Shahriar

Forum Replies Created

Viewing 25 posts - 1,726 through 1,750 (of 12,513 total)
Jul 30, 2019 at 10:16 am
#110468
Moderator
Shahriar
Staff OP

Hi,

Unlocked your key from the old domain. Now the license key should work fine on your new site. Please make sure you have the latest version of the plugin. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Thanks.

Jul 30, 2019 at 10:15 am
#110467
Moderator
Shahriar
Staff OP

Which shortcode are you using there?

Jul 30, 2019 at 9:46 am
#110463
Moderator
Shahriar
Staff OP

Hi,

Does your TML plugin have its own shortcode to create login form? I see from setting it creates some dynamic URLs. But when I deactivate the WPDM there is nothing on the login page.

Please set up the login system using TML plugin. If everything works then activate the WPDM to check if it’s creating an issue.

Or you can just use WPDM for the login/signup, no extra plugin required in this case. If you want you can even customize the look using custom templates.

Thanks.

Jul 30, 2019 at 9:22 am
#110462
Moderator
Shahriar
Staff OP

You can add the following code to your theme’s functions.php file to exclude normal post and pages from the search result,

function wpdmpro_search_filter($query) {
    if ($query->is_search && !is_admin() ) {
        $query->set('post_type',array('wpdmpro'));
    }
    return $query;
}
add_filter('pre_get_posts','wpdmpro_search_filter');
Jul 30, 2019 at 9:19 am
#110461
Moderator
Shahriar
Staff OP

Could you please send temporary wp-admin login info in private reply? I will set it up properly for you.

Jul 30, 2019 at 9:18 am
#110460
Moderator
Shahriar
Staff OP

Just another idea, when setting the package price can’t you include the tax with it? That way, you are showing the price including tax product page and no need to edit the plugin to calculate the tax later.

Jul 30, 2019 at 9:10 am
#110458
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Jul 30, 2019 at 9:04 am
#110456
Moderator
Shahriar
Staff OP

Download Manager doesn’t require any extra settings for SMTP compatibility. Maybe some kind of settings is missing in your SMTP plugin. You can send temporary wp-admin login info in private reply so I can check the issue there. Do other emails work fine on your site?

Jul 30, 2019 at 8:52 am
#110455
Moderator
Shahriar
Staff OP

Hi,

You are using the Free version of Download Manager there. Please install the Pro version to get the email lock feature.

Thanks.

Jul 28, 2019 at 8:36 pm
#110418
Moderator
Shahriar
Staff OP

All those add-ons are separate packages as you see from their package details page. In the All Add-ons page, we used the following shortcode to show packages based on a tag. And using a custom link-template there to show title, description, etc.

[wpdm_packages tag_slug__in="all-add-ons-pack" template="5d29dda056d51" cols="1" items_per_page=20 paging=1 async=1 toolbar=0]

Jul 28, 2019 at 8:33 pm
#110417
Jul 28, 2019 at 8:33 pm
#110416
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jul 28, 2019 at 7:45 pm
#110414
Moderator
Shahriar
Staff OP

Replied to your another ticket about the free button label. We will ass a patch to fix the “You Are Not Allowed to Download” button label issue.

Jul 28, 2019 at 7:28 pm
#110413
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jul 28, 2019 at 7:23 pm
#110412
Moderator
Shahriar
Staff OP

Use wpdm_user_dashboard_menu hook to modify the user dashboard. You can new items there too if you want.

Documentation https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_user_dashboard_menu/

For example, the following code changes the “Profile” label to “My Subscription”. Add this to your theme’s functions.php to make it update proof.

add_filter('wpdm_user_dashboard_menu','wpdm_custom_dashboard_menus',10,1);
function wpdm_custom_dashboard_menus($menu_items){
    $menu_items['']['name'] = __( "My Subscription" , "download-manager" );
    return $menu_items;
}
Jul 28, 2019 at 7:07 pm
#110411
Moderator
Shahriar
Staff OP

Hi Marcus, Looks like email support sent the invoice. Marking this as resolved. Thanks.

Jul 28, 2019 at 7:04 pm
#110410
Moderator
Shahriar
Staff OP

Your theme JS is interfering with the ajax submission of the Form. Everything works fine when using another theme. The form lock in modal is working because in that mode theme JS can’t interfere.

Jul 27, 2019 at 9:45 pm
#110407
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply. And send me a package link where this issue occurs. Not sure yet where the issue is coming from. But I want to look around and do some testing.

Jul 27, 2019 at 9:40 pm
#110406
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Jul 27, 2019 at 9:37 pm
#110405
Moderator
Shahriar
Staff OP

You can add file title only. Your case seems similar to our All Add-ons pack https://www.wpdownloadmanager.com/download/all-add-ons/ We have created multiple packages for that. You can implement the same approach.

Jul 27, 2019 at 9:26 pm
#110404
Moderator
Shahriar
Staff OP

1 ) Free Download Button takes the label from “Link Label” option of package settings. As a premium package doesn’t have another download button ( Main download button is “add to cart” button ) unless you are using Membership add-on. In case of membership, both button shows the same label when the user has access to the package from a subscription.

The solution is using [free_download_url] template tag in your custom link/page template instead of [free_download_btn]. When using [free_download_url] you can define the button label from your shortcode.

<a href="[free_download_url]" class="btn btn-lg btn-info btn-block">Download Free File</a>

2 ) It is not possible to hide the free download button for subscribers. You need a custom template tag for that. Use wdm_before_fetch_template hook to create a custom template tag https://www.wpdownloadmanager.com/doc/filter-reference/wdm_before_fetch_template/

3 ) Individual download for free files: Not possible yet but noted for implementation.

Jul 27, 2019 at 9:05 pm
#110403
Moderator
Shahriar
Staff OP

Unlocked everyone’s key. Please try now. If still getting an “invalid key” error update your plugin to fix it. You can download the latest version from your “purchases area” https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Jul 27, 2019 at 8:59 pm
#110401
Moderator
Shahriar
Staff OP

Sorry, No hook available there to modify it with plugin customization.

Please find header('location: ' . $indfile); at line 142 on /download-manager/wpdm-start-download.php file and replace it with

header('location: ' . $indfile, TRUE, 301);

Jul 27, 2019 at 8:23 pm
#110400
Moderator
Shahriar
Staff OP

It seems you have already figured it out. Anyway, let me know if still have any question.

Jul 27, 2019 at 8:22 pm
#110399
Moderator
Shahriar
Staff OP

What was your previous version? There was no v1 of WPDM.

Have you migrated your old packages? If not please us this add-on https://www.dropbox.com/s/ijvxmt201vrmu3g/wpdm-m324x.zip?dl=0 to migrate packages. Migration Procedure https://www.wpdownloadmanager.com/support/topic/updating-from-wpdm-pro-v3-to-v4/

Let me know if your query is about something else. Or send temporary wp-admin login info in private reply if you want me to check your installation.

Viewing 25 posts - 1,726 through 1,750 (of 12,513 total)