Shahriar

Forum Replies Created

Viewing 25 posts - 9,626 through 9,650 (of 12,513 total)

Shahriar
Moderator

Hi,

To show user downloads use [wpdm_my_downloads] shortcode. Client downloads page now showing all downloads assign to logged in user.

Previous shortcode you used was [wpdm_frontend], This shortcode shows a frontend upload form and other related tabs.

Thanks.

in reply to: PDF files showing as Text #49579

Shahriar
Moderator

Hi,

Could you please check your php error log? Looks like there are some kind of error in this page http://www.dqsbelgium.be/download/brochure-iso-9001/

But i need to check the error log to find the origin of this issue. You can mail the log file to support@wpdownloadmanager.com

Thanks,

in reply to: HTTP Range implementation #49578

Shahriar
Moderator

Hi,

Thank a lot for your contribution in this issue. We will surely look into your attached file, so we can add the fix in next update.

Thanks.

in reply to: Plugin Conflict: NS Cloner #49576

Shahriar
Moderator

Hi, There was an overlapping function. I renamed the one in Download Manager ( this is a function for testing purpose , no need to worry ). It shouldn’t create any fatal error now. Thanks.

in reply to: A way to unlink package title from the page template? #49575

Shahriar
Moderator

Yes, it is possible. Use a link template without [page_url] template tag. Just clone the link template you are using now and remove the [page_url] tag from there. Now when inserting package use this custom link template.

An example,

<div class="col-md-6"> <h4>[title]</h4>[download_link] </div>

in reply to: Control visibility of package links #49573

Shahriar
Moderator

Yes, you can hide a package if user doesn’t have access to it. Just set Hide Everything in access settings option.

https://www.evernote.com/l/AUcA6ElY8yxEOLflbcHIpFav7RMJeFW8zP4B/image.png

in reply to: Service Center #49572

Shahriar
Moderator

Hi,

Please find the answers in same order,

1. It is possible to create a restricted page where all user downloads will be listed. User can only see their downloads after login. Downloads are assigned to user by Advanced Access Control addon. You can also assign downloads to a specific user roles. As user can access downloads inly after assigning to them, sign up confirmation is not required in my opinion. WPDM will show login/signup form in this page when user is not logged in.

2. Yes, this is a core feature of plugin. You can assign downloads based on user role.

Let us know if you have any confusion.

Thanks.

in reply to: Link expired #49571

Shahriar
Moderator

Adding following rule in exclude pages option should be enough to prevent caching of download urls,

.*\?wpdmdl.*

https://www.evernote.com/l/AUdob6mQJbtOdooydwtS8NhSYyUWM5HIClIB/image.png

in reply to: Download stats reporting #49570

Shahriar
Moderator

We have added the history tab for next update which will be available for download with 2-3 days. Sorry, i didn’t notice that the updated version has not been released ye.

Downloads are tracked using IP because some downloads are performed by guest use.

You can check Package vs User tab to check which user downloaded which file in any specific day.

in reply to: Title Getting Cut Off #49569

Shahriar
Moderator

Okay now.


Shahriar
Moderator

Please send your login url too.

in reply to: Insecure image load when site moved to https #49539

Shahriar
Moderator

Hi, This issue has been fixed. It shouldn’t create any issue now. Please clean cache if still having issue.

in reply to: Coupon Code doesn't update price #49536

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Also make sure you are using latest version of Premium Package addon.

in reply to: URGENT – Twitter Social Lock Not Working #49535

Shahriar
Moderator

Hi, Sorry about the delay. We will be releasing the update within this week. This issues has been fixed there. Thanks.

in reply to: Title Getting Cut Off #49534

Shahriar
Moderator

Please send me page link to suggest css fix.

in reply to: Download stats reporting #49533

Shahriar
Moderator

Hi,

You can see download stats from Downloads Stats Download History. But it doesn’t show user, rather shows IP address. Does it work for you?

We provide custom upgrade service; if you need something customized, please mail to customize@wpdownloadmanager.com for a quote.

Thanks.

in reply to: Expired Documents / Download Availability Report #49532

Shahriar
Moderator

Yes, it is possible. Create a custom link template and use [expire_date] template tag to show expire date.

in reply to: Link expired #49531

Shahriar
Moderator

Did you have any cache plugin installed? This issue usually created by cache plugin. Don’t let cache plugin to cache the download url. That should solve it.

in reply to: Mail not sending/receiving #49530

Shahriar
Moderator

Hi, Please send temporary wp-admin login info in private reply to check the issue. However, does you mail works in other cases, like when creating new user?


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Also send a subscriber user login info to test.

in reply to: Ajax #49528

Shahriar
Moderator

Please send login info in private reply.

in reply to: Hide package #49526

Shahriar
Moderator

Hi,

You need custom taxonomy template to hide restricted packages. As you are using theme template WPDM can’t hide those packages. However, it works on all WPDM shortcodes now. We will check this issue further if it is extendable for generic templates too, current option is using WPDM shortcodes.

Thanks.

in reply to: Unresponsive Website #49525

Shahriar
Moderator

Hi,

Unlocked your key from staging. You can use the key in your production now. This is may not be related to the issue, however  try saving license in production.

Thanks.

in reply to: all download-category pages show same items #49481

Shahriar
Moderator

Pagination in search page working fine in my test. I searched from your header search field.

in reply to: doc preview i frame hight #49443

Shahriar
Moderator

You can customize the height from /download-manager/libs/class.FileSystem.php file, Check following screenshot, change the marked value ( you will find it at the bottom of file )

https://www.evernote.com/l/AUcS3wb5OC1KzpiFjLWthjPfPevnG1fCRfIB/image.png

Viewing 25 posts - 9,626 through 9,650 (of 12,513 total)