Shahriar

WPDM redirects user to a welcome page after activation. WP CLI is showing warnings for that redirect ( WP-CLI acts this way most of the times when the plugin or theme has a redirect ). But this redirect doesn’t have any relation with plugin functionalities as it is shown only once after activation and this doesn’t create any issue when activated from wp dashboard.

Could you send wp-admin login info so I can check if the issue is related to a plugin conflict?

You can remove it by editing indicated file. Or send temporary wp-admin login info in private reply. I will do it for you.

https://www.evernote.com/l/AUf4ygmq3ZpAIrl7EvN2Hrdd0aJR9PjD9KAB/image.png

Hi,

When using Default Values add-on saved default template is selected automatically when creating new package whether it is a custom or premade template.

Do you other package settings loads correctly? Please send temporary wp-admin login info in private reply, I have to check this issue in your installation.

Thanks.

Use this template tag [download_count] to show download counter. You can use it in a page or link template.

All template tags are listed in the template editor page.

https://www.evernote.com/l/AUdduCUJT2RGAISnvlsAQbSbhRe4QsbrZmEB/image.png

Please check now.

If you are using WPDM Categories widget select Hierarchy List in style option.

https://www.evernote.com/l/AUd276Chc3JHAqILgiNF3ub8VPU6sXV0ht0B/image.png

Directory Add-on can show categories like this demo https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/ It shows child category in the dropdown.

Unlocked your license key. You can use it in your new server now.

You can just delete the Download Manager from Network admin and upload the new version. This approach works too.

It sends email after the user clicks the download button and clicking download button initiates the downloads. So same thing.

Please send temporary wp-admin login info in private reply and send your order id or license key too.

Hi,

It requires some code customization. Are those boxes represents multiples categories? We provide custom upgrade service. Please mail to customize@wpdownloadmanager.com to get a quote if you interested in customization.

Or you can check following available options,

We have MiniMax add-on which can build category box like shown in this demo https://demo.wpdownloadmanager.com/minimax/category-box/

WPDM Directory add-on has category shortcode too https://demo.wpdownloadmanager.com/wpdmpro/categories/

Thanks.

For now, please deactivate Download Manager and Premium package if it is creating the login issue. I can’t reach your site now, I will try again soon.

Hi, Temporary user needs administrator role to activate/deactivate/edit plugins for testing purposes. Provided user doesn’t have required permissions. Please assign the administrator role to the temp user.

All fields are not updateable. I can make the required changes to make it happen. But it will be lost after the update. So, you have to keep a copy of the file. Let me know if you want to proceed.

Please send temporary wp-admin and FTP login info in private reply to check the issues.

This is coming from a plugin conflict. Did you try disabling other plugins?

Please send temporary wp-admin login and FTP info in private reply. I have to make some code changes to resolve this conflict or disable the other plugin which conflicting with WPDM.

Hi,

This ‘Hide Everything’ features work on packages, not category. If the user does not have access to the package it will be kept hidden.

Thanks.

Hi,

You are using an old version of WPDM. Please download the latest version of WPDM and install it. That will fix the license issue.

Thanks.

Please install the updated version manually if you are facing this issue. Delete old version first. Then download and install the latest version.

Hi,

Your theme is blocking the lock popover. Please use Extended page template to show the form.

https://www.evernote.com/l/AUeaEFoM_vpDfZ_GABW0SQXWkyv_7Og4BcUB/image.png

Thanks.

Hi,

Your license key is open and it should work without any issue.

Please install the latest version ( 4.6.7 ) of WPDM if you are using an old version. You can get it here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Send temporary wp-admin login info in private reply if latest version doesn’t fix it.

Ref: Order ID 592e43cd0845a

Thanks.