Home / Page 95

Shahriar

Forum Replies Created

Viewing 25 posts - 2,351 through 2,375 (of 12,513 total)
1 2 3 … 94 95 96 … 499 500 501
Jun 4, 2019 at 3:14 pm in reply to: My licence Key not working plus no icons everytime I update #97711

Shahriar
Moderator

If still getting the invalid key error please send your license key in private reply.

Which icons are not visible when you update the plugin? Could it be related to the Font Awesome conflict? You can try deactivating WPDM Font Awesome from UI settings. Or send login info in private reply if you want me to check the issue there.

Hi Philip, Sorry for the delays in ticket replies and thank you a lot for your help in this ticket and some others.

Jun 4, 2019 at 3:08 pm in reply to: Pdf Viewer below page template #97709

Shahriar
Moderator

Do you have the PDF Viewer add-on? If yes, then use the [doc_preview] template tag in your custom page template to show the PDF viewer.

Jun 4, 2019 at 2:58 pm in reply to: Plugin Compatibility Issues! Please help!! #97708

Shahriar
Moderator

Sorry about the issue. We are releasing a new version soon to fix the issue. If you want me to fix it right now on your site, please send temporary wp-admin login info in private reply.

Or you can add the following code after line 2386 in /download-manager/wpdm-functions.php file,

if( ! is_array($array) ) return array();

https://www.evernote.com/l/AUcvMElDwoRB9LbDRCIDDBV4xcZQKOhlPtMB/image.png

Jun 3, 2019 at 7:08 am in reply to: Download Manager Pro is not working? #97596

Shahriar
Moderator
This reply has been marked as private.
Jun 3, 2019 at 7:02 am in reply to: Order Paid Successfully, but order incorrecly showing "Processing" #97594

Shahriar
Moderator

Server not found! Could you please re-check the URL?

Jun 3, 2019 at 7:00 am in reply to: WPDM Directory Add-on #97593

Shahriar
Moderator

Your theme is adding its own custom library for the select dropdown which is modifying the select style. You have to remove that css and js ( from functions.php file ) to fix the style.

Jun 1, 2019 at 10:36 pm in reply to: Unable to see package content from my user dashboard #97549

Shahriar
Moderator

Can’t access the login page, redirects to the maintenance page.

Yes, we are aware of the email issue. It will be resolved soon.

Jun 1, 2019 at 10:33 pm in reply to: How to combine WPDM + Membership pro + license manager #97548

Shahriar
Moderator

Here is the format of add to cart URL,

https://domain.com/?add_to_cart=product_id&quantity=product_quantity&license=license_id&variation_group=group_id&variation_id=variation_id

Example, https://domain.com/?addtocart=3901&license=extended&variation=1515518141788

Jun 1, 2019 at 10:26 pm in reply to: Zlib error #97547

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Jun 1, 2019 at 10:25 pm in reply to: Multiple Issues Need Looking Into #97546

Shahriar
Moderator

1 ) Use [excerpt] to show the package excerpt. If you use the tag like this [excerpt_50] it will show part of the package description.
2 ) I am not sure yet, which upload process you are referring to.
3 ) Please send me the CSV file. Maybe it is not formatted properly. You can send the login info as a private reply or send it to support@wpdownloadmanager.com

Jun 1, 2019 at 10:15 pm in reply to: Login Request on files marked with All Visitors #97545

Shahriar
Moderator

Your example link doesn’t show a login form. If still having the issue please send temporary wp-admin login info in private reply.

Jun 1, 2019 at 10:14 pm in reply to: Orders don't get completed by PayPal IPN #97544

Shahriar
Moderator

Please follow this tutorial https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/ to set up PayPal.

Users can download their purchased items from the Dashboard page when order is completed. Use the following shortcode to create a dashboard page,

[wpdm_user_dashboard fav=1 flaturl=0 captcha=0 signup=1]

Jun 1, 2019 at 9:46 pm in reply to: Access Restricted files displayed #97543

Shahriar
Moderator

Thank you, Andy, for your informative reply.

Hi Chris, I have updated the option to hide everything.

Jun 1, 2019 at 9:43 pm in reply to: Warning: in_array() expects parameter 2 to be array #97542

Shahriar
Moderator

The errors were somehow unique to your setup although I have to investigate further to 100%. I guess it was caused due to a malformed value saved in settings meta.

Jun 1, 2019 at 9:32 pm in reply to: Automatic insertion of shortcode in custom posts #97540

Shahriar
Moderator

Hi Andre,

Yes, it is achievable. Requires some code customization. We provide customization service ( https://www.wpdownloadmanager.com/download/custom-upgrade-service/ ) in cases like this one. Let me know if you are interested.

Thanks.

Jun 1, 2019 at 7:51 pm in reply to: Warning: in_array() expects parameter 2 to be array #97537

Shahriar
Moderator

We will add the patch in next release, so update won’t erase the patch.

You have to use a custom link template. To skip the details page remove the [page_link] tag from your template. And to open in new window replace [download_link] with the following code,

<a href="[download_url]" target="_blank" class="btn btn-primary">[link_label]</a>

Just tested your custom template. The PDF is now opening in a new tab.

Jun 1, 2019 at 7:40 pm in reply to: Theme help #97536

Shahriar
Moderator

Showing the full package name now.

Jun 1, 2019 at 7:19 pm in reply to: Why are you giving invalid license key? #97532

Shahriar
Moderator
This reply has been marked as private.
Jun 1, 2019 at 7:16 pm in reply to: Unable to get license to validate on intranet server #97531

Shahriar
Moderator
This reply has been marked as private.
Jun 1, 2019 at 7:13 pm in reply to: Licence Key Problem #97530

Shahriar
Moderator

Please check the email reply.

Jun 1, 2019 at 7:10 pm in reply to: Warning: in_array() expects parameter 2 to be array #97529

Shahriar
Moderator

Added some minor patches to fix those warnings. Please check now.

Jun 1, 2019 at 5:55 pm in reply to: Warning: in_array() expects parameter 2 to be array #97527

Shahriar
Moderator

Please turn off those wp-config mods and send temporary wp-admin login info in private reply to check the issue.

Jun 1, 2019 at 5:53 pm in reply to: Problems when update archive page #97526

Shahriar
Moderator

When there are too many files in a package and the total size is bigger than usual your server is failing to compress the file due to server limitation. And the compression process is being halted on halfway which is creating those junk file. My suggestion is, turn off main package download link on those packages and use the only single file download option.

Jun 1, 2019 at 12:29 pm in reply to: How to disable 2nd download popup? #97517

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Jun 1, 2019 at 12:28 pm in reply to: Unable to get license to validate on intranet server #97516

Shahriar
Moderator

The license verification requires a connection to https://www.wpdownloadmanager.com/ Maybe your server isn’t allowing it. Either ask your server support to allow the connection or I can send your a verified version of WPDM if you want. Let me know which version you have there if you want the verified version.

Viewing 25 posts - 2,351 through 2,375 (of 12,513 total)
1 2 3 … 94 95 96 … 499 500 501