I can’t find a way around this on my own with some code, I’ll simply switch to a different plugin. VERY *not* happy here.

Nov 8, 2023 at 5:28 pm in reply to: Feature Request – support Post Tags #191189

Trisha Miller
Participant

Thank you so much Shahjada for the suggestion, I did not know I could use wp-config.php for that! I’ll use that instead of hacking the plugin. Much appreciated!!

Oct 18, 2023 at 4:55 pm in reply to: Pro user here, I need a link to download current version #190741

Trisha Miller
Participant

Hi Humayon,

Thank you very much! I tried replying to your email but it didn’t go thru, but your instructions were very helpful and I now have the current version.

HUGS!
Trisha

May 18, 2023 at 3:44 pm in reply to: Is it possible to download all the documentation for offline viewing? #186897

Trisha Miller
Participant

Thank you Nayeem, I do appreciate the quick reply and I understand….I hope that perhaps it’s something your team will consider for the future.

๐Ÿ™‚

May 18, 2023 at 3:29 pm in reply to: Changing link URL for better SEO #186896

Trisha Miller
Participant

Hello Tanvir,

Thank you so much for the quick response, I think your first solution (masking the link) is the best, thank you for reminding me of that Setting.

The second solution will actually prevent search engines from indexing the *Page* that the download lives on, which is the opposite of what we want – we DO want the Pages indexed, we just don’t want the direct assets indexed.

So just to be clear (in case anyone else finds this) here is an example:

PAGE: https://mydomain.com/resources/mycooldownloadpage <– this we DO want indexed

Asset: https://mydomain.com/?wpdmdl=123456 <– this we do NOT want indexed

So I’m off to mask my links and will be sure to flush my permalinks too! Thank you again!!

Apr 20, 2023 at 5:55 pm in reply to: Custom URL #186126

Trisha Miller
Participant

@Shahjada, I’ve already customized the link and page templates to create new defaults, and while it’s great that I can clone and then edit templates (yay!), I can’t find a way to specify the new templates to be used as my new “defaults” nor to bulk-edit my assets to specify the new defaults, it looks like I’ll have to manually edit my hundreds of downloads to do that…..sigh…

BUT on THIS issue of the base URL, I see that in the plugin’s main file there are lines that setup the slug variable, in download-manager.php on line 289 there is this: 

 $tslug = get_option('__wpdm_purl_base', 'download');
        if(!strpos("_$tslug", "%"))
            $slug = sanitize_title($tslug);
        else
            $slug = $tslug;

and then a few lines further down, line 304, is the rewrite argument for the CPT that uses that variable.

I tried commenting those out but then the plugin inserted “wpdmpro” into the URL and did NOT use my category. ๐Ÿ™

I’ve already had to hack this file to add support for post_tags, which is critical for us, we can’t do without the Post Tags applied to each asset, so as long as I’m hacking it, can you tell me if you think this part of the code is causing the problem?

Apr 19, 2023 at 8:36 pm in reply to: Custom URL #186106

Trisha Miller
Participant
This reply has been marked as private.
Apr 19, 2023 at 8:23 pm in reply to: Custom URL #186105

Trisha Miller
Participant

Thank you @shahjada I truly appreciate your ongoing help, but this is not working.

While my (non downloads) Pages are working (no more 404s) none of the downloads are actually accessible, I get a 404 on those when I try to “view” them from the Downloads overview page in the back end, and the front-facing page where I have the shortcode to display the list by category shows nothing, just the (added by WPDM) search and filter bar, no listing below even though I’m certain I have the categories set for each download and the short code entered correctly (it was working fine before, no changes to the shortcode and the category ID has not changed).

In order to get the category name in the URL, but not the word “download”, I used both snippets of code you’ve provided – the one way above that sets up the variable %wpdmcategory% and the code just above to filter out ‘download’ when parsing.

All downloads show the correct URL structure in the back end (mysite.com/wpdmcategoryname/assetname) but can’t be accessed on the front end.

And honestly I’ll tell you that this should not be a “paid” customization. I was told in the forum for the free version that by upgrading to the Pro version I’d be able to control the URL base, this is not what I call “controlling the URL base”.

I’m fortunate to also be a developer, I’ve been working with WP since pre-version 1, and have developed many themes and a few custom plugins myself…….I cannot imagine the frustration of someone trying to do this without my background, I’m extremely frustrated by this and deeply unhappy…..

