Janet Sowell

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Janet Sowell
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I am having trouble with the Guest Download feature.

When the customer finishes her purchase on PayPal Pro, a login screen appears with no provision to go to guest download. If the customer selects to register, an error message appears saying “User registration is disabled”.

If the customer hits the link on the order confirmation email, it does offer guest download if they use their email address and order number. I tried to have the PayPal Pro bring the customer back to a page explaining this procedure, and the customer is still brought back to the login / registration page.

Help!

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