Shahriar

To hide the restricted package in category shortcode set “Hide Everything” in Downloads Settings Basic When user is not allowed to download: option.

To hide the toolbar set toolbar=0 in your category shortcode.

Please try now. Unlocked the key from the old domain.

Yes, you got it right 🙂 Basically, you have to remove the [page_limk] or [page_url] tag from your template.

We are releasing a new update soon to fix the issue.

Hi, New update of Amazon S3 fixes the reported issue. Please update your copy. Thanks.

Hi, Please send temporary wp-admin login info in private reply to check the issue. Which link template are you using there?

Hi Jenni,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Hi Audrey,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

You can search the package description and exert but not inside the file content.

@dru77ster, Unlocked your key from dev domain. Please try now. Is still not working send me the license key or der id.

Please check your admin email from the admin settings page. Then check if an admin user exists with that email address. Let me know the update on this.

Yes, you can easily remove the link from package title.

Clone the link template you are using ( looks like a Call To Action template ) from Downloads Templates page. Then replace the following part,

<a href="[page_url]">[title]</a>

with just [title] and save it.

Then use this custom link template in your shortcode.

Your active theme is creating the issue by removing jquery-form and jquery-ui scripts. I am not sure why it doing that. You can ask the theme support about this. For now, I have added those scripts manually in /tpls/author-dashboard.php file to fix the error.

Hi,

You guessed it right. It was really the session issue. I have added a patch there and download is working now. Also, releasing a new update of the Form Lock add-on soon with the patch.

Thanks.

Please send temporary wp-admin login info in private reply to check the API issue.

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Please send temporary wp-admin login info in private reply to check the issue.

Now the select dropdown is listing all packages.

Actual featured image is stored in /wp-content/uploads/ directory. A reference to the image is inserted in the wp_posts table which has the attachment post type.

Please send temporary wp-admin login info in private reply to check the issue.

Hi John,

Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Does the user have any accessible package under the selected category? Please send me the page URL to check the issue. Also active the temp login from the private reply above.

Hi Chris, Please send me a screenshot which explains the issue. Are you referring to the “URL” tab in “Attach File” meta box?

Please create a page with [wpdm_my_downloads] shortcode. The user will see only files he can download. Send temporary wp-admin login info in private reply if you want me to set it up.