Tobias Hlatky

Hello Tahasin,

this is really a big problem for us. When will this update be released? Sometime this week?

Hello again Tahasin, sry did not saw your response while answering. How can I send you the File in private?

What’s strange is that when I download the sample file and open it in Excel, I can see a description field — but not when I export our downloads.

Hi Tahasin,

I did exactly that before creating the ticket, because I was hoping it had been added in an update.
But I don’t see any description in the exported CSV at all? I just tested it again — no description.

Hello Tahasin,

Thanks for the clarification.

I will reach out to the WPML support team to check if they have a possible solution. However, since I suspect there may not be a suitable option from their side, I wanted to ask:

Is there perhaps a plugin or extension that is compatible with WP Download Manager, and can work alongside WPML, focusing only on translating the textual content (e.g. title, description, excerpt) of the download – without creating new package IDs or breaking the file and icon associations?

Could you kindly recommend any solution or plugin that is known to work well specifically with WPDM in multilingual environments?

This would really help us avoid extensive manual work across thousands of downloads.

Thanks again for your support!

Best regards,
Tobias

Hello Tahasin,

Thanks for your reply – let me clarify the issue in more detail.

We have created thousands of downloads in German using WP Download Manager (WPDM). On our product pages, we embed these using shortcodes like:

bash
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[wpdm_package id="78571"]
Now we want to make these downloads available in English, French, Spanish, etc. – but only the description should be translated. The file itself stays the same, since it’s usually a CAD file or technical document.

When we translate a download using WPML (by duplication or automatic translation), the following happens:

🔴 The core problems:
A new download post is created, with a new package ID
→ This breaks our shortcodes on the product pages.

The new post does not retain the file, icon, or other settings
→ We would have to reconfigure each translated download manually.

✅ What we want:
We want to reuse the same download post / container (with the original ID, file, and icon) across languages – and only translate the text fields (title, description, etc.).

📌 Example:
The plugin currently generates two separate IDs for the same file:

German download:
138798_CAD.stp → [wpdm_package id='78571']

English download:
138798_CAD.stp → [wpdm_package id='78731']

This creates two independent posts, which means we lose the file reference in the translated version. That’s exactly what we want to avoid.

Can you please let us know if there is a way to:

Keep one single download package per file

Translate only the texts, not the technical settings or file links

Retain the same shortcode across all languages

Thank you very much for your support!

Best regards,
Tobias