Jaclyn

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Viewing 25 posts - 1 through 25 (of 30 total)
in reply to: Upload Not Working on Front End #118956

Jaclyn
Member

Thank you for your assistance, its working perfectly now. I apologize for getting you to look into it when it was a css issue.

in reply to: Upload Not Working on Front End #118894

Jaclyn
Member

There is no option to delete attachments on the front-end. How would I get that setup?

in reply to: Upload Not Working on Front End #118793

Jaclyn
Member

Thanks that is working. Is there a setting to only allow 1 document attached and/or to delete attachments on the front end? If I go and edit a package it adds an additional document to it so when you click on it its a zip file rather than opening a pdf. All documents on this website will be pdfs.

in reply to: Upload Not Working on Front End #118408

Jaclyn
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in reply to: Search When Listing Your Downloads #118407

Jaclyn
Member

I haven’t heard back on this will they email me directly?

in reply to: Upload Not Working on Front End #117649

Jaclyn
Member

I’m trying to add login information as a private message but I don’t believe its working.

in reply to: Search When Listing Your Downloads #117642

Jaclyn
Member

This search returns the result of 0 even though that is the name of an author of a document.
Screenshot of Search

in reply to: Publish Date Picker on Front End #114827

Jaclyn
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in reply to: Front-End Fields After Upgrade #110821

Jaclyn
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Hi I have an issue with the changes made. The original customization restricted access to 2 categories (Historical Papers & Journal Reprints) so they were only available to users with the role: Historical Editors on the front end. After the update all the categories show for all users.

The issue I was trying to get corrected that was if you were editing a download the category section would reset and have no categories selected, since this was corrected the category restrictions based on user role no longer work.

The second change with the date picker is working perfectly thanks.

I’ve added the original file: wpdm-add-new-file-front-old.php to the folder in FTP so you can review it.

Thank you for your assistance.

in reply to: Front-End Fields After Upgrade #110141

Jaclyn
Member

Thank you for your assistance.

#1 is working since the change.
#2 yes please add the date to the front-end editing or let me know what code to add to the wpdm-add-new-file-front.php file in my theme to get the date added.

in reply to: Front-End Fields After Upgrade #109688

Jaclyn
Member

My previous version was 4.9.3. When I had the custom work completed I asked if it would work even after upgrades. I was looking forward to version 4.9.7 as I needed to be able to adjust the date of the downloads on the front end.

in reply to: Front-End Fields After Upgrade #109687

Jaclyn
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in reply to: Editing Download Packages on Front-End #96687

Jaclyn
Member

Thanks re-copying the code for the category in wpdm-add-new-file-front.php worked. I look forward to the update that doesn’t allow users on front-end to access the edit screen for other packages.

in reply to: Editing Download Packages on Front-End #96530

Jaclyn
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in reply to: Issues Disabling Templates #96357

Jaclyn
Member

I’ve tried disabling all plugins except Download Manager and WPDM Page Template to test and issue persists. When I disable a template under the status column it turns to a red x. But when I refresh the page its no longer disabled.

I’ve tried uninstalling WPDM and re-installing it and the issue persists. Please advise. I have a full backup of the website so you can test.

in reply to: Issues Disabling Templates #96282

Jaclyn
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in reply to: Issues Disabling Templates #96281

Jaclyn
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This was originally discussed on this ticket but another user took over and confused matters: https://www.wpdownloadmanager.com/support/topic/disable-templates/

in reply to: Frontend Upload Field Publish Date #96217

Jaclyn
Member

Thanks, do you have an approximate of when the next update will be available?

in reply to: Disable Templates #96216

Jaclyn
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in reply to: Disable Templates #96215

Jaclyn
Member

@shafayet please try disabling other plugins and reinstalling wpdm pro on my site wbabin.com. I have a backup.

in reply to: Frontend Upload Field Publish Date #96136

Jaclyn
Member

Is Publish Date an option on the frontend now? If so how do I go about implementing it? Thanks.

in reply to: Disable Templates #96126

Jaclyn
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in reply to: WPDM Default Values on Frontend #67611

Jaclyn
Member

Hi Shahriar is the support on the frontend uploader coming in an update soon? We last spoke about it in May and you mentioned it was coming soon.

in reply to: Advanced Search Not Working #65857

Jaclyn
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in reply to: Advanced Search Not Working #65850

Jaclyn
Member

Please try again. There was some issue with the password but I’ve reset it.

Viewing 25 posts - 1 through 25 (of 30 total)