Shahriar

Forum Replies Created

Viewing 25 posts - 9,651 through 9,675 (of 12,513 total)

Shahriar
Moderator

Hi, You can disable package download link and use only individual download button. Custom link template required for this setup. Copy any link temlate and remove [download_link] template tag from there and use [file_list] tag.

in reply to: Individual downloads #49441

Shahriar
Moderator

Now individual downloads are also counted as package download.

in reply to: Ratings reply modal #49440

Shahriar
Moderator

It shouldn’t as this class only related to the bootstrap modal.


Shahriar
Moderator

Hi,

Doc preview only works on public packages. Because, Google Library can’t access restricted packages.

You can hide a package if user does not have access to it. It can be set from WPDM Settings Basic Access Settings Panel. Select Hide Everything option in When user is not allowed to download: dropdown.

in reply to: Invalid license key error #49434

Shahriar
Moderator

Please try now.

in reply to: Ratings reply modal #49427

Shahriar
Moderator

Disable WPDM Bootstrap JS and CSS from WPDM Settings Basic Misc Settings Panel. That should fix it.

in reply to: WPDM Pro + Access Control: Users can still download #49426

Shahriar
Moderator

It is not possible to download a file using url if user does not have access to that package.

Please check your package category settings. May be it is set to All Visitors

Go to Downloads Categories page and click edit on the category you assigned to the package in question, uncheck all roles and save settings.

https://www.evernote.com/l/AUckKIva7CZGEqh-GloPE5HtJaE_8blwp2cB/image.png


Shahriar
Moderator

I know you were having issue with Download Limit addon not limit in package settings. Just tested again by setting 1 download / 1 day reset period using your provided test user. Worked fine.

In your test how many files user can download before receiving limit exceeded message?

in reply to: can't get any downloads to work #49412

Shahriar
Moderator

Keep your files/folders inside /wp-content/uploads/download-manager--files directory. Attaching file from that directory worked fine in my test. Maybe your other custom directories have some kind of access restriction.

in reply to: can't get any downloads to work #49401

Shahriar
Moderator
This reply has been marked as private.
in reply to: Problem with notifications via e-mail #49400

Shahriar
Moderator

Hi,

Email notification to user not possible yet.

Adding this feature requires custom coding. We provide custom upgrade service. If you are interested please mail to customize@wpdownloadmanager.com for a quote.

Thanks.

in reply to: Unresponsive Website #49399

Shahriar
Moderator

Hi,

I didn’t make any change. This issue is related server resource. Usually happens when server has very limited resource.

You can refresh the staging as i didn’t change anything. But Did you make any change in server settings?

in reply to: Twitter Follow not giving download #49396

Shahriar
Moderator

Hi, We will check and fix this issue in next update. Thanks.

in reply to: Page with document's categories and then the files #49395

Shahriar
Moderator

Hi,

Please find the answers in same order,

1. Not clear. Do you want to show all document categories? You can do that using Directory Addon

2. Solution is Directory Addon for this too

3. This will work automatically when you show packages using directory addon

Use TinyMCE button addon to insert Directory addon shortcodes.

in reply to: Email lock broken #49394

Shahriar
Moderator

Worked fine in my test. Got email with download link.

https://www.evernote.com/l/AUcFF9aJr-9CDpRdXtjxP4kThl4cXp02yzkB/image.png

in reply to: Two functions broken after update #49391

Shahriar
Moderator

Hi,

Those functions no longer exists.

Updated version of wpdm_package_file_list_alt

echo \WPDM\libs\FileList::Table($package); or echo \WPDM\libs\FileList::Box($package);

Updated version of wpdm_doc_preview

echo \WPDM\Package::docPreview($package)

 

You can use following template tags in link/page template too, it serves the same goal

[doc_preview]

[file_list]

in reply to: expired link overlay #49390

Shahriar
Moderator

You can use wpdm_download_expired_message filter hook to change the download expired text ( coding knowledge required )

This filter is applied in download-manager/libs/class.Package.php file

in reply to: Cannot upgrade from 4.5.3 to 4.5.6 #49389

Shahriar
Moderator

No, you won’t lose any packages if you delete installed version of Download Manager plugin. After installing new version all of your old packages will be available.

in reply to: frontend upload categories #49360

Shahriar
Moderator

This issue was originated from your Role Scoper plugin. Deactivating it fixed the issue.

in reply to: mp3 file playing, not downloading? #49359

Shahriar
Moderator

Hi,

Download Manager redirects user to S3 file when download button is clicked. WPDM can’t control they way file is served. You have to add file locally if you want the download button to download file (mp3) on click Download button. There might be some option in S3 to show download link instead of playing it.

You can set package icon when bulk importing packages. Put the icon url under icon column in csv file. You can also set icon from package settings. It looks like you have some confusion about link template. Please let me know if you have any specific question about templates.

Error in some packages are being caused by an extra space in generated download link. One possible reason, maybe some other plugin modifying output. Try disabling other plugins to be sure. However, We will check thoroughly in our code, if there is any issue found, i will let you know and release an update soon.

Thanks.

in reply to: File Card Download not working #49358

Shahriar
Moderator

Working now.

in reply to: Can't download new version #49357

Shahriar
Moderator

Please try now. There was a temporary issue in WPDM Dashboard. It is okay now.

in reply to: Fatal Error on Install #49356

Shahriar
Moderator
This reply has been marked as private.
in reply to: Fatal Error on Install #49353

Shahriar
Moderator

It shouldn’t show that error if php version is >= 5.3.0 ( php  Namespace )

Please send temporary wp-admin login info in private reply, i have to check it there.

in reply to: expired link overlay #49352

Shahriar
Moderator

Okay now. Added some custom css in your active theme’s style.css file.

Viewing 25 posts - 9,651 through 9,675 (of 12,513 total)