Tobias Hlatky

Tahasin, I’m really at a loss — I simply don’t understand what I’m doing wrong.
Whenever I change only the description via WP All Export or Any Import, it always creates a new product, deletes the one I actually want to update, and then also removes the category and the tags…

And with WPDM, I’m also getting the same error you saw in the video.

Could you maybe record a detailed video showing exactly how you export and import, so I can see what I’m doing incorrectly?
Alternatively, could we perhaps have a short meeting so you can see what I’m doing wrong?
I truly don’t understand it.

Hi Thahasin, but isn’t that exactly what is not working? When I import only ID + Description? Than it kind of loses all Categorys / Tags, like we discussed before? Or what am I missig here?

Good morning Tahasin,

yes, I was aware that there are no tags in that import. Just as dozens of other pieces of information like the description etc. were also intentionally not exported by me and also intentionally not imported, because I only wanted to change the icons. I only exported the ID, name and category so that I can be sure which icon belongs to which product later.

So it was actually my intention to import only a part of the data. Or does that not work with the plugin? And would that even work with your plugin at all? I was basing this on WooCommerce, where this is possible.

Hello Tahasin, now I’m actually a bit confused. Because that is exactly the crux of the matter. If everything worked with the standard scope of WPDM, then I wouldn’t need All Export / Any Import at all. Or do you just want to make sure that the error isn’t caused somewhere else?
Wait a moment, I’ll try it now.

Do you had the time to watch my video?

Hi Tahasin, I will check them asap and get back to you

These were the items I exported and imported:

ID
Title
_wpml_import_language_code
_wpml_import_source_language_code
_wpml_import_translation_group
Categories
__wpdm_icon

Hello Tahasin, first of all, thank you very much for your support. Things are really on fire here right now, and my boss is putting enormous pressure on me. I honestly feel like I’m about to have a heart attack.

So, this is what I did:

I tried importing everything only partially — meaning I exported just the ID, the category, and the icon link. Then I adjusted the category and added a different icon link. When I imported it again, it removed all categories and all tags. The rest seemed to be fine, I think, but it still didn’t update the icons.

And I simply don’t understand what I did wrong. Export works perfectly, but the import doesn’t.