Tiffany Richards

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Viewing 24 posts - 1 through 24 (of 24 total)
in reply to: not able to upload PDF to a new package #193463

Tiffany Richards
Participant

Situation is corrected, thank you!

in reply to: not able to upload PDF to a new package #193448

Tiffany Richards
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in reply to: not able to upload PDF to a new package #193409

Tiffany Richards
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Tiffany Richards
Participant

ok, another update as I troubleshoot this. I went back to my plugin and resaved the license key again and this time it was successful. SO I ASSUME it is now licensed for the new URL of where I moved my site. I hope so. The plugin is now updated.
I’ll thank myself for the help!


Tiffany Richards
Participant

So on my order I found where the License key is and I clicked “remove” on the url. I was thinking it would certainly give me the option to add a new URL. But it didn’t. Now I can’t find anywhere to enter my new URL.
PLEASE HELP.


Tiffany Richards
Participant

I tried to search help to find how to change the license key URL, but found nothing even close to that topic.


Tiffany Richards
Participant

It may be b/c I moved my site the url is different now. I need to find how to update that.


Tiffany Richards
Participant

I have done this and it’s still giving the same error.

in reply to: Where did the Author field go? #149432

Tiffany Richards
Participant

Thank you so much for adding a place to find the embed code. That was helpful for that issue. Now back to the Author issue. I’m talking about the Author field INSIDE the package. Referring to who wrote the PDF that I’m uploading. There used to be 2 fields in this general area that I could fill out: https://www.screencast.com/t/EpNkbgctsjY9
1) Document Author
2) Document Date
I’m trying to get those fields back to the “new package” page.
Hope that helps.
Tiff

in reply to: Where did the Author field go? #149427

Tiffany Richards
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in reply to: Where did my PDF shortcode go? #149424

Tiffany Richards
Participant

There is no column for this. It used to be automatic.


Tiffany Richards
Participant

No, I haven’t made the changes yet. I just wanted to know if I ran a plugin that goes through my whole site and changes/updates all urls to the new domain, if you knew of any issues I should look for.

in reply to: PDF preview broken after update: warning msg #129266

Tiffany Richards
Participant

My PHP is now upgraded to 7.1

in reply to: PDF preview broken after update: warning msg #129264

Tiffany Richards
Participant

Thank you, I’ll reply here when I’ve completed that.

in reply to: PDF preview broken after update: warning msg #129251

Tiffany Richards
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Tiffany Richards
Participant

Thank you , yes, that is what I’m asking how to do…….

change the link behaviour through editing templates.

Thank you!


Tiffany Richards
Participant

But when I insert [download_link] it only opens now b/c I changed that master setting that you said in Step 1 above. So how do I override that for a new button to download the file? I want to have both an ‘open’ button and a ‘download’ button next to each other! Thank you!

in reply to: Keep document title but remove page_link? #121994

Tiffany Richards
Participant

Nevermind on this. I figured it out right after I posted this.


Tiffany Richards
Participant

Thank you! I got that figured out now! In my settings, I changed the default mode of download to Open, as you instructed above. And that is good for what I want in the Link template.
However, on the page template, I would like to provide BOTH, an open button and a download button. Except now, my buttons only open! How can I make a “download” button from scratch and put that into my page template?


Tiffany Richards
Participant

Are you saying that the [doc_preview] can’t be inserted to a blog post?
Also, how do I tell it which PDF doc I want it to show?
Thanks.


Tiffany Richards
Participant

Thank you! How do I insert the doc_preview into my blog post? Thanks!


Tiffany Richards
Participant

I did create a new template, but the preview still only shows my homepage in the preview box. Right now, the only way I can see a template is to insert the shortcode into my post and publish it to see it live.


Tiffany Richards
Participant

Yes, that preview button is what I am clicking on to view button template. However, inside the little pop up window it shows my home page and not template preview.
2020-03-11_1228


Tiffany Richards
Participant

I did finally figure out how to get those add-ons added by going to my account page.
I still need help on a beginners guide to getting started. I should do a separate post on that topic.

Viewing 24 posts - 1 through 24 (of 24 total)