Shahriar

Please send your php error log ( mail it to support email ). The page has not been loaded fully. There is fatal error there. Checking error log will show us the origin of this issue.

Please update manually for now. Auto update feature still has some issues.

Deactivate and delete old version (you won’t lose any data) . Then install latest version.

Download latest version from your dashboard area.

If updating plugin doesn’t solve the double name field issue, send temporary wp-admin login info in private reply.

There is a JS error in your cart page. Maybe coming from your theme.

Try switching theme to be sure it is coming from theme. Clean all cache after changing theme.

The origin of this error is wrapped inside Facebook Pixel Code comment; Just to keep you informed, in case you know where this code is coming from.

Please send me the license key in private reply.

Please try now.

Please set admin role to temporary user. I can’t check the issue there.

Updating the dashboard page should fix the 404 issue. Just update the page from edit page without making any change.

Hi,

Download Manager requires php version > 5.3

Please ask your server support to update your php version.

That should solve this issue.

Thanks.

The option to hide category is not available yet.

It will look after this issue in next update of Archive/Directory addon.

You can customize code to hide restricted categories, but it would require explicitly assign allowed categories for user roles from category settings page. If an user role is not selected then it not be shown if you apply following customization,

Add following code in /wpdm-archive-page/wpdm-archive-page.php  file,

if( ! wpdm_user_has_access( $category->term_id, 'category' ) ) continue;

Paste it as first line inside foreach loop in Categories function,

https://www.evernote.com/l/AUeOGoz3CvRBtqRW3Y_mM4t6NrulYOTA94cB/image.png

Showing Invalid username error, please recheck login info.

@AshleyBellino, Please check this topic http://www.wpdownloadmanager.com/support/topic/cannot-save-settings-ajax-issue/

Same issue has been solved there.

Please check the reply here, http://www.wpdownloadmanager.com/support/topic/how-to-unlink-from-page-template-and-do-the-download-instead/

You will find Open in browser option in Dashboard Downloads Settings Basic File Download Panel.

Hi, Not possible yet. But noted for implementation. Thanks.

Hi, Did you set File Browser Access and File Browser Root in WPDM settings Basic Access Settings tab?

Please send me an url to check.

Hi, When attaching files from url you have to set the file size manually in package settings. WPDM can calculate file size when you attach them by uploading to the package. Thanks.

Just remove dd() function from wpdm-functions.php file. You will find it at the bottom. Thanks.

Hi,

Use following code in your custom link template to enable download on click title,

<a href="[download_url]">[title]</a>

Thanks.

Hi, WordPress Custom post type (download manager packages are custom posts ) doesn’t have sticky post feature.

if you have any cache plugin installed clear cache first. Then go to permalink settings and save it without making any changes. That should fix the issue.

Currently it is not possible to edit those mails from dashboard area. You can edit from /plugins/wpdm-premium-packages/templates/email-templates/  for now. We will add email editor soon.

Please send me example links.

Did you enable Open in Browser option from settings?

Are you using following shortcode for registration form? It sent email in my test.

[wpdm_reg_form]

If you have any smtp plugin try disabling it to find if there is any conflict.

Hi,

Try deactivating other plugins. If that doesn’t solve it please send temporary wp-admin in private reply.

If your site us is in SiteGround, check this thread http://www.wpdownloadmanager.com/support/topic/cannot-save-settings-ajax-issue/

Thanks.