Sven Weiß

Thank you, that fixed the issue 🙂

No, we are using the following wpm plugins

– WPDM – Archive V2.8.6
– WPDM – Default Values V1.5.1
– WPDM – Extended Short-codes V2.7.2
– WPDM – Tinymce Button V2.5.0
– WPDM Page Template V1.0

and
– Download Manager V 4.6.2
– WordPress V4.7.3

Hi Shaon

Sorry, that is not possible, because the server is not reachable in the internet.