Shaogat Alam

Forum Replies Created

Viewing 25 posts - 26 through 50 (of 95 total)
in reply to: Pay as you want doesn’t shoh the currency #178267

Shaogat Alam
Moderator

Layout size is not related to WPDM, you can extend it with custom css code.

in reply to: Wrong “Next Billing Cycle” #178230

Shaogat Alam
Moderator

Sorry for the inconvenience. 
I have tested it and it is working properly on my side. 
If possible, please share admin credentials in a private reply to check the issue.

in reply to: Pay as you want doesn’t shoh the currency #178181

Shaogat Alam
Moderator

Include the wpdmpp_currency_sign() function within the wpdmpp_min_price_note filter-hook. 

<div class="min-price-note">
<?php echo apply_filters("wpdmpp_min_price_note", sprintf(__('Minimum Price: %s %s', 'wpdm-premium-packages'),  wpdmpp_currency_sign(), wpdmpp_product_price($product_id)), $product_id); ?>
</div>

And copy it to yourtheme/download-manager/add-to-cart/pay-as-you-want-form.php.

template file need to edit :- wp-content/plugins/wpdm-premium-packages/templates/add-to-cart/pay-as-you-want-form.php

in reply to: MP3 file not Recognized #178086

Shaogat Alam
Moderator

Sorry for the inconvenience and thanks for reaching out. I have forwarded this issue to our dev-team.

in reply to: Shortcode to list category like homepage demo #178060

Shaogat Alam
Moderator

You can achieve it with the “Category Cards” block, “Category Cards” is available with Gutenberg Blocks by WordPress Download Manager and Its free!

  • This reply was modified 2 years, 7 months ago by Shaogat Alam.
in reply to: Download Notice Front End #177925

Shaogat Alam
Moderator

Sorry for the inconvenience.
Can you please share the related URLs? If possible, please give your temporary admin credentials in a private reply to check the issue.


Shaogat Alam
Moderator

This option is available with Form Lock add-on.


Shaogat Alam
Moderator

you can set it from Basic settings page :
Image 9-12-2022 at 10.04 PM

  • This reply was modified 2 years, 7 months ago by Shaogat Alam.
in reply to: Advanced custom fields not showing #177800

Shaogat Alam
Moderator

Glad to hear that issue has been resolved.

However,If you found our support helpful, could you leave your valuable review
here
Your rating keeps us inspired ❤️
Best Regards

  • This reply was modified 2 years, 7 months ago by Shaogat Alam.

Shaogat Alam
Moderator

In the “Download notification” settings, you selected the SMS option but did not fill in the “Twilio SMS” settings. 
It was causing the issue. 
I have de-selected the SMS option and it is now working properly.

in reply to: Optimize Wp-DM for page loading #177752

Shaogat Alam
Moderator

If possible, please share admin credentials in a private reply to check the issue.

in reply to: Advanced custom fields not showing #177749

Shaogat Alam
Moderator
This reply has been marked as private.
in reply to: Hide package information from users without access #177723

Shaogat Alam
Moderator

Sorry, “package description” is not included with Keys.
You can use the core WordPress function “get_the_content” to fetch the package description.

  • This reply was modified 2 years, 7 months ago by Shaogat Alam.

Shaogat Alam
Moderator

Glad to hear that issue has been resolved.

However,If you found our support helpful, could you leave your valuable review
here?
Your rating keeps us inspired ❤️
Best Regards


Shaogat Alam
Moderator

Sorry for the inconvenience.
Please download the same version of the download manager and install it, let me know if the issue still persists.


Shaogat Alam
Moderator

Please download the same version of the download manager and install it.
and let me know if the issue still persists.

  • This reply was modified 2 years, 7 months ago by Shaogat Alam.

Shaogat Alam
Moderator

Sorry for the inconvenience.
Can you be more specific about the the issue ? Please share the related URLs.
if possible, give your wp-admin credentials in a private reply to check the issue.

in reply to: Advanced custom fields not showing #177628

Shaogat Alam
Moderator

Please check if WPDM and “advanced custom fields” are updated to the latest version.
If possible please share admin credentials in a private reply.

  • This reply was modified 2 years, 7 months ago by Shaogat Alam.
in reply to: Page_Template column not importing #177617

Shaogat Alam
Moderator

Sorry for the inconvenience.
Please show the CSV file you are using. Then it will be easier to check the issue.

in reply to: Optimize Wp-DM for page loading #177614

Shaogat Alam
Moderator

Sorry for the inconvenience.
For loading faster and better performance, you can use a cache plugin, for more details, you can check this doc,

Top 7 Best WordPress Caching Plugins For Better Performance [2023]


please check and let me know

  • This reply was modified 2 years, 7 months ago by Shaogat Alam.
in reply to: Upload not working on capitalized extension #177522

Shaogat Alam
Moderator

Sorry for the inconvenience. i have tested it and there’s no such issue on my side.
If possible, please give your temporary wp-admin login details in a private reply to check the issue.

  • This reply was modified 2 years, 8 months ago by Shaogat Alam.
in reply to: Use Jet Engine Custom Fields in template #177416

Shaogat Alam
Moderator

Unfortunately, it’s not possible.
But you can use the wpdm add-on “advanced custom fields” to add custom fields.
link : https://www.wpdownloadmanager.com/download/advanced-custom-fields/

in reply to: Hide package information from users without access #177409

Shaogat Alam
Moderator

It will require some customization.
You can get it done by customising the template code
or visit the link : https://www.wpdownloadmanager.com/download/custom-upgrade-service/


Shaogat Alam
Moderator

If possible, please give your temporary wp-admin login details in a private reply to check the issue.

in reply to: Show how many downloads a user has left for that month #177383

Shaogat Alam
Moderator

Extremely sorry for the delay.
Use shortcode [wppm_downloadarea], this shortcode will show
both the “Download Limit” progress bar and “Membership Items” section.
Showing only the “Download Limit” progress bar section will require some customization.
You can get it done by customising the template code
or visit the link : https://www.wpdownloadmanager.com/download/custom-upgrade-service/

And there are other option available **without pregress bar view**

[wpdm_user_download_limit] – Shows current user’s download limit
[wpdm_user_download_limit remains=1] – Shows current user’s remaining download limit
[wpdm_user_download_count] – Shows – Shows current user’s download count for current period
[wpdm_download_limit_reset_timer] – Shows count down timer for download limit reset time

  • This reply was modified 2 years, 8 months ago by Shaogat Alam.
Viewing 25 posts - 26 through 50 (of 95 total)