Shahriar

Forum Replies Created

Viewing 25 posts - 2,251 through 2,275 (of 12,513 total)
in reply to: Users unable to register free account #98091

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Coupon codes not applying discount to stripe payment #98090

Shahriar
Moderator

Found the issue in Stripe payment. Releasing an update soon. The coupon works fine with PayPal though.

in reply to: Need to Unlink Domain Licenses #98082

Shahriar
Moderator

Done!

in reply to: Indexing PDF Content for WP Main Search #98081

Shahriar
Moderator

At the moment, I don’t have a plugin suggestion for you. But maybe there is a way to bridge the gap between WPDM and you AJAX Search plugin. Does it search PDF content if the PDF inserted in media library? If yes, then we can build a custom solution to insert WPDM attachments into media library which will make the PDF content searchable.

in reply to: Link to single files not working after update #98080

Shahriar
Moderator

This is a known issue with the latest version. We will fix it in next release.

If you want to patch it temporarily please copy the code from here and override the code of /download-manager/libs/class.FileList.php file with the copied code.

in reply to: Invalid license key #98078

Shahriar
Moderator

Hi Sarah,

You are using an older version there. Please install the latest copy to fix the license error. Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Deactivate and delete the old version before installing the latest one.

Thanks.

in reply to: Error with images – WP_Error::get_size() #98077

Shahriar
Moderator

Please check my reply here https://www.wpdownloadmanager.com/support/topic/additional-previews-caused-error/ Both ticket looks like related to the same issue. We will continue the discussion there.

in reply to: Chose directory when uploading #98076

Shahriar
Moderator

There is a File Manager add-on to handle file upload to the chosen directory. Although it is not a direct approach like you want. You can later choose the file from the directory using the “Browse” tab in Attach File meta box.

in reply to: How to disable 2nd download popup? #98075

Shahriar
Moderator

I have modified the /download-manager/tpls/lock-options/email-lock-form.php file change the lock feature behavior just like you wanted. Basically added the following code after line no 70,

if(window.self !== window.top) window.parent.location.href = res.downloadurl; else location.href = res.downloadurl; jQuery('.close').click();

You can make a copy of the file and place it in /active-theme/download-manager/lock-options/email-lock-form.php location to keep the changes unaffected by plugin update.


Shahriar
Moderator

Hi Phil,

Sorry for the delayed reply.

You can set a custom email lock title from lock settings. Please check the following screenshot.

https://www.evernote.com/l/AUeMYTOoHKpHhIOluYutbn09qkWwYNg6M9QB/image.png

Please let me know if you are referring to something else.

Thanks.

in reply to: File Tagging #98070

Shahriar
Moderator

If you distribute your files into multiple packages then you can use the current package based tag system. You will only have one or two tags per package in that case.

It is also possible to implement the solution you explained above. Adding a file tagging system. But that requires extensive code customization. We provide custom upgrade service in cases like this. Let me know if you are interested.

in reply to: License Key Error #98069

Shahriar
Moderator

Done 🙂

in reply to: Additional Previews Caused Error #98063

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: custom design on forgot password page #98061

Shahriar
Moderator

You can use the [wpdm_login_form] shortcode. It has a custom forget password page which you can customize using your custom template.

in reply to: How to create a download list like this? #98058

Shahriar
Moderator

This looks somewhat similar to our all downloads table. Please check the demo here https://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/ It is available in Pro version, no add-on required.

The table is customizable. You will find related documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

in reply to: License Key Error #98056

Shahriar
Moderator

Hi Myron,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Send your order id to deactivate the auto renewal.

Thanks.

in reply to: Invalid license key #98055

Shahriar
Moderator

If you are getting the invalid key error on teatimemonkeys.com please send temporary wp-admin login info in private reply. There shouldn’t be any license warning in this site because the key is already linked to it.


Shahriar
Moderator

Hi Amaranta,

Looks like some icons are visible in your screenshot. Are those icons from the same directory? Maybe the issue is somewhere else not the directory permission. I need FTP info to test both cases after editing .htaccess file, could you please provide it?

Best Regards.

in reply to: Invalid license key #98022

Shahriar
Moderator

Hi Sarah,

Your key is linked to teatimemonkeys.com Have you moved the plugin to another domain? Let me know, I have to unlock the key in that case.

Hi Lollen, Please install the latest version 4.9.7 to fix the invalid key issue.

in reply to: Remove All WPDMPRO CSS #98021

Shahriar
Moderator

Hi,

You can deactivate google font from Settings User Interface Tab. You can also deactivate other things like Bootstrap CSS, JS, WPDM front css etc. But you are right the Apply class not being assigned to a global variable. In the next version, we will do that.

Thanks.

in reply to: Private Download Links Usage Limit: ??? #98001

Shahriar
Moderator

You installed the WPDM – Lazy Download add-on but you need the WPDM – Download Limits add-on. ANyway, I have installed the right one for you. Please check now.

You can set the limits from the Basic Settings page. Add-on settings are at the bottom of this page https://www.ameede.com/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=basic

in reply to: Download link is expired on Guest Orders page #97972

Shahriar
Moderator

Hi,

The download button that appears when the user is redirected to the guest order page ( without clicking the “Proceed” button ) does have an issue. We will fix it in next version.

The issue that happens after clicking “Proceed” is originated from caching. But not from the cache plugin. I tested this after deactivating your cache plugin. The download works when I clear the browser cache of this URL https://marketyourcraft.com/?wpdmdl=11332&oid=5cfb714b83814 ( The “Download link is expired” notice page )

If you have any server level caching settings try deactivating it. I see an option to flush cache from Managed WordPress menu in admin bar. This cache must be coming from the server option.

Best regards.

in reply to: form lock 'email to download' file not received #97969

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Change Linked Site #97968

Shahriar
Moderator

Hi, Unlocked your key from the old site. Thanks.

in reply to: Can't save any Settings #97967

Shahriar
Moderator

Updated Download Manager to v.4.9.7 That fixed the saving issue.

Viewing 25 posts - 2,251 through 2,275 (of 12,513 total)