Shahriar

Try log out and log in again from the updates tab. If that doesn’t work please update manually. Maybe the issue is related to the old version. From future updates, you can auto-update WPDM and add-ons.

Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Yes, you can send a file to anyone using the “Email Download Link” option in all packages admin page. The option is available under each package.

Another option is email lock. If you use email lock with email download link option the download will be mailed to the visitor’s email address.

Hi Kalle,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Hi,

Unlocked your key from the old domain. Now the license key should work fine on your new site. Please make sure you have the latest version of the plugin. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Thanks.

Page reload is required in the current version. Although your floating file cart shows the update when adding files to the cart.

Hi Rita,

Sorry, but you have to update manually this for this time because of some changes in the licensing procedure. But from the next version auto update will work.

Please Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Hi Mike,

It is not possible yet set the download limit based on the file type.

You can set package based download limit for each membership plan using the Download Limit add-on https://www.wpdownloadmanager.com/download/download-limit/

Thanks.

Which shortcode are you having an issue with? Did you try WPML support? Usually, they can provide an easy solution in cases like this.

I have modified the wpdm-reg-form.php code. Now, the form won’t be submitted without checking the last checkbox.

You have to rename the download-mamager ( wrong spelling ) folder in your theme directory to download-manager Or send FTP. I will rename it for you.

On the same session, multiple downloads of the same pacakge are counted as a single download. Logging such downloads create redundancy in the record. That’s why those are ignored. But the initial download is logged as it should.

Also, try downloading the package again after a few minutes of initial download. If the limit is set to 1 / user you won’t be able to download the package. Because in a new session download will be counted again.

If you want a more advanced limiting feature that controls the limit globally then check the Download Limit add-on https://www.wpdownloadmanager.com/download/download-limit/

It is not possible to use both locks with AND relation. Users will be able to download using just one lock.

If you need both locks then protect the download under subscriber role. Users must log in ( using email and pass ) to access the download in this way.

The cache is being applied on the server settings level. Not using a cache plugin. Try changing page content on any page, you won’t see the effect on the frontend. Your server is serving old cached static pages. Please ask your server support to clear cache, also cache should get cleared when updating the page.

Please send me the page link to check the issue with documents not appearing for not logged in user. Although might be related to the same thing.