Tony Gerardot

I attempted disabling my active theme and using a stock WordPress theme. This issue still persists. Where do you suggest looking for conflicts if we have already disabled plugins and attempted using a default theme to check?

Deleting and creating new would create a new ID for that category, wouldn’t it? So all previously set pages that filter based on category will need to be changed?

Thanks Nayeem for the response.
I went and set Maintenance mode for my site. I then deactivated one by one each plugin, then refreshed a download that I was editing. After deactivating each plugin, I checked to see if clicking the ‘photography’ category would also add other categories. I also switched the theme to a default 2025 theme. Even after deactivating plugins other than wpdm and setting a default theme, the issue persists.

Will this workaround/fix be integrated into the normal packages block in a future update?

Just following up to see if you were able to take a look at this

Hey Nayeem, since I opened this issue you haven’t logged in with the support login, but you’ve said everything looks fine. Please look at the “edit page” of the dashboard for the page in question.

I have adjusted it to match the category that needs shown, and to only show downloads with a specific tag. There are still downloads that are shown that do not have the correct tag.

Also, clicking on a download page to see more information displays a page without any information as if things were not migrated properly in the update.

At this time you can, yes. We have a backup made of the plugins we can revert to if need be.

It appears as though the blocks integration broke with the upgrade? Meaning that we need to go through each category page and update those categories to display?

Also, we used to be able to pick a category and pick tags to show and ONLY those downloads with those categories and tags. That ability is now gone. How do we choose to show only downloads from one category and not ones with multiple?

Edit:
For example: If we have two downloads that have the following categories
– Download 1 – “Photography, Top View”
– Download 2 – “Photography, Lifestyle”

We used to be able to make a category page where we specified to show only downloads that matched “Photography” and “Top View”, but excluded any other match. The page would should Download 1. Now, if we make a category page that has those filters for category, it shows both Download 1 and Download 2 because the category “Photography” matches on both. How can we filter these category pages properly?

• This reply was modified 3 years, 9 months ago by Tony Gerardot. Reason: More detailed information

Nayeem, just wanted to follow up here as I haven’t heard anything back. The proposed plugin you provided causes an error on our dashboard. We will need further assistance