Shahriar

Forum Replies Created

Viewing 25 posts - 11,126 through 11,150 (of 12,513 total)
in reply to: All Packages not working #43268

Shahriar
Moderator

In dir /wp-content/uploads/download-manager-files/

in reply to: Product upgrade info #43267

Shahriar
Moderator

If you have any question about add-on functionality, we can clarify it for you.

Yes, you also can renew wpdm, when you want to do that let us know, we shall process it manually for you.

in reply to: URGENT: "-" stripped from title archive-page update #43263

Shahriar
Moderator

This is because, the word “Coca-Cola” doesn’t exist anywhere. Import process format only title, not the file name.

in reply to: Allow access setting is not working #43261

Shahriar
Moderator

Yes, you assign any access or not, category access permission will be merged with package, so when no role assigned to package, then the roles assigned to selected category will act as package access roles.


Shahriar
Moderator

Allowed roles from selected categories will merged with package access. For example “Category A” and “Category B” selected for “Package P” from “Categories” metabox, “Subscribers” has access to “Category A”, “Editors” has access to “Category B”, “Authors” is selected for “Allow Access” field in “Package P”.
Now, Effective Access to "Package P" = Selected roles in "Allow Access" field + All selected roles for "Category A" +  All selected roles for "Category B" = Subscribers, Authors, Editors

If you keep access field empty for package, still assigned access from selected categories will be applicable for package.

in reply to: How to add search field in wpdm_category #43249

Shahriar
Moderator

For now there is not way to add search field with that short-code, but you may use the other short-code [wpdm-all-packages jstable=1 category="category-slug"]

in reply to: Product upgrade info #43248

Shahriar
Moderator

Let me explain it in simpler way.
As you know you can continue using what you have for lifetime without renewing.
And if you need support and update after a year, you need to renew the order.

Now you have pro license, and renew price is $45.
All Add-on Pack price is $145 and $25 discount on first purchase as you purchased special pack.
Now from, 2nd year, if you want, you can renew pro with $45 ( no more special pack ) and all add-ons pack with $145 , so from 2nd year, total renew cost with be $45 + $145 = $190 only.

Yes, all prices are in USD.

And if you want same renew date, you may purchase pro and all add-ons after 19th May.


Shahriar
Moderator

This is because “All Visitors” is selected for those packages:
https://www.evernote.com/l/AV25g3PLa29NDIfJHofW2UfjKXzAdtnme70B/image.png

in reply to: Allow access setting is not working #43240

Shahriar
Moderator

Please give me specific package name too.


Shahriar
Moderator

Please also give me a package name where you seeing the issue.

in reply to: Allow access setting is not working #43236

Shahriar
Moderator

Allow access is an completely stable core feature and we didn’t change it recently, it is working fine in our installation. If it is not working for you, then, certainly there is something wrong with your setup and actually not a bug with plugin, I need to check it in your installation. At least give me an url and screenshot where you seeing it. But all the long way process always increase the resolution time.

in reply to: File/Category access #43233

Shahriar
Moderator

@chrisma, Please give me temporary wp-admin login info in a private reply, I shall set it up there for you.

in reply to: Category Still Visible independent of user role #43232

Shahriar
Moderator

Protection is only will be applied on package access, categories navigation always will be visible when you added it.


Shahriar
Moderator

Please check, any of selected category has “All Visitors” checked. Otherwise, please give me temporary wp-admin login info in a private reply to check your issues.

in reply to: Product upgrade info #43229

Shahriar
Moderator

That was actually under special consideration on old price and long time ago, now, price for most packages is already changed. And still our pricing is the lowest comparing with other similar service in market.
Another point is, Old order still will expire on 19thMay.
But no problem, we can discount $25 on all add-ons price as you already have special pack. And the special pack will be issues as new order and will not be expired on 19 May as your old order and after 19th May, you can discontinue the special pack and purchase wpdm pro with $45, that will be profitable for you.

in reply to: All Packages not working #43227

Shahriar
Moderator

Please check following image:
https://www.evernote.com/l/AV2bIUieOhxCC7m57_qAlrCPTAJQU4q5LoAB/image.png

And you don’t need to copy short-code from all packages page, please use this add-on http://www.wpdownloadmanager.com/download/advanced-tinymce-button/ to generate short-code easily.

in reply to: WPDM Directory Add-on is not in Frontend Uploader Page #43225

Shahriar
Moderator

WPDM Directory Add-on and Frontend Uploader Page is totally different thing. Attach dir option is not available in front-end, because it is not secure to allow access server dir to front-end users.

in reply to: Why is my license key not working?! #43224

Shahriar
Moderator

Please give me your license key in a private reply.

in reply to: URGENT: "-" stripped from title archive-page update #43223

Shahriar
Moderator

I tested one and that is working fine:

https://www.evernote.com/l/AV2HH8ZnCbNIkrJGojwttWe2GrLTLp57ercB/image.png

Please give me the exact package title to check.

in reply to: Create new package – template customization #43222

Shahriar
Moderator
  1. Create a dir named download-manager inside your active theme dir
  2. Copy all files from /plugins/download-manager/tpls/ to the new dir ( #1 )
  3. Now edit wpdm-add-new-file-front.php and hide/remove the fields you don’t need

Shahriar
Moderator
  1. Yes, you can edit the email template from Admin Menu Downloads Subscribers Email Template
  2. That is not possible, but if you want you can block any specific domain name from settings
  3. Please give me your license key in a private reply to unlock it.

 

in reply to: Advanced CSV Importer and Custom Fields #43211

Shahriar
Moderator

Here we just check if the category already exists using term_exists function, if exists get associate the ID with imported package, if not we create the category using wp_insert_term, then we associate the new category id with package. However, @Shaon rescheduled it to test from ground and team will check everything again, I also added the point about description field you mentioned now.

in reply to: "Please login to download" is no longer shown #43176

Shahriar
Moderator

Is it possible to give me temporary wp-admin login info? I need to check details from your setup, as it is working fine in my installation.

in reply to: Accordion rendering issue #43175

Shahriar
Moderator

Use different template, like:

[wpdm-accordion cats="fichiers-principaux," cat_style="default" subcat_style="default" template="link-template-calltoaction3.php" orderby="title" order="asc"]
Viewing 25 posts - 11,126 through 11,150 (of 12,513 total)