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Shahriar

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Sep 20, 2016 at 7:30 pm in reply to: Cannot upgrade from 4.5.3 to 4.5.6 #49351

Shahriar
Moderator

Please disable and delete current installation first.

Then download latest version from your dashboard

Now install the latest version by uploading it through WordPress plugin installer ( Plugins Add New Upload )

Let me know if you face any specific issue in the process.

Sep 20, 2016 at 7:26 pm in reply to: How to link a live form to the registration button #49350

Shahriar
Moderator

It was at the bottom of wpdm-be-member.php file. You will find some js code there.

Sep 20, 2016 at 7:23 pm in reply to: Dashboard #49349

Shahriar
Moderator

Enabling Bootstrap from WPDM Settings Basic fix this issue.

Sep 20, 2016 at 7:22 pm in reply to: Premium Settings #49348

Shahriar
Moderator

Sorry purchase email is not available in editor yet.

You can edit e-commerce emails from /plugins/wpdm-premium-packages/templates/email-templates/ directory. We will add editor for these mails soon.

Both WPDM and Premium Package are outdated in your installation. Please update both plugin , that should fix most of the issues. Download updated version from here

Premium Package updated version here

However let me know if issue remains even after update.

Sep 20, 2016 at 7:00 pm in reply to: Hand cursor issue #49346

Shahriar
Moderator

Add following css in your theme’s style.css file,

.w3eden .btn-addtocart { cursor: pointer; }

That should fix it.

Sep 20, 2016 at 6:57 pm in reply to: Fatal Error on Install #49345

Shahriar
Moderator

You need to upgrade server php version to 5.3 or upper, please ask your server/hosting support, they will do that for you

Sep 19, 2016 at 7:09 pm in reply to: Access Rights #49311

Shahriar
Moderator

Thanks for letting us know about the typo. Will fix it in next update.

Sep 19, 2016 at 6:48 pm in reply to: Dashboard #49310

Shahriar
Moderator

It shouldn’t look like your screenshot. Something is missing there ( maybe bootstrap is disabled ). Send temporary wp-admin login info in private reply. I have to check it there.

Sep 19, 2016 at 6:46 pm in reply to: Hand cursor issue #49309

Shahriar
Moderator

Send your url to suggest custom css

Sep 19, 2016 at 6:29 pm in reply to: Premium Settings #49308

Shahriar
Moderator

Send temporary wp-admin login info in private reply to check download issue in dashboard.

You can edit email from Downloads Subscribers Email Template tab

Sep 19, 2016 at 6:25 pm in reply to: Crypton theme some problem #49307

Shahriar
Moderator

Removed the Paid and Free tabs. Updated the title to full length in category page but it is not possible in homepage, because it will break the theme design.

Sep 19, 2016 at 6:02 pm in reply to: Are files really deleted? #49305

Shahriar
Moderator

It happens when a file with same name already exits in /uploads/download-manager-files directory. You have to option to overwrite a file with same name. You can enable it from WPDM Settings Basic Upload Settings Panel.

Sep 19, 2016 at 6:00 pm in reply to: Show all archives at homepage #49304

Shahriar
Moderator

You can use Directory Addon to show all packages. It has some variations. Please check addon demo here.

Or you can build a custom Homepage Template for Download Manager packages

Sep 19, 2016 at 5:50 pm in reply to: WooCommerce – Add to Cart Option #49303

Shahriar
Moderator

WooCommerce cart can’t be integrated with Download Manager packages. You can use Premium Package addon if you need e-cmmerce feature.

Sep 19, 2016 at 5:47 pm in reply to: Pro Membership – Fatal Error #49301

Shahriar
Moderator

We didn’t test WP Pro Membership with Postman, But there shouldn’t be any issue. Cause postman will send any wp mail suing smtp.

Sep 18, 2016 at 7:15 pm in reply to: Crypton theme some problem #49273

Shahriar
Moderator

I removed the file size info.

https://www.evernote.com/l/AUeO76bILrFNC7P4kmAajMnYCRhfXwh2SokB/image.png

Sep 18, 2016 at 7:11 pm in reply to: How to link a live form to the registration button #49272

Shahriar
Moderator

There was an alert in js code. Removed it. That alert won’t appear now. Clean your cache if you are using any cache plugin.

Sep 18, 2016 at 7:03 pm in reply to: Pro Membership – Fatal Error #49271

Shahriar
Moderator

Replace that line with following code,  Also setting a From Email in that page will fix it too.

$hostparts = preg_split("/\./", $hostname);

Sep 18, 2016 at 3:30 pm in reply to: Pro Membership – Fatal Error #49267

Shahriar
Moderator

Please send temporary wp-admin login info in private reply. Renaming a split function to preg_split  in /wppromembership/admin/email.php should fix it.

Sep 17, 2016 at 8:25 pm in reply to: Hidden file #49253

Shahriar
Moderator

You can hide files when user doesn’t have access by setting Hide Everything in Settings Basic Access Settings Panel.

Sep 17, 2016 at 8:21 pm in reply to: Are files really deleted? #49252

Shahriar
Moderator

Hi, Download Manager files are stored in `/wp-content/uploads/download-manager-files/’ directory

Sep 17, 2016 at 8:19 pm in reply to: Crypton theme some problem #49251

Shahriar
Moderator
This reply has been marked as private.
Sep 17, 2016 at 8:17 pm in reply to: Yaost custom field #49250

Shahriar
Moderator

Your csv doesn’t have access column, that’s why Allow Access field was not set in imported packages. Add access column in your csv and import it again. Check the above screenshot, it shows field mapping. Delete imported packages before importing again with access column.

Sep 17, 2016 at 8:12 pm in reply to: Side Bar View – Files Visible To Incorrect Roles #49249

Shahriar
Moderator

It is not possible yet. But noted for implementation.

Sep 17, 2016 at 7:52 pm in reply to: List all tags and categories #49248

Shahriar
Moderator

wpdm-archive-page.zip is the Directory addon. We call it Archive Page too. Sorry for the confusion.

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