substance151

This is the page I’ve been going to. I just replied via email because this is the only way I can show you what I’m seeing with attachments. But trying to describe it, I do have the license column, but under that, I don’t see the “key” icon, but a “—”

Still not working in chrome! This is detrimental to our website and our business as a lot of our LeadGen comes from those downloads.

Also, we had issues in Edge previously. Has that been fixed?

There is code showing and the button is not functional in Chrome and Edge.

Works as expected in Firefox and Safari.

Thank you for the quick reply!

I am experiencing the same issue with the plugin code appearing wrapped around a non-functional Download button. If the user refreshes the page, the code works. Perhaps an auto-refresh on form submit would be a possible fix?

Here is a screenshot of the code that shows after a successful form submittal:
https://drive.google.com/file/d/1yZnhQIiNWsOoXb6e-dHaDoUU-3gsXdNs/view?usp=sharing

Below is the code in question which appears several times in the wpdm-form-lock.php file.

<hr style=’margin: 0 0 10px 0’/><i class=’fa fa-downlaod’></i> ” . $link_label . “”

Notice there is also a typo in your code ‘fa-downlaod’ that you will want to correct.

Chiming in to say I have the same issue – 1.7.5 is the version in my purchase downloads. My account is active. Updating Download Manager or attempting to update Form Lock completely removes the Form Lock plugin from the site! I was able to update Download Manager, but then had to reinstall Form Lock. Perhaps you should remove the update notification for 1.7.6 since it is not actually available and is causing the plugin to be deleted? This has been going on for at least two months.

Or if there is some way I could disable tags and categories for packages? I don’t plan to use that particular feature. Thanks!

I have not attempted it yet, but gleaned that it was a way to add additional fields to the standard Email Lock form after much time spent on this forum trying to address a myriad of issues and bugs. My purchase did not come with Custom Fields and I am not sure I care to invest anymore money after purchasing two Add Ons, neither of which meet my needs or expectations.

Here’s the thread where I saw this as a possible solution: http://www.wpdownloadmanager.com/support/topic/email-before-download-2/

If you search the forum for advanced custom fields you will find a ton of bugs and complaints for that add on as well – including that the additional fields cannot be *required, which is definitely needed for my build.

Sorry I couldn’t be of more help – I am well versed in WordPress development and have still had an uphill battle!

Here’s a temporary fix for you:

.w3eden .wpcf7-not-valid-tip a.btn-success { display:none }
.w3eden .wpcf7-not-valid-tip hr { display:none }

Obviously an update is needed for this bug.

I’ll chime in to express my frustration that FormLock is barely functional. It does not collect information in the database, it does not email packages, and it does not update contact lists for your preferred email delivery service. Yes it will open a download button but you get no stats!

@Webmaster – If the goal is to collect more information from the individual who is downloading (ie Business name, job title) I think you would need to expand the Email Lock options by purchasing yet another Add On – Custom Fields to get the result you desire. Drop Form Lock entirely.

Yes it does work that way nicely, but the client wants to be sure that the download button is not overlooked and really desires the redirect. Is it not possible? Thanks.

Sorry I phrased that awkwardly – how will I know when you, the Download Manager team, have released the FormLock and iContact plugins with the requested updates?

Much appreciated! How do you notify users when a product has been updated?