Shahriar

Forum Replies Created

Viewing 25 posts - 2,376 through 2,400 (of 12,513 total)
in reply to: Huge Zip Files Created in Download Manager Files #97515

Shahriar
Moderator

Please deactivate the cache zip file option from WPDM Settings. Or send temporary wp-admin login info in private reply, I will update the settings. Also, keep the single file download option only. To do that you have to use [file_list] or [file_list_extended] template tag in your link/page template and remove the [download_link] tag to disable whole package download option.

in reply to: Function to open all downloads in new tab? #97511

Shahriar
Moderator

Hi,

Please replace the [download_link] template tag with the following code. You have to use custom link/page template for that.

<a href="[download_url]" target="_blank" class="btn btn-primary">[link_label]</a>

Also, make sure to activate the “Open in browser” option.

Thanks.

in reply to: Several Issues #97509

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Maybe it is related to category permission.

in reply to: Access Restricted files displayed #97479

Shahriar
Moderator

I see you are using the Free version of WPDM. This option is available in Pro only.

in reply to: Access Restricted files displayed #97476

Shahriar
Moderator

Getting “ERROR: Invalid username.” error. Please re-check the login info.

in reply to: Update Credit Card Used at Renewal #97445

Shahriar
Moderator

Shahriar
Moderator

Please check if there is any missing field in add-on settings.

https://www.evernote.com/l/AUfwbodXexFO2bcKpjAH8W9GgHeFq8Jx3ngB/image.png

Send login info in private reply if you can’t find any issue there.

in reply to: Multiple Issues Need Looking Into #97442

Shahriar
Moderator

Sorry for the delayed reply.

1 ) Do you mean the excerpt template tag?
2 ) Which upload method are you using? Directory or CSV?
3 ) CSV import does not upload files but creates packages and link already existing files to the package. Please send me the CSV file to check the issue more closely.

You can send temporary wp-admin login info in private reply if you want me to check the issue on your installation.

Thanks.

in reply to: Unable to see package content from my user dashboard #97441

Shahriar
Moderator

Please send login info in private reply. I have to make a minor change in the Advanced Access Control add-on.

in reply to: Advanced Access Control #97440

Shahriar
Moderator

Case 1 Will be visible to all users.
Case 2 Will be visible to all users with administrator role and user1

All access options are summed together to decide the package access.

in reply to: WPDM Directory Add-on #97439

Shahriar
Moderator

Please check now.


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Theme help #97435

Shahriar
Moderator

Please send temporary wp-admin login info in private reply and send me the page link or screenshot explaining where you want to modify the title.

in reply to: plugin conflict – hamburger menu problem #97434

Shahriar
Moderator

Please deactivate WPDM Bootstrap CSS and JS from settings. Your theme is loading its own version of these scripts which is creating a conflict.

in reply to: Problems when update archive page #97432

Shahriar
Moderator

Please send FTP access to the wp-content dir.

in reply to: Download Manager Pro is not working? #97431

Shahriar
Moderator

Please delete all WPDM add-ons and WPDM free version. Then download the Pro version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases I have assigned a WPDM Pro order to your account. If you need assistance, send temporary wp-admin login info in private reply. I will install the plugin for you.

in reply to: How to combine WPDM + Membership pro + license manager #97430

Shahriar
Moderator

Hi,

If you sell individual files clients can get access to the updates until their license is expired. Same as our licensing system ( You have access to the updates for 1 year ).

When you are releasing an update just add the new file by editing the package. Let me know if you have any confusion about the process or if there is any other question.

Thanks.

in reply to: Large files unable to download by client #97429

Shahriar
Moderator

Sorry for the delay. I have downloaded a big file ( around 400mb ) and download worked fine. I see you have File Cart add-on there but it is deactivated. Is this reported issue related to the add-on?

in reply to: Download Manager Pro is not working? #97390

Shahriar
Moderator

You have purchased the Pro Membership add-on. I guess by mistake. If you were actually trying to purchase the Pro version of Download Manager please let me know. I will assign a pro order to your account.

in reply to: Problems when update archive page #97389

Shahriar
Moderator

Only one file will be created now. Please check the /uploads/wpdm-cache/ dir after several downloads. There should be only one file per package.

in reply to: SEO – PDF – Form Lock #97388

Shahriar
Moderator

Sorry, it is not possible.

in reply to: Remove some fields from My page/profile #97387

Shahriar
Moderator

No option to disable this section without code customization. You have to remove the following 2 lines from /download-manager/libs/class.User.php file.

add_action('show_user_profile', array($this, 'shopProfile'));
add_action('edit_user_profile', array($this, 'shopProfile'));
in reply to: Image file generated icons being set to 3×64 pixels #97385

Shahriar
Moderator

I was able to recreate the email issue. Checking this and will resolve it soon. Thanks for the tip.

in reply to: WPDM Directory Add-on #97384

Shahriar
Moderator

Added the following custom CSS to fix the conflict with the theme.

.btn:focus{
	padding: 16px 20px;
}
in reply to: Change Package Tag Colours #97381

Shahriar
Moderator

Maybe a CSS customization is possible. But I have to check the page. Please send me the page link.

Viewing 25 posts - 2,376 through 2,400 (of 12,513 total)