Shaogat Alam

Forum Replies Created

Viewing 25 posts - 26 through 50 (of 95 total)
Sep 21, 2022 at 6:05 pm
#178267
Moderator
Shaogat Alam
Staff OP

Layout size is not related to WPDM, you can extend it with custom css code.

Sep 21, 2022 at 6:01 am
#178230
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience. 
I have tested it and it is working properly on my side. 
If possible, please share admin credentials in a private reply to check the issue.

Sep 20, 2022 at 7:43 am
#178181
Moderator
Shaogat Alam
Staff OP

Include the wpdmpp_currency_sign() function within the wpdmpp_min_price_note filter-hook. 

<div class="min-price-note">
<?php echo apply_filters("wpdmpp_min_price_note", sprintf(__('Minimum Price: %s %s', 'wpdm-premium-packages'),  wpdmpp_currency_sign(), wpdmpp_product_price($product_id)), $product_id); ?>
</div>

And copy it to yourtheme/download-manager/add-to-cart/pay-as-you-want-form.php.

template file need to edit :- wp-content/plugins/wpdm-premium-packages/templates/add-to-cart/pay-as-you-want-form.php

Sep 17, 2022 at 4:36 pm
#178086
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience and thanks for reaching out. I have forwarded this issue to our dev-team.

Sep 17, 2022 at 5:20 am
#178060
Moderator
Shaogat Alam
Staff OP

You can achieve it with the “Category Cards” block, “Category Cards” is available with Gutenberg Blocks by WordPress Download Manager and Its free!

  • This reply was modified 3 years, 5 months ago by Shaogat Alam.
Sep 14, 2022 at 4:53 am
#177925
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience.
Can you please share the related URLs? If possible, please give your temporary admin credentials in a private reply to check the issue.

Sep 12, 2022 at 4:23 pm
#177872
Moderator
Shaogat Alam
Staff OP

This option is available with Form Lock add-on.

Sep 12, 2022 at 4:07 pm
#177869
Moderator
Shaogat Alam
Staff OP

you can set it from Basic settings page :
Image 9-12-2022 at 10.04 PM

  • This reply was modified 3 years, 5 months ago by Shaogat Alam.
Sep 11, 2022 at 2:16 am
#177800
Moderator
Shaogat Alam
Staff OP

Glad to hear that issue has been resolved.

However,If you found our support helpful, could you leave your valuable review
here
Your rating keeps us inspired ❤️
Best Regards

  • This reply was modified 3 years, 5 months ago by Shaogat Alam.
Sep 10, 2022 at 3:55 pm
#177796
Moderator
Shaogat Alam
Staff OP

In the “Download notification” settings, you selected the SMS option but did not fill in the “Twilio SMS” settings. 
It was causing the issue. 
I have de-selected the SMS option and it is now working properly.

Sep 9, 2022 at 3:42 pm
#177752
Moderator
Shaogat Alam
Staff OP

If possible, please share admin credentials in a private reply to check the issue.

Sep 9, 2022 at 3:27 pm
#177749
Moderator
Shaogat Alam
Staff OP
This reply has been marked as private.
Sep 9, 2022 at 4:45 am
#177723
Moderator
Shaogat Alam
Staff OP

Sorry, “package description” is not included with Keys.
You can use the core WordPress function “get_the_content” to fetch the package description.

  • This reply was modified 3 years, 5 months ago by Shaogat Alam.
Sep 8, 2022 at 4:27 pm
#177709
Moderator
Shaogat Alam
Staff OP

Glad to hear that issue has been resolved.

However,If you found our support helpful, could you leave your valuable review
here?
Your rating keeps us inspired ❤️
Best Regards

Sep 8, 2022 at 3:37 pm
#177703
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience.
Please download the same version of the download manager and install it, let me know if the issue still persists.

Sep 8, 2022 at 2:38 pm
#177695
Moderator
Shaogat Alam
Staff OP

Please download the same version of the download manager and install it.
and let me know if the issue still persists.

  • This reply was modified 3 years, 5 months ago by Shaogat Alam.
Sep 8, 2022 at 9:54 am
#177684
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience.
Can you be more specific about the the issue ? Please share the related URLs.
if possible, give your wp-admin credentials in a private reply to check the issue.

Sep 7, 2022 at 7:33 am
#177628
Moderator
Shaogat Alam
Staff OP

Please check if WPDM and “advanced custom fields” are updated to the latest version.
If possible please share admin credentials in a private reply.

  • This reply was modified 3 years, 5 months ago by Shaogat Alam.
Sep 7, 2022 at 5:16 am
#177617
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience.
Please show the CSV file you are using. Then it will be easier to check the issue.

Sep 7, 2022 at 4:16 am
#177614
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience.
For loading faster and better performance, you can use a cache plugin, for more details, you can check this doc,

Top 7 Best WordPress Caching Plugins For Better Performance [2023]


please check and let me know

  • This reply was modified 3 years, 5 months ago by Shaogat Alam.
Sep 5, 2022 at 6:16 am
#177522
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience. i have tested it and there’s no such issue on my side.
If possible, please give your temporary wp-admin login details in a private reply to check the issue.

  • This reply was modified 3 years, 5 months ago by Shaogat Alam.
Sep 1, 2022 at 8:39 am
#177416
Moderator
Shaogat Alam
Staff OP

Unfortunately, it’s not possible.
But you can use the wpdm add-on “advanced custom fields” to add custom fields.
link : https://www.wpdownloadmanager.com/download/advanced-custom-fields/

Sep 1, 2022 at 5:40 am
#177409
Moderator
Shaogat Alam
Staff OP

It will require some customization.
You can get it done by customising the template code
or visit the link : https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Sep 1, 2022 at 5:19 am
#177407
Moderator
Shaogat Alam
Staff OP

If possible, please give your temporary wp-admin login details in a private reply to check the issue.

Aug 31, 2022 at 10:37 am
#177383
Moderator
Shaogat Alam
Staff OP

Extremely sorry for the delay.
Use shortcode [wppm_downloadarea], this shortcode will show
both the “Download Limit” progress bar and “Membership Items” section.
Showing only the “Download Limit” progress bar section will require some customization.
You can get it done by customising the template code
or visit the link : https://www.wpdownloadmanager.com/download/custom-upgrade-service/

And there are other option available **without pregress bar view**

[wpdm_user_download_limit] – Shows current user’s download limit
[wpdm_user_download_limit remains=1] – Shows current user’s remaining download limit
[wpdm_user_download_count] – Shows – Shows current user’s download count for current period
[wpdm_download_limit_reset_timer] – Shows count down timer for download limit reset time

  • This reply was modified 3 years, 5 months ago by Shaogat Alam.
Viewing 25 posts - 26 through 50 (of 95 total)