Shahriar

Hi,

To show user downloads use [wpdm_my_downloads] shortcode. Client downloads page now showing all downloads assign to logged in user.

Previous shortcode you used was [wpdm_frontend], This shortcode shows a frontend upload form and other related tabs.

Thanks.

Hi,

Could you please check your php error log? Looks like there are some kind of error in this page http://www.dqsbelgium.be/download/brochure-iso-9001/

But i need to check the error log to find the origin of this issue. You can mail the log file to support@wpdownloadmanager.com

Thanks,

Hi,

Thank a lot for your contribution in this issue. We will surely look into your attached file, so we can add the fix in next update.

Thanks.

Hi, There was an overlapping function. I renamed the one in Download Manager ( this is a function for testing purpose , no need to worry ). It shouldn’t create any fatal error now. Thanks.

Yes, it is possible. Use a link template without [page_url] template tag. Just clone the link template you are using now and remove the [page_url] tag from there. Now when inserting package use this custom link template.

An example,

<div class="col-md-6"> <h4>[title]</h4>[download_link] </div>

Yes, you can hide a package if user doesn’t have access to it. Just set Hide Everything in access settings option.

https://www.evernote.com/l/AUcA6ElY8yxEOLflbcHIpFav7RMJeFW8zP4B/image.png

Hi,

Please find the answers in same order,

1. It is possible to create a restricted page where all user downloads will be listed. User can only see their downloads after login. Downloads are assigned to user by Advanced Access Control addon. You can also assign downloads to a specific user roles. As user can access downloads inly after assigning to them, sign up confirmation is not required in my opinion. WPDM will show login/signup form in this page when user is not logged in.

2. Yes, this is a core feature of plugin. You can assign downloads based on user role.

Let us know if you have any confusion.

Thanks.

Adding following rule in exclude pages option should be enough to prevent caching of download urls,

.*\?wpdmdl.*

https://www.evernote.com/l/AUdob6mQJbtOdooydwtS8NhSYyUWM5HIClIB/image.png

We have added the history tab for next update which will be available for download with 2-3 days. Sorry, i didn’t notice that the updated version has not been released ye.

Downloads are tracked using IP because some downloads are performed by guest use.

You can check Package vs User tab to check which user downloaded which file in any specific day.

Okay now.

Please send your login url too.

Hi, This issue has been fixed. It shouldn’t create any issue now. Please clean cache if still having issue.

Please send temporary wp-admin login info in private reply to check the issue. Also make sure you are using latest version of Premium Package addon.

Hi, Sorry about the delay. We will be releasing the update within this week. This issues has been fixed there. Thanks.

Please send me page link to suggest css fix.

Hi,

You can see download stats from Downloads Stats Download History. But it doesn’t show user, rather shows IP address. Does it work for you?

We provide custom upgrade service; if you need something customized, please mail to customize@wpdownloadmanager.com for a quote.

Thanks.

Yes, it is possible. Create a custom link template and use [expire_date] template tag to show expire date.

Did you have any cache plugin installed? This issue usually created by cache plugin. Don’t let cache plugin to cache the download url. That should solve it.

Hi, Please send temporary wp-admin login info in private reply to check the issue. However, does you mail works in other cases, like when creating new user?

Please send temporary wp-admin login info in private reply to check the issue. Also send a subscriber user login info to test.

Please send login info in private reply.

Hi,

You need custom taxonomy template to hide restricted packages. As you are using theme template WPDM can’t hide those packages. However, it works on all WPDM shortcodes now. We will check this issue further if it is extendable for generic templates too, current option is using WPDM shortcodes.

Thanks.

Hi,

Unlocked your key from staging. You can use the key in your production now. This is may not be related to the issue, however  try saving license in production.

Thanks.

Pagination in search page working fine in my test. I searched from your header search field.

You can customize the height from /download-manager/libs/class.FileSystem.php file, Check following screenshot, change the marked value ( you will find it at the bottom of file )

https://www.evernote.com/l/AUcS3wb5OC1KzpiFjLWthjPfPevnG1fCRfIB/image.png