To be honest, I don’t even understand why your plugin works so hard to NOT let a user control the URL…..

I’m going to keep messing with this for one more day, after that if I can’t get it working I will request a refund and just go back to Download Monitor.

Apr 18, 2023 at 4:28 pm in reply to: Custom URL #186056

Trisha Miller
Participant

Hello Shahjada,

Once again, thank you so much for a very quick reply and solution, I can confirm that following your last instruction did get everything back working fine.

However, sadly it does not do what we need, and what the OP needs, which is to be able to remove the /download/ (or /downloads/) from the URL.

Perhaps it might help if I explain our situation better…..

We have had (for many, many years) a page titled “Downloads” (in our URL, it was http://www.oursite.com/downloads) on that page we initially just listed links to certain pages (posts, actually), each that had a blurb and something to download…it might be a user guide, or a map, or whatever, and the URL was “www.oursite.com/maps/thismap.pdf” or “www.oursite.com/user-guides/myguide.pdf”. Each individual page was optimized for that asset, and our main “Downloads” page was just a listing of links to those pages by category.

Then a few years ago my boss said “we need to track how many people download those” so we switched to using a plugin, Download Monitor, which worked great, although it was a huge amount of work to move all our assets into it and swap out the links, but it worked.

Then recently my boss said “we need to let visitors VIEW the download first, or print it, before they decide if they want to download it”. Great. Download Monitor won’t do that, so I searched for weeks and tested many other plugins, before settling on yours – it’s truly a great plugin – BUT we discovered after installing it and migrating all our downloads from Download Monitor into yours, that it added the /downloads/ into the URL and our main Downloads page no longer worked.

So from the WP forum for the free version I was directed to the Pro version and told the Pro version would allow me to set the URL base myself.

I need to be able to keep ONLY the category name in the URL – that is how our downloads have been indexed for years and I really don’t want to do redirects. I like that your plugin uses custom category so it could import the categories from Download Monitor also (that process was super-simple and very smooth). ๐Ÿ™‚

BUT we’ve also always used post_tags to associate assets with content – so if I have a post about a product, and I have a user guide for that product, they get associated to the same page by tagging them both with the same post_tag.

Since your plugin does not support using post_tags (you’ve removed that support on line 315 of the current version 6.3.3) which I had to change that line from “false” to “true” and comment out line 369 (so that the custom tags are not registered), and I keep good notes so that if/when I update to the next version I can make those changes again (I would encourage you to consider adding that as a choice to the Settings, to enable or disable support for Post Tags and maybe even other users might like support for Post Categories).

I deeply appreciate your ongoing help to figure out this URL base thing, I’ve already spent weeks on this project and my boss is pressuring me to get our assets back online and available because it was a significant source of our traffic and it’s dropping every day I don’t have my downloads back.

Apr 17, 2023 at 11:05 pm in reply to: Custom URL #186024

Trisha Miller
Participant

WELL I SPOKE TOO SOON!

While the solution offered worked in the BACK END, where I could see that the base URL to my downloadable items (packages) did indeed change to include only the category name, which is good…..

NOW NONE of my Pages are accessible on the front end – ALL content other than my home page goes to the 404 error page!

EDITED TO ADD: After deactivating the plugin WPDM pro, now all pages get redirected to my home page, not good.

I’ve reversed everything and flushed the cache (permalinks) several times and nothing is fixing it. I’m attempting to restore from my backup last night but this is truly disastrous. ๐Ÿ™

Apr 17, 2023 at 9:57 pm in reply to: Custom URL #186023

Trisha Miller
Participant

Thank you SO much Shahjada, I can confirm that your solution works for me!

So sorry MC RL for hijacking your thread, I hope you are able to make this work for you also.

I would also like to give the support team here a huge KUDOS, it’s truly impressive to get a solution so quickly.

Apr 17, 2023 at 8:57 pm in reply to: Custom URL #186021

Trisha Miller
Participant

I have the same exact problem, I upgraded to Pro to control the Base URL but it won’t allow me to specify to use the Category name in the URL, just the actual word “category” which does us NO good at all!

I’m pretty unhappy at the moment……..I hope the developers will respond soon with a solution, this seems like a very elemental request that actually SHOULD be in the free version, but to not get it right in a Pro (and not a cheap one at that) version???

Viewing 14 posts - 1 through 14 (of 14 total)